Customer Reviews for Tradition Market & Garden
(U-Haul Neighborhood Dealer)

129 reviews

2154 Briarcliff Rd NE   Atlanta, GA 30329

(404) 315-7503

Hours

  • Mon–Sat
    9 am–4:30 pm
  • Sunday
    10 am–4:30 pm
Special Operating Hours
  • 12/23/2022 - 12/27/2022: Closed

Services at this Location:

Contact Us

(404) 315-7503

2154 Briarcliff Rd NE
Atlanta, GA 30329

Services at this Location:

Hours

  • Mon–Sat
    9 am–4:30 pm
  • Sunday
    10 am–4:30 pm
Special Operating Hours
  • 12/23/2022 - 12/27/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Masood K. 
Rating:
5.0

Customer did not leave a comment.

Rem H. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Very friendly and nice staff. Highly recommend this place.

Hema S. 
Rating:
5.0

While this location was great, it took 5 hours and 4 different locations to get the truck I reserved.

Candice J. 
Rating:
5.0

The trailer was too low for our 2019 Chevy Tahoe. We had to buy a separate tool to make it work. It may be worth mentioning this on the website. Thank you

Kathryn E. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
3.0

Engine light on. Rented truck with NO GAS. Power outlets do not work, so unable to recharge phone.

Kenneth F. 
Rating:
5.0

Very good setup. I'm pleased!

John M. 
Rating:
5.0

Customer did not leave a comment.

Kip S. 
Rating:
5.0

The lady that help me had great customer service I was very pleased

Lamar L. 
Rating:
5.0

Customer did not leave a comment.

Nathanael J. 
Rating:
5.0

Customer did not leave a comment.

gabriel J. 
Rating:
3.0

Customer did not leave a comment.

Jessika W. 
Rating:
5.0

None; perfectly pleasant.

Justin B. 
Rating:
4.0

Customer did not leave a comment.

Lance G. 
Rating:
5.0

I was rescheduled to this location because the initial rental was not a success due to the store forgetting about the pick up. Ridiculous but this location was perfect!

Luis R. 
Rating:
5.0

Everything was GREAT

Kydorien B. 
Rating:
5.0

Robbie was super accommodating, professional & friendly! I was able to pickup my truck very early & it was convenient. Robbie even gave me his personal #, just in case I had any issues, outside of regular business hours. The truck was clean & in good shape. This location is bright & cheery as you take in all of the floral beauty! This location ROCKS!

V J. 
Rating:
5.0

Customer did not leave a comment.

katleen W. 
Rating:
4.0

Store hours

Everett G. 
Rating:
5.0

Fantastic service

Robert E. 
Rating:
5.0

The service was excellent, they are very helpful, and work great with the customer.

Edra S. 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
5.0

Customer did not leave a comment.

Chloe L. 
Rating:
5.0

The online check-in and check-out processes took a long time. That was my only complaint. Otherwise, everything else worked out perfectly.

Madison P. 
Rating:
5.0

It's probably time to think about refreshing the fleet, the vehicle I used was pretty beat up and didn't drive very well.

Dennis R. 
Rating:
1.0

The guy reviewing my ID through the app was a complete idiot!! I gave them my driving license but then they wanted my passport but because my passport is British they wouldn't accept it so then I had to include my green card as well. They then had three different versions of my ID But insisted that I give them a friends phone number to confirm who I am!!! I said to the guy how fucking stupid is this how are they supposed to know anything about my IDs they could be anyone

Joe C. 
Rating:
5.0

The U-Haul location was excellent. The employees there were helpful, friendly, kind, understanding and went way out of their way. However, U-Haul‘s website caused a lot of unnecessary stress for me, it wound up wasting the time of the employees, and I paid close to $50 more than what I was quoted online due to some glitches in the website. Even the customer service agent on the phone at U-Haul corporate was incredibly helpful, but U-Haul put their IT issues back on the individual location, and that's not fair. I understand that customers make errors, and I own them when I make them. But if every employee is aware that the website is a problem, that is an IT issue.

ReBecca V. 
Rating:
3.0

Let me know if the location will be closed when I return it

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Shevilla G. 
Rating:
5.0

Customer service was great. Truck was ready upon arrival

Sean G. 
Rating:
4.0

Customer did not leave a comment.

Michaela M. 
Rating:
1.0

Customer did not leave a comment.

Yosef Y. 
Rating:
5.0

Customer did not leave a comment.

Cody O. 
Rating:
3.0

Customer did not leave a comment.

Brent P. 
Rating:
5.0

Great customer service and friendly staff.

Ronnie A. 
Rating:
2.0

Truck had no wiper fluid which was aggravating for 900 miles. didnt seem right for me to have to do that.. then i was charged $25 cleaning fee for no apparent reason.

Terry T. 
Rating:
5.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

harriet H. 
Rating:
5.0

Customer did not leave a comment.

Kayla A. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
5.0

Customer did not leave a comment.

Marion B. 
Rating:
5.0

Customer did not leave a comment.

Doug C. 
Rating:
5.0

Customer did not leave a comment.

Robert U. 
Rating:
4.0

The store was very cute and the gentleman taking the uhaul back was very kind and listened to my complaint.

Denyae O. 
Rating:
5.0

Great service

jacob G. 
Rating:
3.0

Customer did not leave a comment.

Timothy M. 
Rating:
3.0

Please fix your listing for Tradition Car Wash to reflect that this is NOT a 24/7 pick up location. You could've saved six frustrated groups of people some time and not had the poor employees trying to scramble to fix YOUR problem.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Kurt K. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
1.0

Inform clients about fees for cleaning up for furniture pads. Ensure that clients are not charged for the SafeDrive insurance if they state they do not want it.

Emily R. 
Rating:
5.0

Robbie goes above and beyond to make sure you don't have to stress about a Uhaul, just moving. He's a really nice guy.

Marvella C. 
Rating:
5.0

Customer did not leave a comment.

Kino C. 
Rating:
1.0

I waited for 2 hours at the location from 8am to 10am because you had falsely listed that the vehicle could be picked up using the mobile app. When I spoke to the location manager at 10am (when he arrived), he said that the keys were always inside and given out manually after a vehicle check… so I have no idea why you would list the truck available at 8am.

Spencer R. 
Rating:
5.0

This location was the best I've used in months. I typically rent one a week. I wish I could always use this location all the time.

Adam P. 
Rating:
5.0

Tricky trying to make a left turn into the facility. Perhaps arrange for a left turn on the other side of the carwash.

SANDRA W. 
Rating:
5.0

Everyone at this location was great.

Ronnie A. 
Rating:
5.0

The customer service , especially communication and care of vehicle was great . The process was simple and tge rate was fantastic.

Karin R. 
Rating:
4.0

The lady at the desk was very helpful and got us on our way.

Bradley B. 
Rating:
5.0

I love this location. Helped a lot with our late arrival at checkout. Thanks guys

KENNETH G. 
Rating:
5.0

Customer did not leave a comment.

Ruth C. 
Rating:
5.0

Customer did not leave a comment.

cdouglas V. 
Rating:
5.0

Customer did not leave a comment.

Ken S. 
Rating:
5.0

Highly recommend

Fernando B. 
Rating:
1.0

I was over charged for gas when i put it back where it was when i got it

Brittany C. 
Rating:
4.0

All was great

Richard B. 
Rating:
5.0

Everyone there was very accommodating , helpful, and nice, unlike other UHaul Stores where the associates were rude, short tempered and oblivious to customer service.

Martha H. 
Rating:
4.0

I ended up returning the truck online. The man at this location was very busy. He greeted me when I came in.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Stevee S. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
3.0

Better communication. Was told I would be set up on mobile pickup, but did not happen. Caused me to be late and standing outside in the cold for 40 minutes.

Paul Y. 
Rating:
5.0

Customer did not leave a comment.

Jon H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

JIERU Z. 
Rating:
5.0

The receptionist at the front desk was very courteous and informative on my first delivery truck. She made sure I was taken care of

DANIEL S. 
Rating:
5.0

Great customer service

Doris H. 
Rating:
5.0

Customer did not leave a comment.

TIAIRA F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
4.0

Quicker check out. It took almost 30 minutes of my rental to check out. But got good advice from owner on how to do it, as Uhaul.com itself tries to deceive you.

WILLIAM C. 
Rating:
5.0

Cool. Friendly.

Ian F. 
Rating:
3.0

Customer did not leave a comment.

Charles W. 
Rating:
3.0

Hire another associate, so I'm not waiting in line for close to a hour.

ANDREA D. 
Rating:
4.0

Customer did not leave a comment.

Noelle A. 
Rating:
4.0

Customer did not leave a comment.

TAYLOR J. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
4.0

Customer did not leave a comment.

Alicia J. 
Rating:
3.0

Customer did not leave a comment.

Mistie G. 
Rating:
5.0

Customer did not leave a comment.

Amira B. 
Rating:
5.0

This place deserves more than five stars. They're great.

MARY M. 
Rating:
5.0

Customer did not leave a comment.

LUCAS S. 
Rating:
5.0

Hands down one of the best Uhaul locations in metro Atlanta.

RANDALL F. 
Rating:
5.0

Customer did not leave a comment.

gabriel G. 
Rating:
5.0

The customer service at this location was really great. I went a little out of my way to use this location because of other positive reviews and I'm glad I did. The only real downside was not being able to leave my car there while I rented a vehicle from them, but that is apparently u-haul policy so not much they can do there. They helped me check-in in person, and when the van's low tire pressure sensor came on they helped get them aired up asap. Thanks so much for all your help and I will definitely recommend this location to any friends looking for truck rentals.

APRIL B. 
Rating:
5.0

Customer did not leave a comment.

SHANNON Z. 
Rating:
5.0

Very good job. Robbie is a friendly guy, and the U-Haul truck was in great shape... Only downside, it burned a LOT of gas. $45 for 100 miles. That's too much!

FREDERIC B. 
Rating:
5.0

I returned with app. I had a little trouble with the app/electronic return because it wouldn't accept some of my login information after multiple tries. I was able to use the app to return and the process was fine. We returned the truck (swept and with more gas) in better shape than we received it. Hopefully they will not charge for the dirty floormats since I wasn't able to take a photo prior to using the truck.

Edward D. 
Rating:
5.0

Approval wait time.

deaaron Z. 
No reviews have been submitted for this location.

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