Customer Reviews for Town Center Amoco
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Town Center Amoco
Victor S. on
When UHaul revises pickup location include a note that the location HAS been revised. We were notified of a pickup location that was other than the one I had requested but the notification made no mention that this was a revision, so I was concerned that it was a mistake. Then all of the contact phone numbers I received from UHaul were either unanswered or unavailable. Very confusing.
Pam B. on
The folks at this BP are wonderful. Very easy to do business with.
Cynthia M. on
The storage part of the U-Haul was dirty & the lights inside of the storage area didn't work.
tia S. on
It’s location is in a gas station, which means no privacy one employee had to keep walking pass its so confined she brushed unto me each time.
faith O. on
Staff were very unprofessional, not wearing a uniform, not knowledgeable about drop off location. Staff were not helpful
Victor S. on
I ordered moving blankets through my online reservation but when I arrived at pickup location was informed they didn’t have any.
John F. on
It is not and never has been an Amoco station for the last 20 years. It is a BP station.
Robert F. on
They had just the trailer I needed.
Nicholas W. on
Back of truck was not swept out when I received it. Toys from previous renter were still left in it
Todd G. on
Very smooth process. Professional service. Excellent experience.
William F. on
Great service, nice people, no problems whatsoever.
John L. on
The 6 x 12 is a little bit heavy, a chock or block to rest the tongue upon would assist in hooking the trailer to a vehicle. The staff was very helpful and kind.
Marc E. on
I had to disconnect and put the tow dolly away by myself without help or guidance
Robert S. on
I rented a 6' x 12' enclosed trailer, which was extremely heavy, and had no tongue jack/stand. This made hitching the trailer up extremely difficult, straining my back prior to needing to move dozens of boxes and household goods. Not an ideal situation for most of Uhaul's clientele.
Derek S. on
My pick-up locations changed too much. Somehow the registration went from my name to my son??? There was a customer service rep. who rocked and got everything back on track.
nikki R. on
1. the a/c was broken in yhe truck. it was miserably hot. 2. it took 45 minutes to check in on the app. alot of that could have been requested beforehand NOT while i have hired help standing around waiting on the clock 3. agent on the app was not responsive so it took forever
Haitianna E. on
The rep was nice and ready to assist.