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Dana g
Customer Reviews for Tire Doctor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need jacks on larger trailers. Moment very informative,concerned and helpful!
THOMAS REverything was fine!
VIVIAN WThe app was not working and the whole process of getting the truck was absolutely ridiculous. It took 40 minutes of sitting there for the time we paid for waiting for the app to work. Waiting for phone calls. That was time forgiving we won't get back.
Benjamin MExcellent service excellent location excellent execution very nice guy
Thomas RHooked up trailer to my truck and inspected lights. Even go trailer a little early than there opening time.
CURTIS SYall good
WIKIKI RNone
CURTIS SThe engine light was on when I picked it up
SANDRA BWhen I checked the trailer in I was told to drop it behind the building with the other trailers. No assistance was offered or provided to disconnect the trailer or lift the heavy tongue off the ball of my truck. The only reason I use this location, and have in the past, is the convenience of the closeness to our home.
Marvin CThe customer service was excellent. The manager was extremely helpful in helping find what I needed even though it might be at other locations.
ZACHARY MRental process was easy. Trailer pickup and drop off was simple.
MICHAEL CBoth locations were professional and well run.
YVONNE DPlace looked like a mechanic shop. It's a old ran down building. I would never rent from them again
JERRAMIE SVERY RUDE PEOPLE
Debra Wawesome services.
MOHAMMAD BI have rented from Mo multiple times. He always takes good care of me. This move was out of state, so we won't be able to work with him again. But I highly recommend him for U-Haul rentals.
Donald HWas in need of a car dolly for a trip. Looked on line and saw they had one. Finished all paperwork and paid. Hooked up to trailer just to find that the lights didn’t work. they did track one down to make things right.
Kevin SMy main issue was that this location was an hour from my move and I had to spend $100 for an uber to get there.
Corey WThe drop off was made very easy and fast!
Kent LNothing just keep up the good work.
WANDA JPlease make sure dolly on the truck I need my money back
DANYELLE CI ordered 2 Dolly's. They were not in the truck when I went to pick up the truck. The lady gave them to me when I got there and I had to put them in myself. I was quoted one price online but when I got there it was a 100. 00 more. They said they would adjust the price when I brought the truck back. They did not. I was over charged.
Iman JGreat staff went over and beyond expectations. Very helpful and informative.
Natoya PI would not change a thing.
ISIAH EMo owner of Tire Doctor is great! Knowledgeable, personable, and easy in/out.
KENNETH RPeople working there were very helpful and friendly. location, however, is in serious need of a make-over. facility is dirty; potholes in parking lot, etc.
Judy TQuick , easy and helpful.
TIMOTHY RThis was my first time renting a truck and it was a very easy pickup and return experience. I was only able to reserve a 15’ truck because the 20’ truck wasn’t available at the time, however, they were able to get me a 20’ truck after all. If I ever need another rental, I will definitely rent from Tire Doctor again.
ERIN LEverything exceeds expectations! I don’t know if there’s any room for improvement.
PORSHIA CThe service was fast and efficient. The staff was friendly and knowledgeable. The location was easy accessible. The building could use an upgrade, though. I will definitely use this service again.
Melanie KWe dropped it when they were closed
APRIL IParking lot is small for larger trucks. Employee was very helpful
Russell Wconvenient location to drop off, but the facility is poorly maintained. the lady working the desk was helpful
Judy TGreat customer service and exceptional all around experience
Juanita JThe staff person was very friendly and courteous.
Gene AOutstanding Service
BRIAN GThe ac don't work and I told them about it
Frank NLocation was not open for business according to time on website or time posted on their door. Arrived almost an hour late to open shop. Had movers waiting at the house ,so I lost 1/2 hour with the movers. Truck had broken mirror which couldn't be replaced because of the time crunch.
john hGreat service! They were able to get me a truck on short notice. Easy check in, drop off. Highly recommend
William PGreat customer service
Domnique GThe young lady that waited on us was very friendly, very knowledgeable and she got us in and without a hassle.
TRENT AThey were amazing!! 10/10
Lashawntel HUpdate your U-Haul dealers on your website.
JODY DAWESOME SERVICE.!!!!! 😃
KEVIN PKeep up the good work shown to me.
MISTER DLocation and upkeep of the office areas where business is transcribed. Bees were swarming on the inside
DEBRA HThe air did not work and the engine light was on. It also ran rough
Chris WIf there's going to be a closed and abandoned drop off location it should be infacsized that there will be charges based on the return time based on cameraman not when the location opens
Eric K