Customer Reviews for Treasure Barn
(U-Haul Neighborhood Dealer)

330 reviews

340 McNabb Rd   Marshfield, MO 65706
(Behind Don Vance Ford Dealership)

(417) 943-4060

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(417) 943-4060

340 McNabb Rd
Marshfield, MO 65706
(Behind Don Vance Ford Dealership)

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Very poor customer service. Most equipment was not available. Was informed that equipment rental was not a priority to them.

David J. 
Rating:
5.0

They were very courteous and helpful.

Alan T. 
Rating:
3.0

Customer did not leave a comment.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Bryan N. 
Rating:
5.0

I was pleased with everything. No complaints. Need rent truck again couple days.

James M. 
Rating:
5.0

Was satisfied with the whole rental process. I will definitely use uhaul again.

James M. 
Rating:
5.0

Agent was extremely helpful with acquisition and dropoff. Very knowledgeable and professional.

James B. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
5.0

Dropped off trailer after business hours. Processed when they opened the next morning. Received receipt via email. Could not have been better.

Lee B. 
Rating:
5.0

Treasure Barn was open to handling things in person,but I kept getting emails that seem redundant. No glitches. Every covered

Margaret M. 
Rating:
4.0

Customer did not leave a comment.

Barbara C. 
Rating:
5.0

Customer did not leave a comment.

Charlyn F. 
Rating:
5.0

Only issue was the milage was not correct when picking up the unit ,otherwise 5 stars

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel P. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
4.0

Always check that the truck was swept and clean. Ours wasn't and we had to do it before we could start moving our things into it. Otherwise it was a great experience.

roxanne P. 
Rating:
3.0

Make it easier for online customers to get their rental truck key. I waited about 30 minutes to get mine from the employee as she was assisting a lot of people by herself.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT CHARLES G. 
Rating:
3.0

It was very dark. A strange man was lingering in the parking lot asking for a cigarette. It was super creepy. Security surveillance would be a good idea.

Emily J. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
4.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Very helpful

Bruce B. 
Rating:
5.0

Very helpful

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

JOSHAUA D. 
Rating:
5.0

Customer did not leave a comment.

CHARLYN F. 
Rating:
4.0

Customer did not leave a comment.

Rocky H. 
Rating:
5.0

Customer did not leave a comment.

Dusty M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
1.0

Only drive it 4 miles then returned it due to the truck drove like it was going to break down. They still charged me a rental on it

Tabitha T. 
Rating:
5.0

Everything went as it was planned .

Gary T. 
Rating:
5.0

None

Jay G. 
Rating:
5.0

Great. Quick propt service, very polite,

FERRON M. 
Rating:
3.0

Customer did not leave a comment.

NICHOLAS R. 
Rating:
5.0

Simple process dropping off the trailer. Thanks!

ALAN T. 
Rating:
5.0

Customer did not leave a comment.

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
3.0

Staff needs to be familiar with equipment.

RAYMOND P. 
Rating:
5.0

Customer did not leave a comment.

Carey K. 
Rating:
2.0

The young girl that checked us in was extremely rude and hateful didn't even get the truck I asked for twice. Was our 1st time renting a uhaul and had several questions and she acted like she had so much to be doing besides answering our questions. We will 100% never use this location again. But to add the guy that checked us out was extremely friendly and helpful

Earl W. 
Rating:
5.0

Perfect

Scott L. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

Britney C. 
Rating:
5.0

Customer did not leave a comment.

Hilary N. 
Rating:
4.0

truck needs to be cleaner and equipped with cruise control. Tires were pretty worn.

WILLIAM Y. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW L. 
Rating:
4.0

Customer did not leave a comment.

Isaac C. 
Rating:
5.0

Customer did not leave a comment.

BROOKE B. 
Rating:
5.0

Customer did not leave a comment.

Deborah B. 
Rating:
3.0

Customer did not leave a comment.

Martin L. 
Rating:
1.0

The truck broke down and it took all day to get service team out there. The rental place didn't have another truck to switch out the broken truck. It took all day and I didn't even get to use a truck. Had to rent it for another weekend. Bad experience all the way around on renting the truck.

Meredith G. 
Rating:
3.0

Check in online was not very pleasant. Had to wait to be approved for references. Could not locate the drop off location. Suggest scanning the code like when picking up

Bradley P. 
Rating:
5.0

Ns

Mike C. 
Rating:
3.0

The floor on the inside of our u-haul was covered in black oil. When we brought our furniture in and now we have black spots all over our carpet that won't come out.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS W. 
Rating:
5.0

Customer did not leave a comment.

kurt S. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS W. 
Rating:
4.0

Customer did not leave a comment.

DONALD E. 
Rating:
4.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

6x12 trailers are heavy to lift onto the hitch. There should be a jack similar to auto transport trailers.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
3.0

Customer did not leave a comment.

Evelina T. 
Rating:
5.0

Again, nothing to comment on.

Bryan N. 
Rating:
3.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Store is a flea market, too much clutter but friendly and knowledgeable staff

Robert S. 
Rating:
1.0

Customer did not leave a comment.

DAVIS B. 
Rating:
1.0

They could not help me with any of my mobile pickup. The women was rude to me from the moment I walked in. The guy that ended up helping us said he didn't even work there. The driver door would not shut properly on the first uhaul we received. When we went in, the women just stared at us. The man ended up coming out and saying it was fine. We requested a different uhaul, finally after being there for an entire hour and a half, we were able to leave with our uhaul.

Hanna W. 
Rating:
5.0

Customer did not leave a comment.

Dustin F. 
Rating:
1.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

SUSAN H. 
Rating:
4.0

Customer did not leave a comment.

Evelina T. 
Rating:
5.0

Nothing, everything was perfect

DAVID S. 
Rating:
5.0

Great customer service an A+

Johnny L. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

Thank you.

Stanley W. 
Rating:
5.0

Multiple day discount rate for in town rentals.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Carol H. 
Rating:
5.0

Nice people

GINA L. 
Rating:
5.0

Very sweet and nice.

gina L. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

VERNON O. 
Rating:
3.0

Customer did not leave a comment.

James D. 
Rating:
3.0

Fenders on driver's side of the auto transport were broken, welds coming apart, wouldn't seat properly. Straps were badly frayed and barely long enough, we had two blowouts on the same tire, same axle, passenger side tires hot throughout trip, while driver's side remained cool. We were stranded on the interstate (twice), and customers service the first time was great. The second time was poorly communicated and seemed to be less than concerned for our safety and overly concerned about the subpar equipment they'd allowed on the highway. We were advised not to move by Uhaul, the Sheriff's dpmt. had us move because we were in such an unsafe place. We have had good luck previously and were regular customers. After this experience, never again.

John H. 
Rating:
5.0

Very nice and helpful people there.

BOB M. 
Rating:
5.0

Customer did not leave a comment.

RICKIE S. 
Rating:
5.0

Nothing needed

Cynthia D. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
4.0

Everything was good. Staff helpful

ETHYL W. 
Rating:
4.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

chad B. 
Rating:
5.0

Customer did not leave a comment.

Lori S. 
Rating:
3.0

I was charged for a full day's rent after i returned it. It was only a few hours late. I was also charged the insurance. Wasn't real happy about charging me without even a phone call.

JEFFERY W. 
Rating:
5.0

Everything was great. They had everything we needed. I will rent from them again.

Jeanie M. 
Rating:
1.0

Rates are too high

Kelby S. 
Rating:
4.0

- building not labeled well -window handle broken. I could put down the window however not wind it up. :( -great service!!!!

Cynthia B. 
No reviews have been submitted for this location.

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