Phone service is not the greatest out that way so it takes a long time to fill out the online pickup and drop-off information. Other than that it's a very big and easy lot to get in and out of.
Brad H
Customer Reviews for Trading Post Smoke House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented the truck for two days. I wound up needing the truck till the next morning because I wasn’t able to unload it all in time so when I return the truck and everything was clean, I thought everything was good. Two weeks later I find out that the police are looking for me. I’ve been charged with something stolen and all it was was I forgot to put gas back in the truck and had it a couple hours extra I was not notified already thing so now I have to deal with the police so no it was a very good experience.
Anthony Hgreat customer support
Harry AY’all are phenomenal, thanks for the support and execution!! I’ll never rent from anyone else
CHRISTOPHER WA level of service that is above and beyond other like experiences we have ever had in the rental business. Which included taking the time to inform us about the proper backing procedures insuring we were properly instructed about the use of a trailer before departing. So very thankful we are to know there are those business owners who still sincerely care about their customer. A true blessing!
David AWonderful folks at this location.
Harry AThis location is terrible. Extremely rude and condescending renter who could care less if the truck was rented or not. We had to call the main uhaul line just to get authorization to rent the truck even after online confirmation had been done. NEVER, EVER rent from this location. Go to Trenton to rent instead.
Sarah KThe entire experience was a nightmare.
Brittany LVery helpful and showed real interest in making sure my need was meet. Easy and pleasant all the way around.
Harry AThis location was not set up for returns yet. We had nowhere to put the keys. So I had to sit on hold until I could get a representative. This took way to long.
Tate H