Customer Reviews for Tigers Eye Self Storage at Aiken
(U-Haul Neighborhood Dealer)

109 reviews

1941 Jefferson Davis Hwy   Warrenville, SC 29851

(803) 380-0569

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/22/2021: Closed

Services at this Location:

Contact Us

(803) 380-0569

1941 Jefferson Davis Hwy
Warrenville, SC 29851

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/22/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Thomas M.  |  Overall Experience 
Rating:
5.0

Open 6 days/week and backup if someone is out sick. Service was very good and helpful.

Ron F. 
Rating:
4.0

Who tell you the truth is what I hate is I did a order online saying that y'all was open got there and I was closed and two had a fight with U-Haul for 2 hours just to get my hands on it a U-Haul Van and I'm not very happy and I really want my money back for dealing with y'all's bull crap over the weekend you can get my money back as soon as possible and will be a lawsuit

Brianna I. 
Rating:
5.0

Customer did not leave a comment.

Leanne W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
1.0

Rude customer service.

NICOLE L. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY K. 
Rating:
5.0

Your service light was on, but other than that it was great

LECIA R. 
Rating:
5.0

The experience of using your facility was excellent. You were closed on Sunday when which was the only day we could pick up the keys to lock the unit but you made arrangements to hide the lock and keys in a hidden place so thats why I answered yes to the hours being convenient. I already posted a review recommending people make your company their first choice for storage.

Nicholas D.  |  Overall Experience 
Rating:
1.0

This lady was Terrible she was so rude. Please call me in regards to this.

Jessica C. 
Rating:
5.0

Customer did not leave a comment.

GLOVER B. 
Rating:
5.0

Customer did not leave a comment.

GLOVER B. 
Rating:
5.0

Customer did not leave a comment.

GENE J. 
Rating:
5.0

Customer did not leave a comment.

GLOVER B. 
Rating:
5.0

Customer did not leave a comment.

GLOVER B. 
Rating:
5.0

Had some trouble with dropping off after hours with the oblihe method but that is a problem with the uhaul system and not the provider of the truck. Karen was excellent in her customer service and follow up. Can't get any better than that.

Odell M. 
Rating:
5.0

Great customer service 👏

Jason W. 
Rating:
5.0

I really liked it, until the rent went up $35/month.

Scot B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Nothing

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

BEAU O. 
Rating:
5.0

Customer did not leave a comment.

BANKE A. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Edgar T. 
Rating:
5.0

Customer did not leave a comment.

Crystal P. 
Rating:
4.0

The truck was newer and nice to drive. However it absolutely stank of cigarette smoke. The cab had not been cleaned thoroughly. There was cigarette ash and crumbs and spilled drinks on the console and cupholders.

Brent B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
3.0

Location was closed when I dropped off the trailer so I didnt have much to go by to give a higher rating but I am sure that they would have taken care of me, given the Opportunity.

Robert Q. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

The trailer tie down rails on the right side were pulling out of the trailer wall. The tie rail on the left side was missing the back 25-30%

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

Dorian B. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

Cherie H. 
Rating:
3.0

Just used the drop off box. Worked fine.

Rodney B. 
Rating:
3.0

Customer did not leave a comment.

Melody M. 
Rating:
3.0

The rental process was easy. The charging process was confusing and a bit expensive, $19.95 + .79 a mile is a ridiculous! That adds up quickly!

LAKEITA W. 
Rating:
5.0

And friendly!

Pam H. 
Rating:
5.0

Easy!

Jordan C. 
Rating:
5.0

Customer did not leave a comment.

Nichole Y. 
Rating:
5.0

Customer did not leave a comment.

DEAN F. 
Rating:
5.0

Customer did not leave a comment.

jimmy C. 
Rating:
5.0

Always helpful and friendly here. I do business here often and will continue to do so.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

TINA O. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

Nothing! The service at this center was excellent and very professional...we had prior bad experiences, especially with Nick's in North Augusta, but thankfully we were transferred to this location where the service was friendly and the truck needed was there as ordered.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Nicole B. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

I loved being able to rent it even though the location was closed.

Jennifer L. 
Rating:
5.0

Everything was great. Good equipment and attentive service. I can't imagine it going better.

David H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Simone G. 
Rating:
5.0

Customer did not leave a comment.

Chad W. 
Rating:
5.0

Never refer a customer to Nick's in North Augusta

Roberta L. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
3.0

Customer did not leave a comment.

Lachelle M. 
Rating:
5.0

Customer did not leave a comment.

Ethan R. 
Rating:
5.0

Excellent service!! Convenient location.

Robert S. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
3.0

Customer did not leave a comment.

Christopher E. 
Rating:
5.0

I have already recommended this location to several people because Kara was so polite and helpful to me with this rental. Kara's employer is lucky to have her as a representative of their business! She obviously takes Customer 'Service' very seriously and that's certainly lacking in most businesses today. It was much appreciated! Thank you!

teresa M. 
Rating:
4.0

She was very nice.

Angela R. 
Rating:
5.0

It was outstanding. The manager doing the rental was amazing. Very knowledgeable, professional and courteous she made the experience easy.

Anthony N. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

The customer service rep was friendly and helpful

Teresa R. 
Rating:
5.0

Everything was just like they said! No hidden charges. The best deal in town or anywhere. The person that wrote it up was great! The whole experience was 100% better than I ever anticipated!

Toshia M. 
Rating:
3.0

It was extra time at check-out and check-in that I was not anticipating. Once I checked out at the location, I opened the back door of the uHaul to find an unopened lazar jet printer. Obviously, the person before me did not take a picture of the back of the truck or the representative did not check the truck. I felt like I did uHaul's work. In the past, when I have rented - I actually picked up and dropped off. I have now become a uHaul representative - checking all the mileage, gas, making sure the truck had everything it needed and taking pictures of damages and then taking pictures of the truck inside and outside, my driver's license - it was exhausting. I didn't have extra time at check-out and check-in. Sorry I don't like the app - no customer service. Thanks.

Regina H. 
Rating:
5.0

Customer did not leave a comment.

Andre D. 
Rating:
5.0

They made it so easy to drop off our trailer after hours.

debra S. 
Rating:
5.0

Customer did not leave a comment.

Sallie M. 
Rating:
5.0

Customer did not leave a comment.

Norberto L. 
Rating:
5.0

Cara is the best, very professional and helpful.

Yaphet G. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

Ronnie W. 
Rating:
5.0

The person was very oleasant and took her time and explained things to me and made shre I got the right truck for my needs.

Jamila L. 
Rating:
5.0

Second experience with this facility. Attendant very courteous and helpful.

Doug F. 
Rating:
5.0

Customer did not leave a comment.

Laura P. 
Rating:
5.0

Customer did not leave a comment.

George Z. 
Rating:
3.0

Tried to return the rental using the U-Haul app and 24 hour drop-off at 9:30 pm. Pick-up location assigned a drop-off location much farther away than desired and I had to drive nearly an hour round trip out of my way to drop-off. After wasting nearly 1 hour with the app not being able to identify my location, I called support and reached a very helpful representative who was willing to process my check-in over the phone and provided directions on pictures to take, where to park the truck and drop the keys. A drop-off process that should have taken less than half hour took over one and a half hours. Total time wasted/loss on this entire rental process exceeded 4 hours.

Alvin B. 
Rating:
3.0

Customer did not leave a comment.

Bernard D. 
Rating:
5.0

Not a thing.

Darlene V. 
Rating:
1.0

The truck had what looked like dried up Coke spilled in the cab which was very sticky in the council and on the floor. It also had a belt that was making a loud squeaking noise and sounded like it was about to break when you went over 30 mph. They also miss quoted me on the mileage cost and then charged my credit card for an additional 26 cents for .2 miles. The mileage I was quoted on the phone from the older Kara that works there (they have 2 Kara's) was 19 cents per mile, when I showed up on Saturday morning, the other Kara (Who was late opening and I had to wait on), told me that the mileage rate was 99 cents per mile, and the best she could lower it down to was 79 cents per mile. I was moving that morning and had no choice but to pay the price for the mileage, which ended up costing me an additional $30 for the 50 miles I drove. Although the people that work at that location are nice, they have no clue what they are doing most of the time. If I wasn't it a time stressed situation I would have walked away from the rental, and found another truck somewhere else. I will never go back to that location for Uhaul or storage services.

Jeff M. 
Rating:
5.0

Customer service was great. Nice friendly and very helpful

Anissa B. 
Rating:
1.0

Im being charged for a rental done after I return the trailer... the employee never close my receipt and now someone used the trailer under my name. On top of all this I have to be the one chasing people to fix the issue.

cesar C. 
Rating:
5.0

Customer did not leave a comment.

Bryan R. 
Rating:
5.0

Great and friendly people. Felt welcome and my business was appreciated.

Jason S. 
Rating:
3.0

Customer did not leave a comment.

BARBARA B. 
Rating:
5.0

The previous renter smoked heavily & left the unit dirty, unswept, less gas than reported, and the cab had food leftovers. Staff could only sweep out unit but could not deoderize the cab.

Walter J. 
Rating:
4.0

Customer did not leave a comment.

pam A. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Nothing at all the lady that was there was very nice.The place was clean and smelled good. Keep up the good work we need places like that in Aiken. Thanks

Dakota G. 
Rating:
5.0

Ms Kara went well above her pay grade to provide me with a stellar experience. She provided me with personalized customer service and made me feel welcome and happy to be here. Ms Kara was thorough, thoughtful, kind, quick, and understanding. She has a unique ability in that she took extra time and diligence to fulfill my individual needs, and she made me feel important, like I mattered, and those are indeed rare qualities that oftentimes aren't acknowledged nearly enough nor are they rewarded accordingly. I will be sure to recommend Ms Kara to anyone in and around the Warrenville, Graniteville, Aiken, SC area who is seeking help and assistance with moving and storage. It was such a pleasure and a relief to know that there's at least one uhaul representative, Ms Kara, who genuinely cares for customers and has their back.

bonnie D. 
Rating:
5.0

Everything was great as usual

Phillip M. 
Rating:
5.0

Customer did not leave a comment.

Jeffery M. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
3.0

?

crystal F. 
Rating:
5.0

Customer did not leave a comment.

Destiny H. 
Rating:
4.0

I dropped off the truck after hours so I did not talk to anyone at the drop off location. Want to make it better? When someone books and reserves a truck, maybe you should have one at the location!

David G. 
Rating:
5.0

Customer did not leave a comment.

Veronica W. 
Rating:
4.0

Customer did not leave a comment.

Charity W. 
Rating:
5.0

Customer did not leave a comment.

Tom B. 
Rating:
3.0

Gate code device needs to be replaced

Cortney R.  |  Reservation 
Rating:
4.0

Easy and helpful

Lawrence H.  |  Reservation 
No reviews have been submitted for this location.

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