Customer did not leave a comment.clay E.
Customer Reviews for Tjernlund Products
(U-Haul Neighborhood Dealer)
White Bear Lake, MN 55110
Services at this Location:
- Mon-Thur: 8 am - 3 pm
- Fri: 8 am - 2 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/20/2022 - 5/31/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We rented a 26' truck with a trailer. The employee hooked everything up and told us we were "good to go." However the employee did NOT SECURE the trailer with the ball lock. The trailer became dislodged within one block and nearly caused an accident. The wiring was severed and the trailer was only held in place with a safety chain.Gary M.
Very unhappy. I was incorrectly charged an extra day on the rental when I returned it the night before it was due. The website never worked for me to complete my return. Nobody called me from the site asking me about the vehicle. Nobody answers my phone calls or emails. I must be refunded the $42.95 that was charged to my credit card. I will dispute this charge with my CC company because I did not authorize this charge.christianna N.
Customer did not leave a comment.Kathleen S.
Customer did not leave a comment.Jodi G.
Customer did not leave a comment.Tou Y.
Customer did not leave a comment.Kathleen R.
Customer did not leave a comment.jill B.
The truck was covered in snow and parked in a big slushy mess, the lock box was completely frozen closed, and the was peanuts and shells in cab.JON C.
Trying to use the web based system to complete the rental and return the vehicle was the most frustrating thing. It kept timing out and I had to repeat the same thing multiple times when trying to checkout and return. I will not be renting again if I need to use truck share program, it was awful and took 30 minutes to get the vehicle signed out.Spencer P.
Owner was great and communicated very well. Will rent again.Russell B.
Great support and guidance completing the process.Richard A.
Customer did not leave a comment.Kent K.
Customer did not leave a comment.REBECCA S.
Customer did not leave a comment.Darren G.
Customer did not leave a comment.SUAD M.