Customer Reviews for Timmerman's

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Timmerman's

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Lonnie P.
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Customer did not leave a comment.

allison B.
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Nothing. Everything was great and the customer service was awesome

DAVID C.
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Bennie went out of his way to make sure everything was as I needed. Very efficient and friendly.

Julie S.
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It would be nice if you offered packing material, boxes, tape, etc...

bobbie B.
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diana C.
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susan B.
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JULIE H.
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RONALD B.
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ronnie L.
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Charles M.
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Mr. Timmerman is always pleasant and accommodating. I go out of my way to do business with U-Haul at his location.

CORY R.
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Nothing everything was excellent!!!

Jeff H.
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Customer did not leave a comment.

Richard L.
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ralph L.
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very knowledgable, helpful. answered all my questions. great experience

amy G.
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I can't think of anything.

Randy M.
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Friendly and easy to work with

Robert B.
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Customer did not leave a comment.

Don J.
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check in website did not work well

Brittany F.
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Every time I rent from this place everyone is always pleasant to speak with.

John H.
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Elizabeth T.
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A bad trailer caused is to spend 3 hours awaiting tire change. Equipment should be checked and in this case a tire was missing a chunk of rubber and eventually failed.

Charles M.
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Always pleasant, always helpful

Todd R.
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WILLIE S.
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Charles M.
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Friendly, Helpful. Sure glad he's there.

Amanda K.
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Baine F.
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JOHN K.
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Super friendly and efficient

Cooper T.
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Timmerman's Uhaul rental has the rental down to a Science! Wouldn't consider using anyone else.

Richard Derek S.
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Customer did not leave a comment.

Josh P.
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It was wonderful eill be going back

GREENWOOD I.
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peter V.
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Oliver M.
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David R.
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Mike U.
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jerry Y.
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VERY UNFRIENDLY AND RUDE.orginally midguard was suppose to have us a truck. we arrived at 8:45 am they were closed waited until 9:45 am. still no one showed up. we called several times no answer. after calling the 800 number a 15ft truck was located at Timmerman's. went there the man said no one called me, after he looked at the computer he found they did call. then very rudly tried to say it was not paid for , after looking at the computer said oh i guess it was paid. then he tossed the keys on the counter. i had to ask where is the truck. he replyed out there. well which one is it. he said one in back. he could have at least pointed us to the truck

philip M.
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Great service! Easy drop off!

Barry D.
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Pleasant gentleman helped me, no issues at all.

Abby R.
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When I arrived to my destination at 8pm I could not get my car off yhe tow dolly due to the chain being on too tight. I called customer service around 9 to see if they could send someone out to help since every attempt was made to get it off. She could not find anyone in the area to come. By 11pm she still could not find anyone close enough to come out. A man in the apt complex came out to see if he could help. He ended up calling a friend of his. The friend arrived at 11:30 and removed the bolt holding the chain on (required special tools). I had to pay him $30. When I turned my equipment in the guy could not find my reservation so he told me I could leave and that he would "take care of it". As soon as I returned home, I called customer service to let them know when and where I turned it in. This was 11 days ago. I had to keep calling to check the status as I was getting concerned. Just yesyetday was it finally checked in. I paid $1200 for this move and it was nothing short of a nightmare! I should NOT had to pay $30 for someone to come out and should NOT had to wait 3 hours in a parking lot waiting for help to arrive!! (I was at a dead end and could not reverse with the car on the back) I will think twice before using uhaul in the future!

James E.
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Everything was fine, no issues at all. Friendly and fast

Latoya S.
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Uninviting and not helpful

DAN C.
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Customer did not leave a comment.

William M.
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melissa B.
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Robert T.
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Guilleimo S.
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jim H.
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Mike H.
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SHEILA R.
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Clayton S.
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Fast and courteous.

TIMOTHY M.
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I always use this location.

JJ Z.
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The truck was super dirty, there was dog hair all over the cabin. It smelled like wet dog in the cabin and in the box truck. I had to pull over and vacuum the cabin.

DEMOND H.
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Callie S.
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Andrew G.
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EARL B.
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randy F.
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Kathleen P.
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I received an email with my receipt, however when I clicked on the attachment, there was nothing there

kyle D.
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JOHN P.
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TAMARA C.
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randy F.
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Norman V.
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frank G.
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John G.
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James M.
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JOHN T.
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Kevin S.
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Jeff H.
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ANGELA N.
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Just keep doing whatcha doing...it's nice and conveniently close by...Perfect....I'll be back in a few upcoming weeks

veronica C.
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CUSTOMER SERVICE NOT GOOD

JEFF P.
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Very nice great place.

larry C.
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The turn-in location was very clean and professional looking. I turned in my truck after hours which was helpful, but I did not meet anyone at this location.

TAMMY R.
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Customer did not leave a comment.

Barry M.
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truck was not swept out inside was dirty

GEORGE H.
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This was a very nice experience. The people was helpful in a great way. They gave me information on places I could go to get the items I needed and places to call to get things transferred. I most definitely send customers to them. They made my move so much easier.

david D.
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Customer did not leave a comment.

Don G.
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Joshua T.
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Shannon J.
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T JAMES R.
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Elizabeth W.
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Julie C.
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SHENEQUA C.
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shequita H.
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Awesome experience and informative. Great service!!!!

T James R.
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Customer did not leave a comment.

Michael M.
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JUDY C.
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Ashby S.
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The service at Timmermans was fast and friendly, I will be doing all my future rentals there!

LESLIE F.
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The gentleman I worked with was very helpful. I was also pleased with the truck and was impressed that I was able to handle it. I'm a small female and am not used to driving trucks, but the truck was very easy to maneuver.

Roy D.
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Customer did not leave a comment.

james M.
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The truck I rented leaked very badly. I noticed that there was a disclaimer on the inside of the vehicle that said this vehicle was water resistant, but not water proof. Well, it my opinion that the vehicle I rented was not very water resistant, because lots on the items I put in the truck got really wet!

ronnie L.
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Great experience. Would recommend to anyone.

dennis S.
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Mr. Timmerman was great.. Truck was clean and in good repair.. It was ready when promised..

BOB G.
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Customer did not leave a comment.

GINGER L.
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PAUL B.
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DALE W.
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No reviews have been submitted for this location.

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