Customer did not leave a comment.Richard W.
Customer Reviews for Treweek Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Steve J.
Customer did not leave a comment.doug K.
Customer did not leave a comment.DALE LESTER V.
Customer did not leave a comment.LANCE W.
The local staff and reg sales manager were very gracious and understanding. We would rent from haul again because we were treated like a valued customer at the drop off location.Scott W.
Employee Tamara was extremely rude and unprofessional. When I asked to return a still packaged, unused hitch ball she flatly refused to accept it. I will never do business with Trewick Uhaul again. I heard from employees at your nearby location that she has a history of being aggressively ignorant and rude. Some should address this in house.David B.
Customer did not leave a comment.Rick J.
Customer did not leave a comment.Jason L.
Customer did not leave a comment.Kevin F.
Customer did not leave a comment.Shannon B.
Customer did not leave a comment.Shelliann M.
Check in was SO easy!!!Kim B.
Customer did not leave a comment.JEFFREY G. | Overall Experience
I used the storage for two years while covid restrictions were in place to Care for my mother The staff is extremely helpful over the phone and in person If you book ahead they have a truck waiting even in shortages My recommendation would be a more updated computer/payment system so the staff does not have to struggle with waitingrising s. | Overall Experience
Customer did not leave a comment.Jason P.
Staff is quick, friendly and professionalAlan H.
Customer did not leave a comment.Paul G.
Customer did not leave a comment.DR W.
Customer did not leave a comment.Sondra B.
Customer did not leave a comment.KATHLEEN W.
Customer did not leave a comment.Jill B.
Customer did not leave a comment.Scott R.
Customer did not leave a comment.Tawn B.
Location closed on Saturday was unexpected.JAYSON C.
Customer did not leave a comment.Merlan W.
I don't have any ways that this location could improve, but I do have a comment to make. I arrived fifteen minutes after this location closed, but I ran into the owners. I asked them what I would have to do to drop off the van and dolly I had rented. The owners explained where I could park the van and they explained where I could drop off my keys. Excellent work. Thank you.David R.
Very efficient, helpful and pleasant staff.WILLIAM W.
Could not return vehicle before 5 and could not log in do to the account being connected to a landline. I work for the State giving out my personal number instead of the office number is unprofessional. I am disappointed that I have to give out my personal cell number so I can receive a text to drop off a vehicle.Chad B.
Customer did not leave a comment.Joe T.
I've used this location for years and they've always done a great job.Daniel B.
Customer did not leave a comment.Bryan H.
Customer did not leave a comment.Beatriz N.
Customer did not leave a comment.Earl G.
The UHaul team was efficient and friendly. They got me on the road quickly, and check-in was just as pleasant. Thank you!Ashley K.
Customer did not leave a comment.william S.
Customer did not leave a comment.Kerri K.
Customer did not leave a comment.Yancy W.
Customer did not leave a comment.Dana E.
Very hard to checkout. Wouldn't let me put in the correct mileage. Tried calling uhaul directly and an automated recording said it would be a sixty minute wait. Then called the local uhaul themselves and only vm. When you're moving things are hectic enough, this did not help with my stress I had already from moving.Alana L.
Customer did not leave a comment.Michael M.
Very friendly peopleNICHOLAS S.
Customer did not leave a comment.MICHAEL Z.
Customer did not leave a comment.Brendan H.
Great customer service! I would recommend to all my friends thank you!Jade S. | Overall Experience
Very helpful and friendly staff!Gary W.
The loaders that were recommended-Jake of TSE Inc. I would not recommend. Jake said he had availability on my moving date. They did not show up until 2 1/2 hours late making me late leaving affecting my unloading at the other end. The 2 loaders were very polite once they arrived but we had to start loading the truck due to the time factor. I am pretty sure Jake failed to make arrangements after he said he could. In text messages he kept telling me they should already be there yet they were not. He acted like he had no idea why they were late. Poor customer service!! If anyone asks me I would tell them not to use them at all.Barbara C.
Customer did not leave a comment.Robyn S. | Overall Experience
Customer did not leave a comment.YANCY W.
Customer did not leave a comment.STEPHEN T.
Customer did not leave a comment.Paul B. | Overall Experience
They were very pleasant. From picking up the trailer to returning the trailer went very smooth. The equipment was in good working order and clean.ROY D.
Great staff. Facilities were always cleanWayne C. | Overall Experience
Everything was excellent, especially the employees.Stephen W.
The app sucks and would not work. Everything else went very smoothly. I do wish pickup wouldn't be faster. Took a long time to verifyAndrew M.
Customer did not leave a comment.RANDALL D.
Didn't give us the dolly. Truck wasn't full of gas as listed. Took over an hr and multiple calls later to get the damn truck. Returning it was a pain in the ass as well. Not the locations fault but U-Haul and your 24/7 sharing app issues.Jeanmarc B.
Just do what you doGREGORY B.
Customer did not leave a comment.BERNICE B.
Super nice ladies to work with . ThanksJob Site S.
Customer did not leave a comment.RICHARD W.
Customer did not leave a comment.PAUL W.
Very knowledgeable and helpful people both in person and on the phoneJeffrey W.
Overcharged for fuel and cleaning. The unit was used to drive from glasgow mt to kalispell mt. Nothing was hauled so there was absolutely no reason for a cleaning charge. The fuel was at the same mark when returned as it was when rented. Had the van for less than 12 hours and costed 500$...350 miles..over 1$ per mile is outrageous.Jacob B.
Customer did not leave a comment.JOSHUA G.
Customer did not leave a comment.DIANNE HALVORSON L.
Customer did not leave a comment.JAKE THOMAS P.
These guys are nice, efficient, and much less busy than the Evergreen site. Go here!STEPHANIE R.
I've purchased supplies, rented equipment, and rented this storage unit for 4 and a half years. I highly recommend Treweek. Always satisfied. They're my "go to."RICHARD E. | Overall Experience
Customer did not leave a comment.Terence T.
Customer did not leave a comment.THOMAS M.
None, staff was friendly and knowledgeable.TRAVIS B.
Customer did not leave a comment.TENA MARIE C.
Great staff. Friendly. Efficient.WILLIAM W.
The ladies at Treweek are simply the best. They helped me work through difficult last minute changes with professionalism and smiles. Really keepers. Felt like dealing with family.JOHN S.
Customer did not leave a comment.Graeme L.
Customer did not leave a comment.CAMIE A.
Locator doesnt work at this drop off. I was charged $35 for cleaning, but returned it clean.Britney W.
The staff was very helpful and accommodating whenever I was in.Leiana T. | Overall Experience
Customer did not leave a comment.ROBERT B.
Customer did not leave a comment.MARGARET K.
Customer did not leave a comment.ROGER ALAN H.
Truck is piece of crap. We have a one way long haul coming up. I sure hope that is bettetSteve A.
Customer did not leave a comment.KEITH L.
Customer did not leave a comment.MICHAEL T.
Was great.robert S.
Customer did not leave a comment.GEORGE K.
Customer did not leave a comment.RONALD C.
fast and convenient, good equipment with no issuesSteve G.
very nice folks. Very clean and professional business.Heidi L.
Customer did not leave a comment.REBECCA S.
Customer did not leave a comment.Nolan O.
Customer did not leave a comment.ROBERT B.
Their computer system was having problems.Annika Faith W.
Tammie was Very professional and she goes the extra miles in every detail. Get her more trucks to keep her business thriving.Charles R.
U-Haul corporate decided I should pick up the equipment I reserved from a different location without consulting ME. I don't care how many trailers like the one I wanted were at another location. I only wanted ONE. It was 8 miles fuirther than Treweek. I found this out when I went to pickup the trailer at Treweek. I rented from Treweek anyway inspite of your corporated interference. I am the customer and I believe that I am always right. Isn't that how it is supposed to work. The equipment and the people I dealt with personally were great with the exception of your corporate interference with my rental.CRAIG M.
Customer did not leave a comment.MICHAEL W.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.Nick F. | Overall Experience
The person helping us was very friendly and quickly checked in the trailer.KELLY J F.
Customer did not leave a comment.THOMAS M.
Very helpful in helping unload cartrailer.del S.
Customer did not leave a comment.Anthony F.
Fun and very professional gals who made me smile the morning I picked up my truck. So it made my otherwise stressful morning wonderful. Really a huge refreshing surprise when people are good at their jobs and happy too. Thank you!!PATRICIA L.
Customer did not leave a comment.Henry L.
Customer did not leave a comment.Marcy M. | Overall Experience
Customer did not leave a comment.MARK W.
Did after hours drop off but they sent me my close out invoice immediately the next dayGarth T.
Customer did not leave a comment.RONALD K. | Overall Experience
Customer did not leave a comment.Stephen W.
I have used treweek for many years on and off between storage and uhual. The units are well maintained. I love that they take care of the ground so there's never any pot holes. The units are kept dry. They provide multiple ways to easily pay your bill. The staff there are amazing. If I ever have a need for uhaul or storage again in kalispell I will definitely go through them. I highly recommend them.Theresa B. | Overall Experience
Very pleased with our storage unit rentals and will use again in the future if need storage!Adrian C. | Overall Experience
We have rented Uhaul trucks and trailers a few times from this location and will do again! Thank you!Adrian C.
Customer did not leave a comment.Melissa E. | Overall Experience
Customer did not leave a comment.lanee e. | Overall Experience
Great timesALXENDRA M. | Overall Experience
Thank you!KELLY U. | Overall Experience
Jennifer was extremely helpful and knowledgeable. She helped me decide on the right sized unit for my needs. I will definitely continue coming back because of her. Thank you!!Privacy R. | First Impressions