The unit leaked and u think the worker knew it when he rented us the unit. There was a stain on the floor he casually dismissed. Turns out the roof leaks. Too bad for me. Some of my stuff was ruined. The antique Grandfather clock from my father has severe water damage and mold. Very disappointed. I was cited Oklahoma law regarding storage unit liability. Small vomfort for a ruined family heirloomSusan D. | Overall Experience
Customer Reviews for Tinker Self Storage
(U-Haul Neighborhood Dealer)
Midwest City, OK 73130
(Just South of Harmony DR on the West side of Douglas Next to S&B Burger)
Services at this Location:
- Mon-Thur: 10 am - 3 pm
- Fri-Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for providing this service to me at a difficult time in my life.You were readily available whenever I needed to contact you.Beverly P. | Overall Experience
Great location and the man helped me when he didn't have to. I got lost and was at the wrong place. He could have just given me directions but instead just took care of the problem. I couldn't have asked for better. He went above and beyond. This is the second U-haul I rented this year. I have one more to go and I can guarantee it will be with U-haul.Connie S.
Mr Jeff was always available and always return my calls. He was friendly, polite, professional and always willing to help. Mr. Jeff is an access to your company. If I need storage in the future I will use this storage facility again. Thank you, Rosie HuntRosie H. | Overall Experience
Jeff was incredibly helpful start to finish. He was always available to answer questions. It was the best storage experience I've had. Highly recommend this location!!Bliss E. | Overall Experience
Better parking availabletawny S.
Customer did not leave a comment.Everett B. | Overall Experience
Great place to store your goods, I would recommend to anyone.Tarry B. | Overall Experience
Customer did not leave a comment.tammy m. | Overall Experience
Yes, I would most certainly recommend this storage facility based on the cleanness of it the location of it and most of all the manager Mr. Jeff he is a very friendly, kind and professional person. Thank you, Diann Freeman.Deann F. | Overall Experience
We cleaned the unit completely, called the attendant to say we had moved out, and received a rude call to an 82 year old renter scolding her about the shape the unit was left. He, Geoff Seabourn, left a message that was not professional at all. We kept the message if anyone higher up would like to hear it.JoAnne B. | Overall Experience
VERY clean property. Jeff was awsome !!DARIAN V. | Overall Experience
The manager here was absolutely wonderful, very happy to help. Thank you.Alicia D. | Overall Experience
Customer did not leave a comment.JOHN H.
Customer did not leave a comment.john T.
It was a real pleasure to do business with someone that cares so much about their clients.john t. | Overall Experience
No improvements necessary. Jeff is a great location owner always providing the BEST customer service!! He goes above and beyond my expectations!!Rebecca R.
Customer did not leave a comment.Kevin C.
No improvements necessary. JEFF is an awesome example of an excellent customer service representative for U-Haul!! He was very helpful, going above and beyond my expectations!!Rebecca R.
Customer did not leave a comment.Jamie T.
Totally appreciated Jeff & doing business with himGary B.
Jeff was great! Quiet, easy-to-get-to location! The truck was immaculately clean and in great service. The truck got amazing gas mileage. I've never had a more convenient truck rental. Thank you!!!Danielle F.
Customer did not leave a comment.ambrosia R.
Customer did not leave a comment.Robert N.
Another great guy. Have had nothing but positive interactions with uhaul personnel!Kevin M.
Contactless pick up should not need a uhaul accountAnthony T.
Jeff is one of the friendliest guys I've met! Very helpful and went the extra mile for us, including bringing water to us, as it was such a hot day. Super nice guy!Kevin H.
Customer did not leave a comment.Daniel H.
Customer did not leave a comment.Sheree M.
Customer did not leave a comment.Tracy R.
Customer did not leave a comment.mike A.
Keep doing what your doing??Sandra L.
Customer did not leave a comment.kelly R.
Great service and very quick!Jason B.
Coffee and donutsJennifer N.
We were cussed out from the person we dealt with at this location!! He was short with me on the phone and it escalated from there. My opinion, he needs to be fired!! I hope to talk with someone in person about our experience.Belva B.
Jeff was great! He walked us through the process of checking in with ease. He is always so friendly whenever we talk to him and he had exactly the truck we needed. I will definitely recommend Tinker Self Storage!Ashley R.
Double charged me. U haul is obviously a scam. ***** you ******s.Michael H.
Excellent customer service, I appreciate the helpjenell E.
Customer did not leave a comment.Douglas S.
Customer did not leave a comment.aaron F.
All went very well. The rep on site was very helpful.Theodore H. | Reservation
Dustin was very helpful to usTod P.
Customer did not leave a comment.Marisa T.
Customer did not leave a comment.Mihai B.
great serviceCOBY A.
I called about the trailer light hook-up, was given the wrong information. Had to buy a connector, which was okay, except I could have done that had I received the correct information about it. I asked if I needed a round adapter for the 4 pin on the trailer. Was told no, they were all converted to round connectors, which was wrong.Alan F.
I have 2 facilities .... 1 indoor and 1 outdoor. Facilities are excellent !! Area is clean, easy to access but completely secured. The indoor storage is cool inside and I feel my items are well kept.Renne T. | Reservation
Customer did not leave a comment.Chrishelle C.
They are friendly and helpful!Alexis S. | Reservation
Did not include my rental pads that i requested and was charged for.Garrett S.
Customer did not leave a comment.Ty W.
Customer did not leave a comment.steve R.
Customer did not leave a comment.Rochelle S.
Excellent serviceYadira R.
I Found 1 Closer Thank YouQuantavia R. | Reservation
Customer did not leave a comment.Ilena D.
I just want to let you know that the lady at Midwest City, OK was outstanding and very helpful. She went above and beyond her duties. ThanksLarrry N.
Sarah was amazing and helped me greatly with my experience. Great people here, will recommend. Clean units and the prices are impeccable.Jake P. | Reservation
Just move to Thinker AFB and looking for clean and safe place and found this storage. Convenient location from Tinker AFB and friendly staff. They also give awesome military discounts!Son C. | Reservation
beautiful location and great customer service.Coby A. | Reservation
Sarah was wonderful and thoroughly explained the rental process. Just a great location; i am definitely a return customer now!David S.
Very nice and clean. Great staff. Definitely recommend!MARC B. | Overall Experience
Customer did not leave a comment.lee M.
Staff was very helpful and friendly. Will use again for my storage needs.Ryan R. | Reservation
Customer did not leave a comment.Uriah S.
Customer did not leave a comment.Harvey P.
Customer did not leave a comment.Sarah S.
Customer did not leave a comment.jim G.
Awesome service and excellent equipment!Marc B.
The representative at this location was absolutely amazing! She was so helpful and so understanding of my situation. I definitely rent from her again!Keisha S.
Extremely helpful and accommodating. Highly recommendAnthony C.
Horrible experience, but the staff was nice. Due to a computer processing issue of truck, car tow and tax exemption, I waited two hours at U-Haul. I was traveling to a meeting where I was the guest of honor. Because of U-haul's delay, I was 30 minutes late and had to attend wearing the clothes I packed and traveled in. I was offered no financial discount for the inconvenience. The location was fine. U-Haul provided an almost worst case scenario for me.michael S.
I reserve a tow dolly a week in a day be fore I was to pickup they call to report they did not have one; They check and told me they could not find one in 70 miles of Oklahoma city Ok. I check with go U haul and they located one about 1/4 mi from the original location..CARROLL J.
The early hours pickup was a disaster. I didn't receive the correct info to get the keys & had to wait until an employee got to the facility. In the future, I will make sure the place is actually open when I need my truckSusan W.
Perfect service!Nancy T.
The truck that I was renting did not have a very good A/C. Even after a 30 min drive it never even started to cool down. Check that out before you leave. It was no fun for my move. :(paul J.
Didn't appear to have much selection, however service was good and the help was very nice.Ray C.
Do not use the online u-haul site to reserve a unit. The rental place has to enter all of the information. It took at least 20 minutes for the u-haul person to enter my information.JOE G.
Customer did not leave a comment.NATALIE R.
Very friendly, helpful staff. Using the website made it quick and easy to complete the transaction.Jeanne F.
She was very enjoyable and knowledgeable. Her help was crucial to the experience.Jeffery O.
Tinker storage was great, however this was the third store we had to go to to return the truck. I first place was no longer in business and the second place said they did not have room for the small truck. We went over mileage by 5 miles not a big deal but would not have happened if either of the first places would have accepted the truck. Thank you. Again tinker storage was great and helpful.Delmar H.
Customer did not leave a comment.Jody B.
Great customer service.Brandy F.
Customer did not leave a comment.ly-lawn M.
Employee was very professional and helpful! Job well doneShatoya G.
Customer did not leave a comment.cynthia R.
Customer did not leave a comment.monty B.
I did not know that I was going to be charged $14.00 for insurance. When I asked him about my total, it wasn't explained clearly to me. I felt I got ripped off.Angie M.
We were totally pleased with the service.Cynthia U.
Customer did not leave a comment.Sam N.
Customer did not leave a comment.Robert B.
Great drop off experience. Staff was exceptional.Krystal W.
Awesome establishment and kind service!Tyler D.
Customer did not leave a comment.Joey T.
Customer did not leave a comment.Nicholas J.
Customer did not leave a comment.Thomas K.
I have no complaints.Benjamin B.
Facility was closed. Just dropped off truck.Steve N.
Thank you Quita. I appreciate it.Thomas K.
They are great folks and would use again if needed.Karen L.
The lady on-site was extremely helpful and friendly.No probs at all.William Q.
They were great.Lise C.
Customer did not leave a comment.Jason H.
We've used this location for both truck rental and storage and will continue to do so when needed in the future. Always professional, always helpful, and always with a great attitude. Thank you for making a miserable job a whole lot easier!Brett M.
Customer did not leave a comment.Ray K.
Gary was exceptional! He clearly explained the controls, personally assisted me in adjusting the mirrors and did everything possible to make sure that I had a good experience. I have rented trucks many times before, but Gary was the very best.Ralph W.
Customer did not leave a comment.Iris C.
Customer did not leave a comment.THOMAS J.
Customer did not leave a comment.Brodie S.
Customer did not leave a comment.Iris C.
Customer did not leave a comment.David C.
Good options for unit size, facility clean and staff is friendly.DOUGLAS B. | First Impressions
Person running the desk should know how rates are calculated. Also, if someone is using the trailer for only 2 days, they should only be charged for 2 days, it shouldn't be calculated by your supply and demand theory.Michael G.
Customer did not leave a comment.Kevin S.
Excellent service. Easy pick up and return...even called to tell me the truck was available earlier if I needed it, thank youBrett M.
Customer did not leave a comment.Brian L.
For early morning rental, Coffee and donuts would be niceGeorge F.
Customer did not leave a comment.Frances C.
Customer did not leave a comment.Harold S.
Customer did not leave a comment.Lewis H.