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SHANIECE B
Customer Reviews for Torres Zion LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
CLARA TAll was great !
JORGE CHave a person who can fill in the position, while the main person is on lunch, I called prior to the pickup of my vehicle, but the person who handled uhaul rentals was not available and the person who answered the phone could not help me, and when I got to the pickup location he was on lunch, and no one else could help me so I had to wait for his lunch break to be over to start my move.
JACQUELINE LThe UHaul vendor was just learning the job and did excellent.
RONNIE SThe young man that assisted my son in law wasn't that well informed. on hooking up the trailer.
ANTHONY FDirty
KENNETH GI received Awesome service and care. The entire Uhaul staff is very courteous and professional. I plan to use them again, soon. And refer my friends. The truck was very nice to drive, and is powerful and fast. As well if being full of Dashboard accessories. Sincerely. T. Black
TYRONE BKeep up the great work!
DAVID NEverything was fine.
STEVE LHad reservations for cargo van at 8:30am…no one from U-Haul at counter then while I and others waited to find out where our reserved vehicles were. Torres said they didn’t have anyone there with access to U-Haul info. Finally someone walked the poor lady through the process over the phone and we finally got our rentals, but it was not a good experience and I felt sorry for the untrained lady trying to calm everyone down and help them. They really need to improve
Robert SI returned the truck 18 hours ago and I have not received my final bill yet
SHANNON RExcellent customer service. I didn't have any issues with the rental. The process was very easy as I reserved online. Keep in mind this location just opened this week. Will be visiting this location if I need to move my college kid again.
EDILIA R