Customer Reviews for Tom Murrays Hwy Motors Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tom Murrays Hwy Motors Inc

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Roy V. on

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I was supposed to pickup locally, I put over 200 mile on my pickup truck to get to this location and back. Supposed to be Coon Rapids then Northfield then south of Montgomery, MN. Drop off was supposed to be Mini-Mart Apache Junction AZ; they wouldn’t accept it. Then redirected to Shoppers in Apache Junction, their computer had crashed. After over an hour, the nice lady at Shoppers finally got it checked in on here cell phone. In the past I’ve liked Uhaul, but I’ll NEVER use you again. One hundred dollars extra in my fuel, and hours extra in time. You people at U-haul need to get you stuff together!!!!

Hayden A. on

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Customer did not leave a comment.

DAVID C. on

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Excellent and knowledgeable and accommodating service

Greg H. on

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No improvements needed, no issues

gary D. on

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Nothing , very friendly and accommodating

Scott E. on

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Customer did not leave a comment.

Jonathon K. on

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The maintenance on the vehicle was horrible, felt like the truck was flung to fall apart, it shook so bad, no cruise control, worst ride to ever be on, fuel gage didn't work, poor gas mileage, bad vibrations.

Sheri T. on

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Renting from this place is one of the most kind and helpful places,

James S. on

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Customer did not leave a comment.

Cheryl T. on

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Paul W. on

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Have the truck available at the location where we originally arranged to pick it up.

john P. on

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Tom was Antarctic to work with. Went above and beyond to check lights, ball hitch, and all equipment to make sure it was in good working order. Safety was number one. Vey convenient and accommodating as well.

SUSAN H. on

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Not worried about the next customer. I'm the one that was skewed out of money.

LUCAS F. on

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Tom is as helpful and friendly a guy as you could hope to find.

Joel N. on

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Destiny E. on

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MARILYN S. on

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Very nice and helpful great experience

Janice K. on

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Robert M. on

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Cory M. on

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Just would love to commend Tom and his company for their handling of the business. Very friendly and warm experience they were very helpful for a quick move. I would recommend them even it is a farther drive to get to!

Denis O. on

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Nothing. Great experience!!

RICK S. on

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I don't know...

LIsa D. on

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Customer did not leave a comment.

Jeff C. on

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Tom provided excellent service. He was after hours and saw me pull in and even offered to help with the drop off after hours!

BRAD H. on

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Customer did not leave a comment.

JEFF S. on

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Nothing this guy went above and beyond what I expected I even overheard the conversation he had with last guy that left review tom fadden he told fadden on phone he could bring it in when they were open and help unload the heavy trailer,but tom fadden was not nice on phone said he was told he could drop anywhere the uhaul guy told him he would come up after hours to help then,and there was a certain area where they park trailers,I see he reviewed his location in not being clean or friendly how would the guy know if he wasn’t inside? I assure you this is a friendly location and they are very helpful showing us how to save fuel,and showing us how many gallons to put in off contract,he got me this truck from another location to help me

tom F. on

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When I initially rented the UHaul trailer, the customer service representative informed me I could drop off the trailer at this location, after hours. When I had difficulty locating the site, I was fortunate (or unfortunate) to make contact with someone from this location, via a telephone call. The male I spoke with talked to me like I was a major inconvenience to him. He told me I could not drop it off until the next day, when he was open. When I informed him I had received instructions to drop the trailer off after hours, he told me I could only do so if I put the trailer in a specific location and in a specific manner. Although I ended up complying with his directive, I can certainly tell you I would not do business with this location in the future..."customer Service" at this location is non-existent.

james E. on

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Rodney V. on

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David T. on

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mariah L. on

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