Had reservations for cargo van at 8:30am…no one from U-Haul at counter then while I and others waited to find out where our reserved vehicles were. Torres said they didn’t have anyone there with access to U-Haul info. Finally someone walked the poor lady through the process over the phone and we finally got our rentals, but it was not a good experience and I felt sorry for the untrained lady trying to calm everyone down and help them. They really need to improve
Robert S
Customer Reviews for Torres Zion LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I returned the truck 18 hours ago and I have not received my final bill yet
SHANNON RExcellent customer service. I didn't have any issues with the rental. The process was very easy as I reserved online. Keep in mind this location just opened this week. Will be visiting this location if I need to move my college kid again.
EDILIA R