Customer did not leave a comment.KIMBERLY H.
Customer Reviews for Tires R Us Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no representative for your company available for assistance on site. When I arrived I was told that the person for U-haul would be there an hour after my schedule pick up. When I brought it back he still wasn't there and the people that worked on tires didn't want to be involved. The vehicle was dirty inside and out. I will not go back to that location.Michelle J.
No point of comment nothing will improve.TIMOIYA C.
Customer did not leave a comment.Ronald J.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Elke L.
Love this place! I'll be back.Lauren A.
Customer did not leave a comment.LUIS R.
Customer did not leave a comment.Jess W.
Jose was very friendly, helpful, and thorough with his service.Landy G.
I get there exactly at 11:04am to pick up my reservation that i had at 11:00am seek for help and the guy in the tire shop tells me the person left cause the person who had the reservation didn't show up. I didn't end up driving out of this place till 11:43am. Its my first amd last time i have go to this place.Victor Alfonso V.
Nice service and excellent units I get thanksCarlos F.
Daniel gave excellent CS!!! Very friendly & helpfulNarvelyn R.
Hello. You need to single out who can provide after hour service. The one I picked said I can pick up and drop off after hours. This was so wrong. Luckily I arrived early enough to get the truck, and then I had to miss 2 hours of work in order to drop it back off when they were open. This was a big inconvenience due to the lack of time I actually had. If it would've went the way I set it up due to the info you had provided about after hour pick up and drop off it would have been fine. The place I picked up from was great. Very awesome staff and very friendly, can't speak for corporate though, they dropped the ball.George R.
Customer did not leave a comment.Shelley C.
Customer did not leave a comment.Percival D.
Customer did not leave a comment.LANCE RICHARD W.
Customer did not leave a comment.TIM H.
Customer did not leave a comment.afrika W.
you need better customer service at this location I thought they were being a little biased and the person that was there to run the office was never there and when he came he was rude and very disrespectful I had an 1115 appointment to pick up the vehicle the person that runs the business did not give me the vehicle until 1130 and he had to be forced to give it to me by management he wanted to give it to his Mexican friend I don't understand why but that's what happenedMelvin J.
Customer did not leave a comment.jeffery C.
Customer did not leave a comment.Terry H.
So far it great for its locationAlonza C.
Customer did not leave a comment.robia D.
The person will likely not be there to rent the uhaul to you. You'll probably be sitting there for over an hour waiting for it to be processed over the phone although you've had the uhaul on reserve and checked in online, which is a process that is supposed to cut your wait time in half.Shaquana C.
Uhaul rep was two hours late.John W.
Rented 10 foot truck at 5:45pm on 07/25/2017 was never told I had to have truck back by 8am on 07/26/2017. Tried to charge me for 2 days of rental even when I only had truck for less than 24 hours.don Y.
Overcharged me without my consentDeja D.
To demand all employees to be on the same page at all times to work together as a team. Not do your own thing. But be teachable.ANDREA T.
I had to install and check the connection my self . When return same thing I had to disconnect and unload the tow doly myselfmiguel L.
They made me late with everything, because they were late opening up, then had problems getting into the computer. So I was not very happy. There is more but I am still upset??JUAN ANTONIO V.
Customer did not leave a comment.ARACELI B.
Customer did not leave a comment.CHRISTINA Z.
Customer did not leave a comment.ANITA D.
Customer did not leave a comment.Karrie H.
They were disrespectful and my pick up time was 1pm. They arrived at 220.TARIQ M.
Customer did not leave a comment.Jeffery G.
Be there on time ,especially if your customer has a reservation!CATHY S.
I have already filed a complaint with one of your agents. I am willing to answer any questions you may have about the experience.KATHLEEN I.
The person in the front was so rude. Pick up a call and made us wait for about 15 minutes before we told him we where in a hurry hegot mad and thru his phone at us in front of desk really bad service never againHILARIA P.
Good experience.Eugene B.
Customer did not leave a comment.JULIO A.
Customer did not leave a comment.CALETHA L.
Staff was helpful and professional.NANCY W.
Customer did not leave a comment.LONIECE W.
I paid for a dolly and when I got to my destination to pick up the boxes, there was no dolly in the back of the truckAbdul A.