Staff at this location. Are amazing and really helpful. The cost per km is pretty high, especially adding fuel cost.
MARTIN P
Customer Reviews for Tow Of The Day Transport
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Arrived 15 mins early and checked in online and then was told through the app to get the keys from the person in the office- problem was we waited over 30 minutes to get the keys which ate into our reservation time…. The lady working there wasn’t in the office for around 15 mins and when she came back she was so incredibly slow taking approximately 15-20 mins per person with a reservation. Appalling service. Not a simple or fast process at all. I’ve been to another location in maple ridge before and it was extremely fast and straight forward, nothing like this experience.
Shane MAbsolutely fantastic. Thank you for all your help , will definitely be back .
DAVID BGreat experience.
MARTIN PGreat service. Great attitude. Great equipment. 5 star experience!
YUVAL YThe staff at this new location are very helpful and professional as was the call centre when I called for additional info. Very nice to talk to a call centre rep who speaks clear English and can answer questions. That is so rare today in Canada.
Brent CLady that assisted me was Awesome and professional well kept,office was nice 👌👌👌👌👌🫶🏿🫶🏿🫶🏿🫶🏿🙌🏾🙌🏾🙌🏾🙌🏾🇨🇦🇧🇧🇨🇦🇧🇧🇨🇦
SHERWIN BFriendly and efficient
SUSAN FMission location and staff were wonderful. The U-haul 1800 customer service, however, is a nightmare. Absolutely terriblr service and would not recommend.
Samantha Swonderful people. they were so helpful and so nice.
terry bPick up time changed by uhaul from 7 am to 9 am. Did not receive truck until 10am. Put my schedule and paid labour behind 3 hours. Attendant was very nice but there needed to be 2 more workers there as there was at least 10 people in line waiting for trucks.
ANGELA MNothing . Staff was fast and Polite, something I did not get at the other U haul here in mission . They guy at the other location in Mission was RUDE.
TRACEY NNo improvements necessary. The trailer rental experience was smooth as can be and at a super reasonable price. Thanks!
MAY MNothing. Very helpful and friendly service. Thank you
DAN MBasically truck was clearly seen that is was used by some construction guy because when take it, the whole inside storage cabin was having a white dirt which normally released by plaster board...my all the bags and mattresses got dirty with white coloured powder...so this wasn't good sign...hate it...
Harjot TDave and Ashley were both very professional and very concise in explaining everything. It was a real please renting from them and recommended JC moving in a pinch to get loaded into my new place.Would recommend both to anyone Brian
Brian M