Customer Reviews for Treweek Mini Storage Inc
(U-Haul Neighborhood Dealer)

749 reviews

3220 US Hwy 93 S   Kalispell, MT 59901
(S of Town)

(406) 755-0810

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(406) 755-0810

3220 US Hwy 93 S
Kalispell, MT 59901
(S of Town)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

fast and convenient, good equipment with no issues

Steve G. 
Rating:
5.0

very nice folks. Very clean and professional business.

Heidi L. 
Rating:
5.0

Customer did not leave a comment.

REBECCA S. 
Rating:
5.0

Customer did not leave a comment.

Nolan O. 
Rating:
3.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Their computer system was having problems.

Annika Faith W. 
Rating:
5.0

Tammie was Very professional and she goes the extra miles in every detail. Get her more trucks to keep her business thriving.

Charles R. 
Rating:
5.0

U-Haul corporate decided I should pick up the equipment I reserved from a different location without consulting ME. I don't care how many trailers like the one I wanted were at another location. I only wanted ONE. It was 8 miles fuirther than Treweek. I found this out when I went to pickup the trailer at Treweek. I rented from Treweek anyway inspite of your corporated interference. I am the customer and I believe that I am always right. Isn't that how it is supposed to work. The equipment and the people I dealt with personally were great with the exception of your corporate interference with my rental.

CRAIG M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
4.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Nick F.  |  Overall Experience 
Rating:
4.0

The person helping us was very friendly and quickly checked in the trailer.

KELLY J F. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Very helpful in helping unload cartrailer.

del S. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
5.0

Fun and very professional gals who made me smile the morning I picked up my truck. So it made my otherwise stressful morning wonderful. Really a huge refreshing surprise when people are good at their jobs and happy too. Thank you!!

PATRICIA L. 
Rating:
4.0

Customer did not leave a comment.

Henry L. 
Rating:
5.0

Customer did not leave a comment.

Marcy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Did after hours drop off but they sent me my close out invoice immediately the next day

Garth T. 
Rating:
5.0

Customer did not leave a comment.

RONALD K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

I have used treweek for many years on and off between storage and uhual. The units are well maintained. I love that they take care of the ground so there's never any pot holes. The units are kept dry. They provide multiple ways to easily pay your bill. The staff there are amazing. If I ever have a need for uhaul or storage again in kalispell I will definitely go through them. I highly recommend them.

Theresa B.  |  Overall Experience 
Rating:
5.0

Very pleased with our storage unit rentals and will use again in the future if need storage!

Adrian C.  |  Overall Experience 
Rating:
5.0

We have rented Uhaul trucks and trailers a few times from this location and will do again! Thank you!

Adrian C. 
Rating:
5.0

Customer did not leave a comment.

Melissa E.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
4.0

Customer did not leave a comment.

JANICE M. 
Rating:
4.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Nancy D. 
Rating:
5.0

Customer did not leave a comment.

TARA D. 
Rating:
5.0

Customer did not leave a comment.

lanee e.  |  Overall Experience 
Rating:
5.0

Very Friendly and Helpful People

Mark M. 
Rating:
5.0

Customer did not leave a comment.

KIRTLYE L. 
Rating:
5.0

Great service! Friendly and efficient. My new goto place for rentals. Bruce

Bruce W. 
Rating:
4.0

Customer did not leave a comment.

Sonya J. 
Rating:
5.0

Nice experience. Helpful and friendly service. I've used them 3 times and always good. Thanks!

Herman O. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Everything worked like a charm. Pleasant experience. I can't say that for some of the other U-Haul stores I've been to.

CHRISTOPHER C. 
Rating:
5.0

Dropped of at night and the process was very easy and accessible.

ARTHUR W. 
Rating:
5.0

Customer did not leave a comment.

Micah R. 
Rating:
5.0

Maggie and everyone in Kali is AWESOME too !!! They hooked me up with a space, took care of my drop off, just PERFECT. WILL USE AGAIN.

Thomas B. 
Rating:
5.0

Nothing. Woman was professional and explained everything I needed to know about the trailer.

Robert S. 
Rating:
5.0

I rented a 5X8 enclosed trailer. We didn't have a lot of weight in it so it bounced a lot. The staff was great and they did everything for me. I really appreciated it as I am recouping from open heart surgery.

Robert B. 
Rating:
2.0

I had a broken down vehicle and went to rent a dolly. your system said that a 1999 F350 extended cab four-wheel-drive could not haul my vehicle. Then your system said that I could not haul a four-wheel-drive on a dolly. I changed my vehicle description and put it down as a 2 wheel drive in order to get home. I am a 68-year-old veteran who has started their career in road construction at 18 and has dealt with numerous vehicle towing situations. Naturally my travels were successful. The transaction took over an hour.

DAVID J. 
Rating:
5.0

Maggie and Tammy are great to work with

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Kelly P. 
Rating:
2.0

I rated this low due to store said it would be open and was not open even after there opening hours Saturday the 3rd of Oct 2020. Then they charged me a 10 dollar cleaning fee and I had that trailer percent! I even toke pictures. That 10 dollars is a money grab due to me not being there.

GRANT M. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER O. 
Rating:
5.0

Customer did not leave a comment.

shane S. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
4.0

The location wasn't showing as having inventory on the website, but we were closer so we called directly to ensure we could pick up there. They were very helpful, even though 'national' didn't have the website updated for their inventory.

Ann Y. 
Rating:
5.0

Customer did not leave a comment.

volodAR K. 
Rating:
4.0

Staff was very helpful and friendly. Very much appreciated.

Dian G. 
Rating:
5.0

The truck was very clean; however, we didn't inspect the pull-out ramp at the time of the rental. When we first pulled it out to load our storage items it was covered with glass shards. Someone renting the truck before us obviously didn't clean the ramp, nor was it detected at the rental location. We cleaned the ramp before returning the truck in Porter Ranch, California.

JOHN H. 
Rating:
4.0

The online check-in I found to be very tedious and difficult; if it weren't for Tammy being at the Uhaul depot on the Saturday I arrived to pick up the truck; I would have never been able to access what I reserved. She was very kind and went out of her way to open up the office and help me check-out the truck and the equipment for me. Thank you so much Tammy for your help! The online/mobile check-in & check-out process was not easy at all and I found it to be very difficult to access.

Karen T. 
Rating:
5.0

Both women that help me with amazing perfect service with a smile

Billie B. 
Rating:
3.0

They were okay. Told them that google maps had there location in the wrong spot. She questioned what I put in for address, I said entered name on google came up and tapped directions, and I was brought 10 miles out of my way!

BRENDA C. 
Rating:
5.0

No suggestions. People very nice, efficient and helpful. No issues at all.

Herman O. 
Rating:
5.0

Nothing the service and employees were great and prompt!

TIMOTHY A. 
Rating:
4.0

Need more staff. Friendly but too few.

anthony B. 
Rating:
5.0

Customer did not leave a comment.

Jeff H. 
Rating:
5.0

Very friendly people working hard to take care of my rental needs

tom R. 
Rating:
5.0

The employee who met me in the yard and hooked up the car hauler to my truck was outstanding, she explained everything to me in the order it needed to be done. A great asset to this location and to uhaul

George R. 
Rating:
1.0

We were ripped off for 125 extra miles and had no one to complain to about it..

Steve F. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
4.0

Allow drop offs at alternative locations. This one was 18 miles away. there were other auxiliary Uhaul locations nearer than this one.

DOUGLAS S. 
Rating:
3.0

Customer did not leave a comment.

Carrie S. 
Rating:
5.0

Treweek was very helpful for the check-in. They also remarked multiple times that the truck had something very wrong with the noise of the engine and made those notes in the check-in.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

BRENDA M. 
Rating:
5.0

The two women that helped me were very nice and punctual. I have never rented uhaul before, but i will from now on. Truck was dependable and easy to operate.

Dustin W. 
Rating:
5.0

it was great thanks

Mark P. 
Rating:
5.0

Very helpful employees. They responded to my information about the holes in the roof. They took the information and found the holes in the upper seam of the truck. I would use both locations again if needed.

Jack A. 
Rating:
5.0

The U-Haul online registration system does not seem to save clients information. I rent a lot and it would be much easier if my profile was saved by U-Haul for future rentals

Joseph T. 
Rating:
5.0

The two ladies that handled my reservation were super nice and really cared about my experience! Very happy!

Mitch B. 
Rating:
5.0

Nothing I can rhink of...

Dorothy H. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

A plus customer service, very friendly and efficient!

Carissa R. 
Rating:
5.0

Customer did not leave a comment.

Brendan H. 
Rating:
5.0

I think you're doing a great job of what you're doing now Excellent service.

bonnie M. 
Rating:
5.0

Customer did not leave a comment.

Gregg L. 
Rating:
5.0

Both lady's working were great. Google maps has the pin for this location incorrect. If U-Haul can assist Treweek with this correction that would be great.

Mark C. 
Rating:
4.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

alan R. 
Rating:
5.0

Customer did not leave a comment.

alan R. 
Rating:
5.0

My confirmation email showed that I had the trailer for 5 days. The computer showed 4 days so I was being told that I had to pay a $20 late fee and that there was nothing I could do about it. After several minutes the manager was able to clear it. Not a great way to end a pleasant experience.

John L. 
Rating:
2.0

The lock box for the truck didn't open I had to take a smaller truck than I ordered even though there was two 26 footers there. The second 26 was slammed in the middle unable to access even though I could access the keys for that one. I used a 20 foot truck that required 2 extra trips. I was charged for a 26 foot truck and a Appliance dolly that didn't exist...

Alvin M. 
Rating:
1.0

Your management has no customer service. They just talk over you and don't want to here about the dealer complaint. Sean and Terry have no business talking to customers let alone dealing with company complaints. Poor showing for U-Haul in the flathead valley ??

Daimon H. 
Rating:
5.0

Customer did not leave a comment.

Sue L. 
Rating:
5.0

Just keep the ease of handling easier. You did a freat job and I appreciate it.

SUZANNE H. 
Rating:
3.0

I belive thete is sometging seriously wrong with the odometer. The rate is twice what it should have been with a $700 bill for milage and .89 per mile even during the week. This is avery small town and it's impossible to drive such a big rig for 700 some odd miles. Further, I kept asking for a 10 ft. truck and they kept saying they didn't have one. I thought they could have had another office send one over, but I didn't learn until I returned the truck that Uhaul never does that unless there is a reservation.

Kathleen R. 
Rating:
5.0

Customer did not leave a comment.

Lynn W. 
Rating:
5.0

Customer did not leave a comment.

Briant P. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
4.0

Customer did not leave a comment.

Douglas E. 
Rating:
5.0

Customer did not leave a comment.

Briant P. 
Rating:
5.0

Staff were excellent; big help.

JOE T. 
Rating:
3.0

I was not on this end

Alvern W. 
Rating:
5.0

Customer did not leave a comment.

LYNN B. 
Rating:
3.0

Customer did not leave a comment.

Jeff E. 
Rating:
5.0

Unit was cleaned the staff was vary nice. The truck was clean but it had a bunch of body damage so the wind noise in the cab was bad. I know that the trucks are always on the move but I think the door could have been fixed a little bit better.

James H. 
Rating:
5.0

Customer did not leave a comment.

Justin S. 
Rating:
5.0

It was great having a place to store my furniture until I could get my own. It was really great. Thank you so much.

Carol E. 
Rating:
3.0

Customer did not leave a comment.

Ron B. 
Rating:
4.0

Customer did not leave a comment.

Kevin S. 
Rating:
4.0

I am satisfied with the transaction process used in renting this trailer. Trailer was quite adequate in accomplishing my needs. Personnel were very nice. Thanks. Jim

Harold C. 
No reviews have been submitted for this location.

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