Customer did not leave a comment.MARK S.
Customer Reviews for Town & Country Homes Inc
(U-Haul Neighborhood Dealer)
Bonne Terre, MO 63628
Services at this Location:
- Mon-Fri: 9 am - 4 pm
- Sat-Sun: Closed
Special Operating Hours
- 12/24/2021 - 12/25/2021: Closed
- 12/31/2021 - 1/1/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one there. After dropping off told I had to pay 100 plus dollars Extra terrible. Uhaul said I was fine then they charged b me 109 extra WRONG! Not paying.Raymond S.
Customer did not leave a comment.Maria M.
My key was not set up for 24/7 rental. I was late to my move job over 2 hours. Then I had to drive 20 minutes away to pick up a 26 foot uhaul for a 1 bedroom apartment. So I paid more in mileage and gas. Pretty unfair I had to pay more for uhauls mistake. I have had multiple problems renting the last 3 months. As a mover that rents about every week. I am very unsatisfied.Timothy L.
Customer did not leave a comment.Ruth S.
Customer did not leave a comment.Vickie H.
Trailer was full of leaves and grease. Mgr did not ask me to look at trailer and did not have me check the lights. He only refunded $50. The trailer also leaked and got 2 of my couches wet, one quite wet. They did dry when I put fans on them so I did not file a claim. At the drop off site the Mgr checked and the top forward edge of the was missing the caulk which is why it leaked inside when driving thru the rain.Cindy M.
Customer did not leave a comment.Kevin P.
Customer did not leave a comment.RALPH F.
Customer did not leave a comment.Marcel G.
Everything went well beside I order a Dolly and didnt recieve it with the truck.Austin G.
The gentleman that helped us was very helpful. Would recommend this office to anyone . Thank you very much for your service for usCliff C.
Customer did not leave a comment.TIMOTHY D.
Customer did not leave a comment.Angela K.
Customer did not leave a comment.BRANDON M.
The location was closed phone numbers on the contract were wrong and the phone number number on the door was not answered. I just locked up the truck and dropped it off. They were to be open. Not a good feeling. Not what I expected form a national company.Dennis J.
No suggestionsMatt S.
Very upset with them at the moment. They double charged my account.Denise H.
Very friendly gentlemanPam B.
Uhaul should require all locations to have open WiFi so it is easier to do the share/pickup/return. I could not get online to do my transactions. Sat in their lot for 45 minutes only having return the next day. Very frustrating!anna M.