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LESLIE W
Customer Reviews for Total Living Comfort
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Heather was absolutely wonderful went above and beyond our first experience and hands down highly recommend from start to finish thank you Heather.! From the Williams
HEATHER WCheck engine light on and the agent told me to take it to a bigger dealership to get it serviced. I wasn’t allowed to return it close to my home location. Was told I had to rent the truck for 5 days, when I needed it for 2 days.
ROBERT LI would recommend UHAUL itself but no specific location. Everything went fine, just nothing exceptional.
larry mMore room to park
LARRY DWas scheduled to pick up equipment at 9 am. No one showed up until 9:25 am.
GARY JReturned after hours so there was no personnel there to help
KESLEY LBrent was very accomodating in letting us pick up the truck on a Sunday. Very much appreciated.
RICK VNo one was present, done self-check in.
DENNIS DWorkers were quick in getting what I needed. They were very kind( which is the thing I judge businesses on the hardest) and I judge very harshly on kindness. I appreciate every thing they did for me
CHERYLIN HMake it easier for checkout when dropping keys off at location
KATHERINE KThe guy running the uhaul was great no complaints the trailer it's self has seen better days many of the lights are falling out of place dents and scratches all over both fenders dented in but had nice tires
DESMOND MThe guy was very professional and polite. Made sure that the equipment was properly installed and in good working order. Highly recommend this location for your next trip.
CARL IThe location is great, and the owner and his wife are fantastic. Just be careful of that concrete hump when pulling out with a big truck. To Uhaul itself - Please check your equipment more. The ratchet straps and mechanisms on the car hauler neededmaintenance. The throttle body on the truck needed maintenance/replacing. It kept revving and holding it (wasting fuel and harming the environment).
Lindsay JNothing , they met me and helped me with drop off. Very good staff.
John WCustomer service was excellent
MICHAEL DThe service was great! Super helpful! Awesome customer service!
Rathtana ENothing more. It was a good and welcoming experience.
Pamela MExcellent Service!!!
Niaviana GRep was helpful in fixing my bill that had an overcharge on it.
Bill MFind Professional moving help---Movinghelp that i used was the worse movers I have ever seen or heard about. It's seems Uhaul doesn't care about who they recommend to help load your precious belongings. The 2 movers literally just placed or toss any size boxes or objects with out stacking them. had to just about rearrange an teach them how to load a truck properly. I paid movers so I didn;t have to do anything but i ended up doing alot. an had ALOT of damage occur from them . And NO ONE wants to reimburse me for my damages an my time I ahd to load the truck, Uhaul FAILED T
Lab B