Customer Reviews for Treasure Valley Windshield
(U-Haul Neighborhood Dealer)

436 reviews

1965 NW 9th St   Ontario, OR 97914

(541) 889-4822

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(541) 889-4822

1965 NW 9th St
Ontario, OR 97914

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/27/2022 - 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing at all Dicks a great guy and very plesant.When i needed another truck be helped me do exactly that.

Kenneth M. 
Rating:
5.0

Was fantastic

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

JASON G. 
Rating:
5.0

Customer did not leave a comment.

NASHAT Z. 
Rating:
5.0

Customer did not leave a comment.

ROBBY J N. 
Rating:
5.0

The customer service was top notch!

JASON W. 
Rating:
5.0

Always easy and nice to deal with. Very good service

DENITA S. 
Rating:
5.0

Very helpful

Gary W. 
Rating:
5.0

Continue to provide a reliable equipment!

John B. 
Rating:
5.0

Excellent service by Dick Brotherton!

Rita L. 
Rating:
5.0

Dick did a great job getting us these trucks for us. It's a pleasure renting from him.

Rita L. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY E. 
Rating:
5.0

Good experience. Owner was easy to work with. The 8 x 12 trailer pulled well behind our 1/2 ton pickup.

joann S. 
Rating:
5.0

Customer did not leave a comment.

PAMELA S. 
Rating:
5.0

Great Service!

CORY C. 
Rating:
4.0

We need to travel a distance and was raining the whole time. The unit felt old, there was a minor leak and the lights were not that great for a night travel.

John B. 
Rating:
4.0

Your digital/app requires a lot of steps. When returning at night in the dark it leaves customers very vulnerable being outside distracted in the dark and unfamiliar surroundings. There was also not an easy way in which to correct information. I believe I was charged for much more mileage because I entered an extra 0 at end, but once realized was told I'd have to go through the whole process again. I was unwilling to sta at dark location to solve the problem.

Jacob A. 
Rating:
3.0

Continue doing good service.

RICHELL K. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Jesse W. 
Rating:
3.0

Shocked I didn't get charged more after dropping off because that seems par generally when renting from uhaul or the Ontario location.

SETH U. 
Rating:
5.0

Super helpful with excellent choice and well kept vehicles.

Leland C. 
Rating:
5.0

Customer did not leave a comment.

JAMIE N. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM L. 
Rating:
4.0

Customer did not leave a comment.

LOWELL W. 
Rating:
5.0

The gentleman that runs this business was great to work with. Highly recommend.

Steve H. 
Rating:
5.0

Very satisfied.

Virginia L. 
Rating:
5.0

Make the website easier to get help when needed.

Martin L. 
Rating:
5.0

Customer did not leave a comment.

JOSE P. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA NEWTON F. 
Rating:
5.0

Customer did not leave a comment.

JASON K. 
Rating:
5.0

Nothing needs changed as it is being ran with professionalism and with a friendly attitude.

ANTONIO V. 
Rating:
5.0

Great knowledge of the equipment was able answer my questions, and removed my concerns. Excellent customer service through the entire rental processs....I will continue to definitely recommend Treasure Valley Windhoek for uhaul needs.

RUBEN C. 
Rating:
5.0

Customer did not leave a comment.

EDUARDO M. 
Rating:
5.0

The communications to locate & provide a truck, outstanding The service to pickup & return Superior, I recommend this location & u-haul

LELAND A. 
Rating:
5.0

Customer did not leave a comment.

LYNETTE L. 
Rating:
4.0

The owner of the location informed me that the truck burns some oil and that I should check the oil level after the 2nd fill up and add oil as needed. Well I checked the oil after only driving 15 miles from the Uhaul shop to the location where i needed to load my items onto the truck and found that it was already down a quart. It sure seems to me that the shop should have checked that before giving me the truck. Also after driving about 100 miles the check engine light came on. The truck seemed to drive fine and the Uhaul shop owner said it would probably be ok to keep driving it. I did that and had no problems but a check engine light always makes the driver nervous.

BRIAN REED C. 
Rating:
3.0

Customer did not leave a comment.

BETH N. 
Rating:
5.0

Very nice man came in to help me get a truck helped me with directions to find him my first time getting a tuck he made me feel very comfortable with the process I will go back to him again 😀

MARYDEE W. 
Rating:
4.0

USB ports for phone charging

Sean B. 
Rating:
5.0

Customer did not leave a comment.

TRUDY J. 
Rating:
4.0

Customer did not leave a comment.

MICHELE P. 
Rating:
5.0

Customer did not leave a comment.

Teresa M. 
Rating:
5.0

10 ft trucks with a ramp

James T. 
Rating:
1.0

most fucked up company in America...

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A. 
Rating:
4.0

The ratchets on the car hauler I used were very stiff and were in need of a shot of WD40 or something to loosen them up for easier use.

Larry G. 
Rating:
4.0

Customer did not leave a comment.

Ron K. 
Rating:
5.0

lower your rates

Dana T. 
Rating:
3.0

There were two places in the town we were in to drop off this truck, but they choose the drop off at a town that was farther away, in a not so good neighborhood.

Daphne U. 
Rating:
1.0

It took over an hour to get the truck confusion on what sized truck because of free upgrade. End up get the small truck that I had originally ordered.

Carlee B. 
Rating:
5.0

Customer did not leave a comment.

Leonardo C. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Customer did not leave a comment.

CHRIS N. 
Rating:
5.0

Great service all around. Thank you so much for the help!

Kurtis H. 
Rating:
5.0

Customer did not leave a comment.

THERESA ANN H. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Very friendly business owner, made the rental experience a pleasure.

PATRICIA R. 
Rating:
5.0

Always a perfect experience and equipment is always in great condition. Couldn't ask for more.

Daniel R. 
Rating:
5.0

We we're broken down and with some help from a local recommended Dick's Uhual shop. He was so nice and helpful and made it and easy transition! He even sang happy birthday with me to my boyfriend with me! It was his birthday and we we're broken down and not having a good day. He had the best sense of humor and even said a prayer for us that we make it to our destination safely. Genuinely a great guy and a great place to get a uhual! 100% recommend! Thank you Dick!! -stranded birthday boy (Adam and Stacie)

Adam M. 
Rating:
5.0

Customer did not leave a comment.

Bruno J. 
Rating:
5.0

Customer did not leave a comment.

Philip T. 
Rating:
1.0

This is bullshit that you guys took an extra 80 dollars out of my account yesterday 2 weeks AFTER I returned the truck.

Robert E. 
Rating:
5.0

I was treated very well. He had to go the extra mile to get me a dolly on the date I wanted to leave.

john S. 
Rating:
5.0

Thank you for the professional and speedy service.

DANIEL R. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
3.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

The owner is excellent and very efficient. He was very helpful, and the trailer worked perfectly. I will use his location again,

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

Janice C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Owner had our cargo trailer ready to go for us...process very easy with our smart phone...quickly on the road...thanks!!

Gary L. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Janice C. 
Rating:
5.0

Customer did not leave a comment.

Barbara T. 
Rating:
5.0

Very friendly and far

tina Y. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
4.0

been here a few times and will return Happily

Fred C. 
Rating:
5.0

I guess on the note of improvement I would say he should just keep everything the same and Dick runs a real respectable outfit there. We have been back more than once and if we have any future needs I'm sure I'll be right back there again.

Deane S. 
Rating:
5.0

Very friendly great place

Stuart K. 
Rating:
4.0

Great

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

ron H. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Everything was great! Truck was warmed up when we got to the office.

Rita L. 
Rating:
5.0

Everything was great. Trucks were watmed up when we got to the office.

Rita L. 
Rating:
3.0

Trailer was clean inside but I asked about the air pressure on the tires tell me that would be fine likely I stopped and checked I'll forward low waylo so fill them within an hour or two of them are lost 15 lb so I took him to Boise to the dealership in garden City and you put two new tires on but what a pain what if I hadn't checked their air pressure in them he told me they've been checked and we're in good shape If had not checked them would have been broke down along the road with flat tires

John S. 
Rating:
5.0

Our experience could not have been better.

RICHARD L. 
Rating:
5.0

I would recommend this location but I highly discourage using Daco in Ontario, Oregon

Hyrum H. 
Rating:
5.0

Very nice! Thank you so much!

HEATHER N. 
Rating:
5.0

Dick was a hoot!! We had such fun with him when we returned the truck.

George S. 
Rating:
5.0

Customer did not leave a comment.

Leona T. 
Rating:
5.0

Customer did not leave a comment.

AAron R. 
Rating:
5.0

Customer did not leave a comment.

Katrina H. 
Rating:
5.0

Could not have asked for nicer people.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Mike W. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

MItchel M. 
No reviews have been submitted for this location.

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