Customer Reviews for TJ's Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TJ's Rental

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CLARK C.
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Michelle was good, everyone else from a personality customer service prospective were weak.

Carlos F.
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Customer did not leave a comment.

KEVIN W.
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James was awesome to work with

Mary E.
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Customer did not leave a comment.

WILBUR C.
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Customer did not leave a comment.

elena R.
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It's always a great time renting from James. He's always so kind and always on his A game. ~ Elena

James W.
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great service thanks

Julie C.
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Customer did not leave a comment.

ROCKNEY J.
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Very helpful. Good staff.

Michael C.
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Customer did not leave a comment.

JAIMEE P.
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Jason O.
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Excellent service!!

ALAN D.
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Customer did not leave a comment.

Jeffrey D.
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Terri H.
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Keith B.
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As far as TJ's is concerned, they are perfect! I've used them before and will use them again. Great people to deal with! Thanks.

Eric A.
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Customer did not leave a comment.

david F.
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A bell or buzzer at the front desk. The crew was busy installing hitches so we walked into the garage to get thier attention. It wasn't an inconvenience to me but, I'm sure they would appreciate an audible notification to alert them when a customer enters their office space. Other than that, they were warm and welcoming and expedient.

Craig T.
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Trailer light wires were frayed and non functional.

Carl N.
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Justin W.
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Wanda R.
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Lawrence M.
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Good people and they did a good job.

Kathy H.
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The truck I rented wasn't there but they did upgrade me to a bigger one for free. The AC in the truck did not work properly.

Sam D.
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Great customer service! We will be back!

Robert T.
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Keep up the great work.

fred D.
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Customer did not leave a comment.

Robert T.
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Continue providing the great service you provided me.

Jessica M.
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Customer did not leave a comment.

Ross S.
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Professional and competent. Friendly. Helped me with my lack of planning. Extended the rental for a couple days when it became necessary. Thanks!

Briana H.
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Customer did not leave a comment.

Spencer B.
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Truck smelt like a ash tray! Thank goodness we only had a day rental and drove a total of 6 miles.

sal C.
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Superb service. Thank you James Rimer.

Glenn J.
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The cab was dirty, the hauling area was clean. Really quick and helpful getting the truck ready to go.

CLAY H.
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Thank You!!!

ELIZABETH H.
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Customer did not leave a comment.

Jay H.
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Customer did not leave a comment.

Morrie C.
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My entire experience with TJ and renting the U-Haul truck was so user-friendly and so convenient for me that it reminded me of going through a McDonald's Drive-In for a hamburger super quick super easy super simple no problem no frustrations no irritations no bad feelings just win win all good good I will rent from him every single time

Dennis H.
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Customer did not leave a comment.

CARLOS O.
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Customers have got to come and feel the wow experience.

debrah C.
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Cody P.
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Jordan W.
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CARLOS O.
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THIS IS THE PLACE, YOU CAN NOT BEAT THE SERVICE. I DARE YOU.

Alec R.
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Customer did not leave a comment.

CARLOS O.
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THEY NEED TO COME IN AN FELL THE EXPERIENCE.

Wayne H.
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Every thing went quickly for getting us in and out

Ray P.
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The return was horrendously bad. I was called one day before the truck was due to be back and a Long Beach storage location was given as the Return location I should use to return the vehicle. I then chose to do so and returned my rental to a facility that was virtually impossible to find. I returned the truck and had to bang on the door for service only to be greeted by a totally hostile woman who grabbed the keys and gave me no receipt or anything. She was rude and couldn't be bothered to hear that I was returning one day early. Nobody logged in the time of the return, Didn't check the mileage and didn't confirm that the truck was returned in perfect condition. I will be loudly commenting on yelp. Why would you ever recommend and suggest this drop off facility for me.

KENNETH B.
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Customer did not leave a comment.

Shane W.
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Customer did not leave a comment.

andy R.
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CONRAD L.
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James Rimer was very kind and friendly we will definitely be going back when we're need a uhaul.

Trisha D.
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Customer did not leave a comment.

Larry S.
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Very good service at truck pick-up. Equipment performed as expected. No problems with this rental.

Rick G.
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Get your national reservations website working oroperly

Sheree K.
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Customer did not leave a comment.

Christopher B.
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Everything went great! The staff was great also.

rand W.
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Scheduling told me rodeo the truck off at any location. First two would not take the truck. “Full” I took it to a third location that was closed and dropped it off and left the keys in Dropbox. Overall, the 26 foot truck was terrific, handled and drove wonderfully. I would rent again. Thank you.

Heather D.
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Customer did not leave a comment.

franscisco R.
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Completely satisfied.

Robert H.
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T.J. and his company and his customer service are always the best

Alan P.
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Very friendly and helpful!

Daryl J.
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Customer did not leave a comment.

Nolan H.
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The were rushed and just gave me the truck of someone who had just dropped it off. there was clearly no thorough run through of the truck, because they recorded my mileage wrong resulting in an extra charge. fortunately this was taken care of by UHAUL corporate.

David B.
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TJ's is the best! Very good service!

blaine W.
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It would be nice if your trucks had cruise control.

Kori A.
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I like to freak with a real person not have to take all these pics and do the whole process on my own. That is what I'm paying for. Also, the cell service in that area was really crappy so it took forever for me to get through the return process.

Dennis A.
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I only put yes because it was a convenient location. It was closed after 12 noon on Saturday and wasn't open on Sunday. I am 72 years old and if my son wasn't with me I probably couldn't have done the text form, on my phone, to turn it in on Saturday, when we did or Sunday which is when we were supposed to have it turned in to them.

Cheryl C.
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Customer did not leave a comment.

Jerry P.
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Stephen H.
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Please keep this location fully equipped with trucks and trailers I have rented numerous times from this location, and rumor has It that trailers won't be available soon. We locals here in St George need the services. If trailer services stop, I will start a business for locals for trailer rental. I can see big money in it like you are making.

Orville L.
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Customer did not leave a comment.

Dale H.
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Wade J.
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Gary T.
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TJ's Rentals was great to work with. Fast, friendly and made the process so simple.

Raquel C.
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You guys were great. I loved how easy it was using the text message links and uploading photos for the departure and after hours drop off. The 15' truck I used was the right size. Thanks for your recommendations on your website. And the utility dolly and furniture dolly were an absolute must have, so it was good that they were an affordable $7 rental. The personnel at the desk was super busy on the phones, so A ++ he gave me his full attention while there and was really good about everything given the health crisis times (Covid-19 concerns). I just really appreciate that your company was up-to-date and professional.

Joseph M.
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They told me that I could return the trailer to a different location that was closer if I wanted to, but when I tried i was told there would be a $200 charge if they took it from me. So i wasted time and gas taking the trailer back to two locations....

Ronald B.
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They are very organized and efficient. The man that helped me was very friendly and good at his job.

James B.
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Customer did not leave a comment.

KIM B.
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James L L.
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William A.
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Tim P.
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You have great customer service and I greatly appreciate how easy doing business with U-Haul is.

Richard W.
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Customer did not leave a comment.

Richard W.
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Customer did not leave a comment.

JOHN F.
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Angie G.
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Very professional, clean and fast! Definitely recommend to others

Susan B.
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Keeping in contact from my end to theirs was xtremely important because I had to move apartment in Las Vegas to Utah..trailer was promised n received bak...especially at this social distance time! Thank you all. !

Barry C.
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Customer did not leave a comment.

Peter K.
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Shane was great, smiling and friendly. Gor us hooked up and on our way very quickly and we had just dropped in, no appointment or reservation. Very professional and courteous

Rudy G.
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AS always, Jim and staff were courteous and professional both at pick up and return of equipment.

Devin B.
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Eric F.
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walter C.
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helpful and friendly

Wes L.
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Very attentive professionals

Tanner V.
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Customer did not leave a comment.

MELISSA D.
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I cannot say enough good about TJ. He worked with us so well when we figured out the trailers were too small. The sweetest and most understanding. Nothing needs to he improved!

Jim B.
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Good folks!

Lisa B.
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Customer did not leave a comment.

Brad Z.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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