Customer Reviews for TMC Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TMC Automotive

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Bill K. on

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John A. on

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ROGER H. on

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Curt L. on

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I was charged to refill gas on a truck that was broken down. I will never recommend Uhaul to anyone. Customer service was horrible at best.

Ryan R. on

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Not Sure. Easy to find ample room to navigate when dropping off trailers. Friendly staff.

Lori M. on

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Kira F. on

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Brittany L. on

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Jeff C. on

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This place was had the cleanest U-Haul equipment I have ever seen. Extremely well kept. The women at the front desk was helpful and professional. Just overhearing the staff dealing with another customer they genuinely seem to have the customers best interest. I wish they were not so far away or I would seal with them exclusively.

Doreen M. on

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daryl t. on

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Perfect! Thank you.

Perry C. on

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lori s. on

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Had to find right trailer alone, had to go to Napa and get right adapter for lights. Customers should be informed of what type of light hook up is needed ahead of time

David T. on

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I'm not sure how you could change this, but we had limited cell phone service while mobile checking-in out uhaul. It kicked us out of where we were at least once because there was limited cell service.

Christopher B. on

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The lady at the counter was great!

George G. on

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JUDY V. on

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shirley v. on

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Joseph S. on

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Jessica H. on

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HOLLY S. on

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They were very helpful and knowledgeable. Easy to work with + kind. They guaranteed our 15’ rental with no surprises. We were able to meet up with our moving crew, and destination, on time. Thank you

Ronald Y. on

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Carl R. on

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Not open when I dropped it off

mike f. on

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TOM K. on

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Great trailer for hauling a bike. The staff here was really nice!

Ian T. on

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Lisa M. on

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I didnt rent from here, but I dropped a uhaul trailer here and the young lady was very knowledgeable, professional, and as I was very upset, and she handled the situation perfectly, I appreciate being made aware of how to proceed with my complaint, even with a smile and an apology, I own my company, and we have used uhaul a few times over the last year, and twice now, I have had my experience, become dissapointing.

LAURA F. on

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Ask price before u get it

Carol L. on

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Best U-Haul service and equipment in the area. Staff always ready, willing, and able to provide excellent service, equipment, and advice. Super friendly who go out of their way to be helpful.

Carol L. on

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No improvement needed, as staff, service, and equipment was excellent.

Debra W. on

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No problems with drop-off location. Parking lot was clean and clear so we could pull in with no issues.

Angelica K. on

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We had to come tell them the wires were stripped out. There is no way it was checked

Dianne B. on

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Larry W. on

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They had no boxes for sale.

darwin f. on

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David K. on

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Donald H. on

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Robert H. on

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MIKE G. on

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Nothing bad to say we were in a bind and the people there were great help if I need one again I will go there in a heartbeat

Steven W. on

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Gerry F. on

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JOHN B. on

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JOHN B. on

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Keep up the good work

Kenneth B. on

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Jeanna T. on

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It was a great experience, the gal at the desk was super helpful. It was a very easy process, will definately recommend to friends and family and will use them again if needed. Thank you!!

Tammy P. on

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doug l. on

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Mary S. on

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Connie G. on

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After you haul double booking for the same truck this company went above and beyond to help out especially since I had earlier issues of the place being 30 minutes away from where I needed it

william g. on

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ALLEN G. on

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KEITH F. on

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Prompt service, nice personnel. Good truck

Anne N. on

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Gary F. on

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Was not escorted to tow-dolly. Went inside to report problems and had them note on the contract. The dolly was stuck and would not rotate.

roger b. on

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I have used Taylor Made Customs a couple of times and they (John) has always gone out of his way to make my special requests work out to my satisfaction.

Tammy J. on

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Nothing, they are excellent and go above and beyond for the customer. They drove 30 minutes to pick up a uhaul for me to have at the shop so I wouldn't have to. Life saver.

Roger T. on

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$0.69 per mile just seems a little excessive

jessie s. on

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The employees were very cool and helpful. They hooked me up and double checked everything and I was outa there in no time. U- Haul has excellent well maintained equipment. Everything went easy. I will recommend them to my family and friends. Good Job! U-All at U-HAUL!

SHARON W. on

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Scott O. on

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Unhappy that we had to hook to tow dolly ourselves and that no one even brought us out to the truck. We were just told the truck and trailer numbers and about were we would find them. No one accompanied us outside to even look over the items.

MARSHALL L. on

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jon m. on

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DAVID H. on

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Michael S. on

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diane p. on

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KENNETH H. on

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Personnel very helpful.

Jason S. on

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roger b. on

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davidq b. on

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jAMES T. on

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EXCELLENT SERVICE AND STAFF! WILL GET ALL MY UHAUL RENTAL NEEDS FROM THIS FAMILY FRIENDLY LOCATION!

David R. on

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Richard J. on

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KEN B. on

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Being charged 3 times for 1 uhaul rental. And nobody seems to know how to fix it.

Joe W. on

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Jerry R. on

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john m. on

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The parking lot / driveway was iced over and you couldn't walk on it safely.

William P. on

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Have the requested truck size at the requested location especially if the reservation is made a month in advance. Reimburse for leaving more gas then was in the truck when picked up.

Paul G. on

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The man that we dealt was very polite and professional. I would use this service again.

THOMAS C. on

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Loved remote drop off.

Frank B. on

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The truck was almost 1/4 full only, I over-filled to reach the level and dropped off and got no refund for more gas- but was charged 35 miles extra- unequal way of doing business- the pick up location was also changed- that was also an extra load for me on moving day-- let me know if this even makes it to somebody to read and respond

Robert S. on

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John I. on

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Adam C. on

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RANDY S. on

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JAMES Z. on

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Distance given from my home to rental location was way off. It was apparently straight across, but there is a lake in the way necessitating an amphibious vehicle, which very few people have! The actual route was three sides of a box.

Jerry H. on

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. Will at all times, get my rental needs from TMC. Outstanding! The Staff made sure I was at all times happy and even offered coffee. Thank you. Jerry Healy

David K. on

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LeRoy K. on

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Be nice to pick up truck were I was told to.

LeRoy K. on

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Be able to pickup truck were I was set up to pick it up.

richard d. on

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Robert B. on

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There was a safu about getting the right trailer. Had to drive to New Lisbon WI FOR THE TRAILER THAT WAS ORDERED INWISCONSIN RAPIDS.. Overall experience was positive.

ROBERTA S. on

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The attendant did not comment on any cleaning issues when we turned the truck in but we were assessed a cleaning fee. We returned the truck clean- we swept out the back, cleaned all trash from the cab, and folded all the blankets.

Earl R. on

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The truck took way to much fule to make a 745 mi trip added to the high cost of the rental I ended up paying over $400jost to move less then 1000 lb it would have been cheaper to by it all over a gen thanks u hall for a valuable lesson next time I'll call buget or rider

Arter P. on

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Frank B. on

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Very friendly return after a hard day of moving. Exceptionally easy return.

Phyllis P. on

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Dan S. on

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