Customer Reviews for Tims Auto Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tims Auto Care

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Chris F. on

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Upon pick up renters are told that if your 24 hour return is after the establishment is closed you will not be charged if late. That is not true - that is false and miss leading information. You will be charged an extra daily rate and insurance for 5 minutes beyond the return time. Which is fair if that is the information you are given...but you will likely be told otherwise, then charged.

Steven B. on

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The Dolly that I went to pic up had not yet been checked back into the system so it could not be released to me. This took over an hour. then I was asked if there was any damage on the dolly. I responded, "i didn't inspect it"! Apparently they had not inspected it either since it had holes in one fender and one taillight was not working. I found the fatally tail light after I got home and was about to load my car. SO, another trip back to U Haul to get the light fixed. Fortunately there was a bigger facility nearby and I didn't have to go back to the clustered parking and clustered disorganization, at Tim's Automotive, for the light to be fixed. This aggravation is not what I needed ahead of my trip.

Patricia F. on

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Customer did not leave a comment.

BUTCH D. on

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Customer did not leave a comment.

todd J. on

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Definitely recommend Tim"s Auto Care

Jon P. on

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Check in after hours equipment. I received an email from Uhaul stating I hadnt returned the equipment- 3 days after I returned it already.

Travis C. on

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Agent was not familiar with the online uhaul system.