Thank you! Had a great experience and trip!
DAVID U
Customer Reviews for Treasure Barn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing I can think of
LARRY DThe truck was definitely in need of being serviced.
TONY TThe attendants were very helpful and efficient, so I would go back or use the other location in Marshfield. I certainly would not discourage anyone from using the location, but the site was less organized, tighter in space, and not near as clean and inviting as the pickup location.
MICHAEL FI don't know of anything .they are nice and handle everything perfectly that's why we keep using them
LARRY DGreat location to this area of Missouri. Excellent service! Very friendly!
JEFFREY Tsimple process to drop off and was quickly on my way.
Kevin HNothing they do an excellent job
LARRY DFriendly and courteous. Was able to take care of me after the location a block away was unable to honor my reservation because the only person capable of dealing with it was not there.
ROGER EI cleaned and swept the truck but was charged a cleaning fee
BRITTANY SCouldn’t find a way to adjust side mirrors. Dangerous
MICHAEL ASimple but fast drop off
JOSEPH AExcellent
KATHLEEN WI had to sweep the cargo area out before we used it. It had dust all over the floor, I guess from the gravel road that is close where it was parked and the lot it was on is a gravel road. I ran a wide floor broom over the floor after we unloaded it. I had to reutrn it after Treasure Barn was closed. I see on my recipt that I was emailed that I was charged $25.00 plus tax on this amount for a "Cleaning Fee". I am disputing this charge as incorrect.
CAREY DNothing he was very kind and helpful.
CATHERINE SLady that received was incredibly rude and put out.
MARK BGreat service and trailer worked good. The only issue is trailer tongue is heavy during hookup and unhook. Needs a jack.
STEPHEN HDelivered with no problems. Convenient and fast. Receipt sent via email very quickly.
Mark HThe drop off location was not clean looking at all. Very messy and junk all over. Service was very poor there as well making checking in the uhaul very hard to do
Timothy IScott very professional all AA’s
Patrick DThe driver’s side mirror couldn’t be adjusted
Theresa NI very highly recommend this location. Their customer service is outstanding and they were able to help me figure out what size truck I needed, and also helped me find a couple of great guys to pack it. If you're in need of a UHaul, this is the place to go. And they have a neat store.
Heidi JHighly recommend downloading the U-Haul app to rent equipment. It was easy, informative, and you can use it for road side assistance if needed.
Johnny CReally filled the perpetual of why we rented it
MONICA PNot cleaned.
Ginger TExcellent service!
SUSAN NKathy I believe her name was She was very friendly and helpful Thank you
janetta gHave more than just one truck size available, or equipment at closer locations.
Zachary BThe woman who assisted us was very helpful, patient and kind. She made sure we got the correct rentals and that it was exactly what we wanted and needed.
Brenda SExcellent customer service, very welcoming and knowledgeable
Armando WVery helpful staff. Will use your service again
Leann PVery friendly customer service
ron fExcellent people
ROY HThere was oil on the floor of the truck that made it incredibly slippery.
LeeAnn WWe drove an extra 20 mi instead of the 3 mile drop off location for a discount of $25. That was an extra 40 miles for my pickup car and when we got there the $25 was not taken off. I had to call to get it straightened out. That was a waste of my time and a waste of my gasoline.I will never do that again.
MONICA HGreat folks at this store! Always super friendly and helpful. They make the process easy and quick — was there under 5 minutes 👍
Todd HTreasure Barn was so good. The check out And check in was a breeze
Bruce BEric was accommodating; worked with me on a pick-up time and was professional. Eric and Callie Watson both did a good job at pick up answering my questions.
Jaon BRude customer service, not willing to work with our situation, charged more than originally stated.
Amy RI would love to give some constructive criticism, but it was a great experience and I can’t think of any way to improve it!
Adam MI appreciate the gentleman and lady that helped our reservation, pick up and return of the truck. They could not have been better to us!!
Clint EAgain, another great experience with a U-haul location in Marshfield MO. Thank you Kathy for your help and humor !
Steve LTruck was dirty when rented to me. Dealer suggested that I clean it before returning to avoid a cleaning fee. Cab floo covered in dried mud. Dirty diaper and empty food and drink in cab. Broken driver side mirror which dealer confirmed they knew about when returned (safety violation). Broken ramp trolley, so I had to lay on my back and guide the trolley in while my 63 year old sister pushed it in. All so I could return the truck. Thank you for a pleasurable rental experience. Just what I have come to expect from Uhaul.
JEFF MRamp was broken a rod under it you can pull it out but we had to monkey with it to get it to work.it was a pain
Joseph NEverything went well.
Joe LWe were very pleased with the service.
cynthia sGreat place to rent a uhaul Great customer service
Evan MCustomer service was amazing
Jeremy hThe appliance dolly and the blankets that I had ordered weren’t in the truck, so had to go back an hour and a half later to get them.
Robert SUhaul has been a consistent performer for me. Alway a good experience. Thank you.
JEVON H