Customer Reviews for TNT Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of TNT Storage

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Gary P.
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I think you all are doing an excellent job! Keep doing what you're going.

KEVIN L. | Overall Experience |
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Customer did not leave a comment.

Carrie S.
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If you're moving to the Fort Leonard Wood area this is the Uhaul facility for you! Everyone is amazing

Orlando C.
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Customer did not leave a comment.

Jack S.
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Drop off location was change::not the same location I put in for drop off......also thought if you ask for credit information they would charge the card.... sent husband to pick up and he had to pay.... why put on credit information if you would rather use it

David P.
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Customer did not leave a comment.

James R.
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This is th third time I used Uhaul and by far the easiest experience I have had with service, Thank you and keep doing what you are doing. Great equipment and service.

lisa J.
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The service was awesome, spectacular, he needs a raise and bonus! Nice, polite and professional.

Shelly C.
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Customer did not leave a comment.

Daniel B. | Overall Experience |
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Very nice people, I enjoyed my year that I used there storage.

Brendan S.
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Customer did not leave a comment.

Brandon L.
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TNT Storage is where I always go when I need a Uhaul. The staff is always very helpful and friendly. The best in town!

Randle D.
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Customer did not leave a comment.

JAMES MICHAEL N.
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Customer did not leave a comment.

sarai J.
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Customer did not leave a comment.

JONATHAN S.
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Customer did not leave a comment.

Stephanie S.
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Customer did not leave a comment.

Josh H.
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Customer did not leave a comment.

DARELL A.
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It was outstanding above measure

Dean C.
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Second time I have used TNT for truck rental. Being retired military I have moved quite a bit. This place has been the best I have experienced.

Jeffrey C.
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Great service and very friendly.

Joshua B.
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When people pay cash and return equipment due to a drastic change in the moving plans the customer should be able to receive his/her money back at the time of return and not have to wait for a check from Uhaul. You take my money right now at the time of rental, but have to wait for my money to come in the mail. I cant mail my money to you for renting equipment, why should I have to wait?

Thomas D.
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Customer did not leave a comment.

Dean C.
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Customer did not leave a comment.

HANNAH W.
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Customer did not leave a comment.

JAILYN S.
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Customer did not leave a comment.

STEVEN A.
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Ensure cab of truck is clean and sanitized.

Jack S.
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Customer did not leave a comment.

Patricia P.
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Have used this location twice always very nice and helpful if I need to move something again I will use this location

EDRIKA M.
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Customer did not leave a comment.

William M.
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Customer did not leave a comment.

ANDREW N.
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I've used U-Haul across the country. Most a quite good, but Tim and the folks at TNT Storage are fantastic. The best ever. I would highly recommend them without question.

Michael G.
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Very friendly staff and clean vehicle!

jenny P.
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Great service! Gave us great tips for our move and saved us some money!!

GEORGE C.
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Customer did not leave a comment.

MARK C.
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The guy made my day he did everything in his power to get me the equipment I needed to salvage an already terrible day He went above and way beyond what I thought could be possible thank you for your help

JERRY H.
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Customer did not leave a comment.

Timothy A.
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Customer did not leave a comment.

Philipp V.
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I had no problems dropping the truck off.

Rebekah B.
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This place is the best. I couldn't ask for any friendlier people to rent my U-haul from!!

Jeffrey C.
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Great service!

Mike D.
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Highly recommend

Ruby R.
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Customer did not leave a comment.

Alan N.
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Customer did not leave a comment.

James F.
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Customer did not leave a comment.

brenda S.
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Staff was very friendly and courtious.

Edgar W.
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Customer did not leave a comment.

Paige W. | Reservation |
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owner did not honor one month free rental, which caused a big issue.

Kurt C.
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The gentleman who I worked with at this location was amazing. He was super friendly and super knowledgeable. I was in and out with no problems. Wish I could remember his name. Give that man 5 stars out of 5!

Shayla J.
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A quick lesson on how to unload and load car into trailer

Martha R.
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No complaints. Friendly and efficient.

CHRISTOPHER P.
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Customer did not leave a comment.

Kenneth C.
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Customer did not leave a comment.

Phillip P.
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Customer did not leave a comment.

Lisa L.
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Customer did not leave a comment.

tom G.
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Customer did not leave a comment.

Joshua E.
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Location forgot to include out dolly

Angie K.
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No complaints with store, but was upset that I wasn't able to use the self check in app - it couldn't recognize my location. Now I'll be charged $20 because the app & I couldn't connect.

Julia S.
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Customer did not leave a comment.

Aydan M.
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Customer did not leave a comment.

felisa K.
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Be more specific with payments at the end and include the portion that is on hold also

Paige H.
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Customer did not leave a comment.

Malcolm W.
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Friendly customer service!

carletta O.
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I was very pleased with my UHaul service. Our agent went far and above to make our transaction easy and comfortable. I would recommend them 100%

Daniel W.
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As far as the equipment and staff, I wouldn't change anything. The facility could use some added security, like fences, but other than that... Everything was great.

Patrick F.
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Customer did not leave a comment.

Robin C. | Reservation |
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Excellent customer service.

Darryl A.
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Everything was great

Heather R.
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Tim and Claude always go above and beyond. Cannot stand UHaul as a company since all of their changes that are not customer friendly. The only reason we stiill use UHaul is because of Tim and Claude and THEY'RE excellent customer service.

Curtis H.
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Customer did not leave a comment.

mario T.
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Customer did not leave a comment.

Anazatazia-Alici S.
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Customer did not leave a comment.

Ruby R.
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Customer did not leave a comment.

William J.
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Customer did not leave a comment.

David H.
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I had a great experience and wouldn't have wanted anything different.

Karl R.
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Customer did not leave a comment.

phillip F.
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Hours were 9am-1pm and we arrived 12:15 and no one was there and there was a closed sign no after hours number , no one answered phone no one got back to us with the voicemail. And i had a reservation there and i couldnt even get the storage unit i reserved no one was there. The helpers that i paid for off the site were there and we ended up wasting their time waiting to call uhaul to solve the problem which they still did not. Had to get a whole different storage unit no uhaul related. The uhaul phone rep had me on hold to speak to the manager about the inconvenience he had me on the phone waiting for 35 mins and then someone answered the phone and i asked if it was the manager and said no and said he would be there monday. And i said so you all just wasted my time for no reason , great. Horrible experience especially after driving 8 hrs with 26 ft truck and car on dolly tired to get to a place that closed way before closing and uhaul reps to waste my time and to spend more money on a storage unit from a. Different location. What a waste of my time for real. I def will not be recommending uhaul to people. My 1st experience has been terrible to say the least.

Scott R.
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None

Tina B.
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Customer did not leave a comment.

Mike D.
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Customer service was great. Easy check in, easy access to trailer, agent ensured all equipment was operating correctly. Highly recommend this location.

William G.
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This site is a one man operation. He was professional and helpful but very busy, so plan on being patient. Location was easy to get to right off the interstate.

Heather R.
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U Haul needs to quit their current trend of suddenly becoming so nit picky and finding every way to charge the customer more. It's a put off and we no longer rent from UHaul as often as we used to for that very reason. It has caused us to find competitors who are willing to work with us on pricing as UHAUL no longer allows the individual places to do so.

Dennis R.
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Been there three times in the last month and always a note on the door saying back in 10 minutes.

Heather R.
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Owners are above reproach. We use them often. The district manager needs a different job as he has been a total jack donkey (rude, defensive, condescending, and offensive) to deal with when issues have come about. For that reason alone we don't use UHaul more often, like we used to.

Drake M.
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Customer did not leave a comment.

Anela W.
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Absolutely amazing customer service from the owner Tim!

Harold K.
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Customer did not leave a comment.

Jocelyn C. | Reservation |
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The gentleman at the office was very helpful. U-Haul was not helpful whatsoever and allowed me to reserve a unit online that doesn't exist or is not available at the facility.

Jimmy D. | Reservation |
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Unfortunately, after we had made an online reservation, we had to wait until 3:00pm for the owner to open the facility (whose hours are posted as open at 9 am) and then tell us he had no availability.

chuck M.
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Overall great service. Nothing to add.

Michael M.
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Customer did not leave a comment.

Ryan V.
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Customer did not leave a comment.

Rachel S. | Reservation |
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Friendly staff and was able to get everything signed up quickly.

tina G.
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Customer did not leave a comment.

tara H.
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Customer did not leave a comment.

Zaid A.
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Customer did not leave a comment.

SHAWN T.
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Owner is friendly, professional, and prompt. Had a lot of issues with the show me route 66 Saint Robert location. This location has exceeded expectations.

Jerry T.
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Quick and easy very good to work with.

David H.
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I did not have any issues. My trailer rental met my needs.

Nola W. | Reservation |
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The facilities and grounds are clean and well kept. The customer service was amazing. The owner is kind, helpful, and made the process easy.

belinda V.
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Give the key for the lock

Martin S.
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Customer did not leave a comment.

tiyohn T. | Reservation |
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Very professional.

TIYOHN T.
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Customer did not leave a comment.

Roy M.
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As a matter of fact, I ha e put this recommendation on a slip at the housing dept. In FLW

CarrieLynn S.
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Mr. Wagoner was amazing! Thank you very much for all of your assistance with my PCS to Fort Leonard Wood!

DIANA M. | Reservation |
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Very friendly helpful service will begin moving stuff in all this week.

Bradley B. | Reservation |
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Very helpful!

jacqueline v. | Reservation |
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Love that we were able to do everything online. Even though we didn't end up needing a storage unit it was nice to handle everything from home.

Todd B.
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Absolutely the best experience with U Haul. Location was clean, staff was super friendly, 10/10.

Janis C. | Overall Experience |
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The Staff is very friendly and gives great customer service.

tony W.
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Very good SERVICE

WOODROW D.
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Tim & Terri have always handled our Uhaul and storage (2 units) needs for going on 6 years now. They are very courteous, professional, and run an outstanding business.

Al & Evelyn M. | Overall Experience |
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Very good experience!

Sherrie C. | Overall Experience |
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They added a month extra to my bill. when we closed the unit. I have still not received one month payment back. Crawshaw 573-774-5222 Leave a message please.

Mike S. | Overall Experience |
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Great staff and facility

Rob M. | Reservation |
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Tim was very helpful with our storage experience, helping us get into the unit and with getting our motorcycle out of the trailer. Very happy with this place!

Butch O. | Overall Experience |
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Excellent

Henry R. | Overall Experience |
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I had a great experience with this facility. Everytime I need it something or help, it was always provided to me. Great staff, very friendly and helpful.

Tracie B. | Overall Experience |
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Friendly staff and clean buildings

DANIEL M. | First Impressions |
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The customer service was excellent. The receptionist that I worked with was very accommodating and helpful. 5/5 Excellent!

No reviews have been submitted for this location.

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