Customer Reviews for TMC Automotive
(U-Haul Neighborhood Dealer)

358 reviews

N7329 State Rd 58   New Lisbon, WI 53950

(608) 562-5038

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(608) 562-5038

N7329 State Rd 58
New Lisbon, WI 53950

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ray J. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
4.0

Customer did not leave a comment.

Scott D. 
Rating:
4.0

Customer did not leave a comment.

Roger T. 
Rating:
5.0

Customer did not leave a comment.

TIM C. 
Rating:
4.0

Make sure equipment is fixed.

John B. 
Rating:
4.0

Seems more like a drop off site than a Uhaul location. They do a good job though, prompt.

Scott D. 
Rating:
5.0

Fantastic and over the top customer service. We'll organized and super friendly staff.

James J. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey V. 
Rating:
5.0

Customer did not leave a comment.

michael V. 
Rating:
5.0

Customer did not leave a comment.

Staci K. 
Rating:
5.0

Customer did not leave a comment.

Ashley E. 
Rating:
5.0

Customer did not leave a comment.

HOLLY T. 
Rating:
5.0

Perfect this time... I wish last time I had a one-way rental I could have returned by trailer here versus 20 minutes away.

Maesha S. 
Rating:
5.0

Mariah at TMC Automotive was extremely helpful and made the return process a breeze especially since they closed in 15 minutes and there was no local phone service where we would have been able to do mobile return.

Terese J. 
Rating:
5.0

Excellent. Veteran friendly, although U-Haul doesn't give discounts. People there put on the hitch needed for the trailer and we're very helpful and nice! Much appreciated!!

Penny K. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

The Staff were so helpful and very professional. They really helped make my move easier.

Patricia R. 
Rating:
5.0

Customer did not leave a comment.

Phillip P. 
Rating:
5.0

Customer did not leave a comment.

brian B. 
Rating:
5.0

Customer did not leave a comment.

CHRIS W. 
Rating:
5.0

Customer did not leave a comment.

Warren S. 
Rating:
5.0

They are great! Friendly, reliable sand great customer service.

Angela S O. 
Rating:
2.0

Suggestion: Have the attendant do a walk-around the vehicle with the renter to inspect for cleanliness (inside and out), previous damage to the vehicle (if any) and answer any questions about the operation of the vehicle. Send a damage report along with the vehicle or copy the existing report to the receiving facility.

yvette S. 
Rating:
3.0

Make sure you check the lights to see if they are all working… the plug was missing a pin and one of the tail lights was not on

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Judy M. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

Staff attitude is professional and friendly

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
5.0

Customer did not leave a comment.

Wlodzimerz P. 
Rating:
5.0

Angie was willing to come in an hour earlier to get us on our way earlier in the day!

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

they were super helpful with paperwork , hookup to my truck. I have used their services before . Trailers were safe and easy to hail and load and unload. Would use them again,no problems of any kind.

ruth R. 
Rating:
4.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

I only use TMC to rent my UHaul trailers. I was the first customer when they started and will never go anywhere else. They are awesome to work with.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

Nice place, easy to find. People were super friendly.

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

Janelle E. 
Rating:
5.0

Customer did not leave a comment.

CHARLENE B. 
Rating:
5.0

Great truck, very comfortable and handled well, will use U-Haul next for another move to Illinois

ED N. 
Rating:
5.0

Awesome friendly staff

Scott L. 
Rating:
3.0

Customer did not leave a comment.

Steve G. 
Rating:
4.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Jason O. 
Rating:
5.0

Customer did not leave a comment.

MIRSAD H. 
Rating:
5.0

The employees were very helpful. I would go here to rent a trailer.

RODGER H. 
Rating:
5.0

Customer did not leave a comment.

Jozef L. 
Rating:
4.0

Appliance dolly I ordered was not in the truck when I picked it up after hours. That put extra strain on us during the move. No refund was offered either.

Emanuel N. 
Rating:
5.0

They were very nice and friendly.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

Russell D. 
Rating:
5.0

My issue is with U Haul itself, not the dealers.. First I get a call telling me my trailer I had reserved at Truck Shop USA in Steven's Point Wi was given to someone else, and I had to drive an additional 70 miles to pick one up in New Lisbon WI. I received a discount, which helped make up for it. However when we hooked up the trailer in New Lisbon, the taillights did not work properly and we had to wait an hour for a mechanic, who was very nice, helpful, and courteous to trace the wiring issue and rewire it. We finished our trip to Arizona without issue, but as he just used electrical tape instead of joining the wire ends properly with appropriate splices, I'd say we were lucky. U Haul needs a documented inspection program to insure the equipment is ready to pickup. M95

TIMOTHY H. 
Rating:
5.0

Great folks.

John S. 
Rating:
5.0

The ladies at TMC were amazing ...

Amy S. 
Rating:
4.0

The staff were courteous and helpful. The Uhaul computer system was in error and tried to charge us for some one else's 100 miles. The staff worked with the pick up site manager and corrected the error.

Stephen W. 
Rating:
2.0

Company is fine but no service to do the check in over the phone, we got our truck 2 hours after scheduled ans couldn't reach anyone for hours and was charged for a dolly that wasn't in the truck

Jolen C. 
Rating:
5.0

Amazing from start to finish!!!

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

Judy K D. 
Rating:
3.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Very friendly employees!

CASSANDRA G. 
Rating:
5.0

The women at the counter are polite and courteous. I have no problem using TMC.

Arthur L. 
Rating:
5.0

Truck had a serious alignment issue. Cup holder and center console were filthy. Trailer checked our with a bad tire, flat the next morning.

Dan L. 
Rating:
5.0

Plenty of room for parking. The office/showroom area was very clean and spacious. Very nice and helpful person who took care of the rental return. She was not happy that another location gave me this truck with a dirty interior. She said that they clean all of their trucks before they go out, and the place where I picked mine up should have cleaned it.

Trevor M. 
Rating:
5.0

Excellent service as ususal...

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

marie M. 
Rating:
4.0

Can't think of anything

Lori D. 
Rating:
5.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

The people at the front desk were the best.

Arthur L. 
Rating:
5.0

Very nice and helpful customer service representative

WALDEMAR P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
1.0

This pick up location was unacceptable. It was over an hour drive from my desired location, and I did not have cell phone service at all there so I could not use the app or internet to pick up the truck like I'd been told I could. The lady working there was very nice and good, but the location is awful.

Neil C. 
Rating:
5.0

Outstanding and excellent service ! Every aspect was great !!

Robert P. 
Rating:
5.0

Excellent service and assistance with trailer rental. Trailer was in good condition with blankets and 2-wheel cart included - very helpful! Would recommend to others and plan to use again in future.

John M. 
Rating:
5.0

Customer did not leave a comment.

Russell D. 
Rating:
5.0

Customer did not leave a comment.

TONYA D. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
2.0

Have the items in the uhaul as paid for like furniture pads

Rachel A. 
Rating:
1.0

Arrived during business hours as per the contract. However they were closed. The only help Kristen from customer service offered was a comment on not u haul's concern of their vendors! VERY HELPFUL, I'd recommend customer relation course!!

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

SHANTELLA G. 
Rating:
5.0

Close and Convenience staff helpful and friendly

Gerald B. 
Rating:
5.0

Very friendly professional people.

LOU J. 
Rating:
4.0

Customer did not leave a comment.

Keith K. 
Rating:
5.0

Customer did not leave a comment.

daryl T. 
Rating:
5.0

The woman behind the counter was super helpful, attentive and kind.

Vincent C. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
5.0

Have guest WiFi for free. I had to borrow someone else's phone to check out during a return because I traveled and my phone companies service wasn't available.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
5.0

Absolutely wonderful service! Very friendly and helpful. Twice I have rented uhaul from here and both times highly impressed with service and care.

Terra B. 
Rating:
5.0

I am a retuning customer for about the 6th time in 2 years. If they weren't to the task, I never would have returned for a 2nd time

David R. 
Rating:
5.0

Customer did not leave a comment.

Nicole L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K. 
Rating:
5.0

Customer did not leave a comment.

DONALD D. 
Rating:
3.0

Make sure that when there are changes to a customers pickup location that they receive a call. I only found out that I had two locations for pickup because I had called the day before with questions about the equipment. It would also be nice if vans could be rented for one way trips.

PAM G. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
No reviews have been submitted for this location.

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