The girl we rented from was delightful. The location was clean. However ,The truck had a large crack in wind shield. But it was the only 20’ in the area and because Uhaul never tells you ahead there is damage to the truck before you get there I had to take it. Driving 500 miles in this heat sucked. The fan for the AC was stuck on only blowing out of the defrost vent on the wind shield. Driving all day in this heat the cab was never even slightly cool. Because of the cold air directly in the wind shield it caused severe condensation causing us to run the wipers to clear it all the time. The driver’s side door seal would not seal due to what looked like damage to the top of the frame. Wind blowing in whistling the entire time. Very annoying. This truck obviously need a major service/repair job but they still rented for full price. Not happy! I rent over 20 trucks a year.
JULIAN R
Customer Reviews for Tony 2 Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
New dealer, however when the store employee was having problems he couldn’t get ahold of anyone to help him. Also the truck I reserved was not there and I had to take a small one. This resulted in.having to make more trips. They refunded me for the insurance I did not ask for but nothing for the extra miles I had to make because they didn’t have the right size truck for me. We will never use UHaul again.
Joseph B