Customer Reviews for Towne Storage Bluffdale LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Towne Storage Bluffdale LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

bryce W. on

Rating:

Staff was friendly and helpful.

Daniel G. on

Rating:

Customer did not leave a comment.

Sandra F. on

Rating:

No complaints. Ihaul rental was very smooth and gentleman who assisted very knowledgeable and helpful.

Joshua H. on

Rating:

Customer did not leave a comment.

Tom H. on

Rating:

I returned the truck on time, gas filled, and within their business hours. However, a charge of $45.30 was deducted from my credit card without my authorization. And, they weren't even in the office at the time. Seems like a license to steal on top of poor service. I want this charge credited.

Joseph E. on

Rating:

My pickup location was changed which caused some challenges, however Uhaul customer service comped me some extra miles. The attendant at pickup location was confused on reservation pricing.

John S. on

Rating:

Customer did not leave a comment.

Erik J. on

Rating:

It took us over an hour to get our truck rented it was a joke. We thought the mobile order would work great and make it fast no it sucked. Your people took 15 mins in between chat to write us back. I’ll never go to this location again. Or use the mobile device

james N. on

Rating:

Great customer service at both locations, but at the drop off the gentleman was very helpful and accommodating. Great experience.

joshua N. on

Rating:

Customer did not leave a comment.

Marco L. on

Rating:

I rented a 17 footer and they gave me a 15 footer and took 1 hour to release the truck to me. Poor Service.

Scott N. on

Rating:

Customer did not leave a comment.

Alice B. on

Rating:

Their computers took forever. I had already pre-checked in and paid for it, and it took almost 45min to simply verify the info and get the keys. They were friendly and it wasn't the employees' fault, but I would avoid that place until they get computer upgrades.

Colleen H. on

Rating:

Customer did not leave a comment.

Joseph A. on

Rating:

Customer did not leave a comment.

Tracy S. on

Rating:

Fast, friendly, efficient service. Thank you!

CHARLES E. on

Rating:

Customer did not leave a comment.

Russel H. on

Rating:

There was confusion on my order. I asked if i had to return it to anywhere specific and they initially said no. Then when I went to turn it in I was told it was to go to a specific spot. :-/

George Steven G. on

Rating:

Customer did not leave a comment.