Customer Reviews for Treasure Barn
(U-Haul Neighborhood Dealer)

470 reviews

340 McNabb Rd   Marshfield, MO 65706
(Behind Don Vance Ford Dealership)

(417) 943-4060

Office Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(417) 943-4060

340 McNabb Rd
Marshfield, MO 65706
(Behind Don Vance Ford Dealership)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROBERT G 
Rating:
5.0

Customer did not leave a comment.

ROBERT G 
Rating:
3.0

The truck was definitely in need of being serviced.

TONY T 
Rating:
5.0

Customer did not leave a comment.

Andrew W 
Rating:
5.0

Customer did not leave a comment.

Carl R 
Rating:
3.0

The attendants were very helpful and efficient, so I would go back or use the other location in Marshfield. I certainly would not discourage anyone from using the location, but the site was less organized, tighter in space, and not near as clean and inviting as the pickup location.

MICHAEL F 
Rating:
5.0

I don't know of anything .they are nice and handle everything perfectly that's why we keep using them

LARRY D 
Rating:
5.0

Customer did not leave a comment.

LARRY F 
Rating:
5.0

Great location to this area of Missouri. Excellent service! Very friendly!

JEFFREY T 
Rating:
4.0

simple process to drop off and was quickly on my way.

Kevin H 
Rating:
3.0

Customer did not leave a comment.

TREVOR K 
Rating:
5.0

Nothing they do an excellent job

LARRY D 
Rating:
5.0

Customer did not leave a comment.

DUANE L 
Rating:
4.0

Friendly and courteous. Was able to take care of me after the location a block away was unable to honor my reservation because the only person capable of dealing with it was not there.

ROGER E 
Rating:
3.0

I cleaned and swept the truck but was charged a cleaning fee

BRITTANY S 
Rating:
5.0

Customer did not leave a comment.

don b 
Rating:
5.0

Customer did not leave a comment.

Jevon H 
Rating:
5.0

Couldn’t find a way to adjust side mirrors. Dangerous

MICHAEL A 
Rating:
3.0

Customer did not leave a comment.

ALLEN M 
Rating:
5.0

Simple but fast drop off

JOSEPH A 
Rating:
5.0

Excellent

KATHLEEN W 
Rating:
5.0

Customer did not leave a comment.

Dean C 
Rating:
3.0

I had to sweep the cargo area out before we used it. It had dust all over the floor, I guess from the gravel road that is close where it was parked and the lot it was on is a gravel road. I ran a wide floor broom over the floor after we unloaded it. I had to reutrn it after Treasure Barn was closed. I see on my recipt that I was emailed that I was charged $25.00 plus tax on this amount for a "Cleaning Fee". I am disputing this charge as incorrect.

CAREY D 
Rating:
5.0

Customer did not leave a comment.

Leona W 
Rating:
5.0

Nothing he was very kind and helpful.

CATHERINE S 
Rating:
3.0

Customer did not leave a comment.

GARY H 
Rating:
1.0

Lady that received was incredibly rude and put out.

MARK B 
Rating:
5.0

Great service and trailer worked good. The only issue is trailer tongue is heavy during hookup and unhook. Needs a jack.

STEPHEN H 
Rating:
5.0

Delivered with no problems. Convenient and fast. Receipt sent via email very quickly.

Mark H 
Rating:
5.0

Customer did not leave a comment.

Troy W 
Rating:
5.0

Customer did not leave a comment.

Christina V 
Rating:
5.0

Customer did not leave a comment.

Crystal W 
Rating:
5.0

Customer did not leave a comment.

virgil c 
Rating:
1.0

The drop off location was not clean looking at all. Very messy and junk all over. Service was very poor there as well making checking in the uhaul very hard to do

Timothy I 
Rating:
4.0

Scott very professional all AA’s

Patrick D 
Rating:
4.0

The driver’s side mirror couldn’t be adjusted

Theresa N 
Rating:
3.0

Customer did not leave a comment.

tobi s 
Rating:
5.0

Customer did not leave a comment.

Chris C 
Rating:
5.0

Customer did not leave a comment.

Elisha N 
Rating:
5.0

Customer did not leave a comment.

Shannon B 
Rating:
5.0

I very highly recommend this location. Their customer service is outstanding and they were able to help me figure out what size truck I needed, and also helped me find a couple of great guys to pack it. If you're in need of a UHaul, this is the place to go. And they have a neat store.

Heidi J 
Rating:
5.0

Customer did not leave a comment.

Ben W 
Rating:
5.0

Highly recommend downloading the U-Haul app to rent equipment. It was easy, informative, and you can use it for road side assistance if needed.

Johnny C 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
4.0

Customer did not leave a comment.

Nichole S 
Rating:
5.0

Really filled the perpetual of why we rented it

MONICA P 
Rating:
5.0

Customer did not leave a comment.

Sheila G 
Rating:
3.0

Not cleaned.

Ginger T 
Rating:
4.0

Customer did not leave a comment.

Andrew H 
Rating:
5.0

Excellent service!

SUSAN N 
Rating:
5.0

Kathy I believe her name was She was very friendly and helpful Thank you

janetta g 
Rating:
2.0

Have more than just one truck size available, or equipment at closer locations.

Zachary B 
Rating:
5.0

The woman who assisted us was very helpful, patient and kind. She made sure we got the correct rentals and that it was exactly what we wanted and needed.

Brenda S 
Rating:
5.0

Excellent customer service, very welcoming and knowledgeable

Armando W 
Rating:
5.0

Very helpful staff. Will use your service again

Leann P 
Rating:
5.0

Customer did not leave a comment.

Janee J 
Rating:
5.0

Customer did not leave a comment.

Leroy F 
Rating:
5.0

Very friendly customer service

ron f 
Rating:
5.0

Customer did not leave a comment.

Christopher B 
Rating:
4.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

Excellent people

ROY H 
Rating:
3.0

Customer did not leave a comment.

mikaelia d 
Rating:
5.0

Customer did not leave a comment.

Micah B 
Rating:
5.0

There was oil on the floor of the truck that made it incredibly slippery.

LeeAnn W 
Rating:
3.0

We drove an extra 20 mi instead of the 3 mile drop off location for a discount of $25. That was an extra 40 miles for my pickup car and when we got there the $25 was not taken off. I had to call to get it straightened out. That was a waste of my time and a waste of my gasoline.I will never do that again.

MONICA H 
Rating:
3.0

Customer did not leave a comment.

Shannon B 
Rating:
3.0

Customer did not leave a comment.

Michell N 
Rating:
4.0

Customer did not leave a comment.

Bruce S 
Rating:
4.0

Great folks at this store! Always super friendly and helpful. They make the process easy and quick — was there under 5 minutes 👍

Todd H 
Rating:
5.0

Treasure Barn was so good. The check out And check in was a breeze

Bruce B 
Rating:
4.0

Customer did not leave a comment.

JEVON H 
Rating:
5.0

Eric was accommodating; worked with me on a pick-up time and was professional. Eric and Callie Watson both did a good job at pick up answering my questions.

Jaon B 
Rating:
5.0

Customer did not leave a comment.

Serena W 
Rating:
5.0

Customer did not leave a comment.

Pamela D 
Rating:
1.0

Rude customer service, not willing to work with our situation, charged more than originally stated.

Amy R 
Rating:
4.0

Customer did not leave a comment.

Ralph M 
Rating:
5.0

I would love to give some constructive criticism, but it was a great experience and I can’t think of any way to improve it!

Adam M 
Rating:
5.0

I appreciate the gentleman and lady that helped our reservation, pick up and return of the truck. They could not have been better to us!!

Clint E 
Rating:
3.0

Customer did not leave a comment.

Mark W 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

Again, another great experience with a U-haul location in Marshfield MO. Thank you Kathy for your help and humor !

Steve L 
Rating:
3.0

Customer did not leave a comment.

Ralph M 
Rating:
1.0

Truck was dirty when rented to me. Dealer suggested that I clean it before returning to avoid a cleaning fee. Cab floo covered in dried mud. Dirty diaper and empty food and drink in cab. Broken driver side mirror which dealer confirmed they knew about when returned (safety violation). Broken ramp trolley, so I had to lay on my back and guide the trolley in while my 63 year old sister pushed it in. All so I could return the truck. Thank you for a pleasurable rental experience. Just what I have come to expect from Uhaul.

JEFF M 
Rating:
5.0

Customer did not leave a comment.

Dakota B 
Rating:
3.0

Ramp was broken a rod under it you can pull it out but we had to monkey with it to get it to work.it was a pain

Joseph N 
Rating:
5.0

Everything went well.

Joe L 
Rating:
5.0

We were very pleased with the service.

cynthia s 
Rating:
5.0

Great place to rent a uhaul Great customer service

Evan M 
Rating:
5.0

Customer did not leave a comment.

Mike P 
Rating:
4.0

Customer did not leave a comment.

Christine S 
Rating:
5.0

Customer did not leave a comment.

JACK B 
Rating:
5.0

Customer service was amazing

Jeremy h 
Rating:
5.0

Customer did not leave a comment.

Deana C 
Rating:
4.0

The appliance dolly and the blankets that I had ordered weren’t in the truck, so had to go back an hour and a half later to get them.

Robert S 
Rating:
4.0

Customer did not leave a comment.

John N 
Rating:
5.0

Uhaul has been a consistent performer for me. Alway a good experience. Thank you.

JEVON H 
Rating:
5.0

Customer did not leave a comment.

Randy W 
Rating:
5.0

Customer did not leave a comment.

Larry S 
Rating:
4.0

The two metal pieces used to ratchet down the front tires were super old and rusty. I couldn't work them by myself and I should have been able to.

Kathyrn W 
Rating:
5.0

Excellent the way it is.

Larry S 
No reviews have been submitted for this location.
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