Free coffee ;-)
DARREN D
Customer Reviews for Toms Food Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Service
MIKEL TGreat service
JOSEPH Fcounter guy very helpgul and nice
ROBERT HVery courties and professional
NATALINO RYour vehicles should have auto lock features disabled on all uhual vehicles as it can lock you out. And also customers should be informed if theres any feature as such on a vehicle before they rent it.
SIDDHARTH POnly issue I have is I didn’t get a copy of my bill.
LOUIE ABased on my experience for this location. I need to rent a pick up truck for Sunday all day.I called the store to book it and they couldn't do it for me. So I ended up going there on Friday, and yet they couldn't do. So they promised me to have a truck on Sunday morning and they took all my information to call me on Friday or Saturday to confirm. That never happened. So I went on Sunday to get the truck as I was promised but sadly they had booked it for someone else.. After one hour of fighting with the owner, she ended up cancelling the other booking for the other person and ended up giving me the truck knowing it was the only truck in the city to rent. I felt that wasn't fair for the other person that will be going through the same issue. I would definitely recommend and insure the system is working good and make sure the owner follow up with the customer so you dont get to the same issue. The system and communication definitely needs some improvement there. Thanks
MOHMAED EIt was an excellent experience. Definitely would recommend this location.
MARIA SGetting the vehicle was very easy and host was great. Outside of the vehicle was clean. The truck cab was actually dirty inside ... the floor had sand (or sandy soil) in side, the seats were dirty and there were sunflower seeds inside it. We needed the vehicle right away so didn't complain but I wasn't satisfied with the cleanliness of inside.
Brenda MNice brand new truck. Paperwork a little complex but overall, things worked out. Not crazy about the .79 cents per Km. It would be expensive to move out of town.
Steve SStore not open and ready for my pickup time. The truck parking area could be better and easier for driving out of the lot. Instructions were not given about using the app.
Trevor BService was friendly, prompt and efficient.
Mark ROriginal location was Ovariety nearby where the person refused to take the u hall and asked me to come to this location.
Aniruddh KI think there was a gross miscommunication of policies and rates and I ended up spending way more than anticipated. I have used U-Haul in the past, and this might be the last time.
Steve YI had a very good experience from start to finish. The woman that helped me was friendly, knowledgeable and professional. The convenience of the location, the rental process and pick up/ drop off location made it all very easy. Highly recommended.
Jacquekine CService was excellent and prompt. Availability and hours of operation were what made my decision to utilize this store for my rental needs! Wish there were more options in St. Thomas although most of my needs are in London!
Robert WAqeel was great and knowledgeable, made the process ery easy for me.
Waqar AScam , used the truck for 9 km and half hour was charged 131. 00 what a scam
GUS AWell decried policy rentals
AMBARISH J