Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to work with!!!! Fast renting the equipment!!!!
mark H
Rating:
5.0
The staffs were friendly and provided excellent customer service, would recommend.
Abderahim S
Rating:
1.0
Truck smelled like smoke and was dirty with trash behind the driver side seat. Lot is extremely cramped and full of holes, making it difficult to load a car onto an auto transport. Truck was not ready to go with dollies and supplies at scheduled time.
Reed M
Rating:
5.0
Great customer service
felicia h
Rating:
1.0
Customer did not leave a comment.
BINH V
Rating:
5.0
Customer did not leave a comment.
GREGORY W
Rating:
5.0
Customer did not leave a comment.
robert e
Rating:
5.0
Customer did not leave a comment.
Kenneth T
Rating:
5.0
Customer did not leave a comment.
ADRINE S
Rating:
5.0
Customer did not leave a comment.
GERALD C
Rating:
5.0
Customer did not leave a comment.
CAROLYN R
Rating:
5.0
Customer did not leave a comment.
Leo K
Rating:
4.0
Customer did not leave a comment.
GEORGE S
Rating:
5.0
No need for improvement.
harold t
Rating:
5.0
N/A
LAVINSKI W
Rating:
5.0
I rated it was clean but the floor was dirty. Needed blankets to keep furniture clean!
ORLANDO D
Rating:
3.0
Customer did not leave a comment.
David K
Rating:
5.0
Customer did not leave a comment.
Leo K
Rating:
5.0
Customer did not leave a comment.
Dawn H
Rating:
4.0
Dropped truck off after business hours. No personal present. Used the drop box. No problem.
CECIL H
Rating:
4.0
The lady, I think her name was Tracey, was very rude. Other than that, the experience was good.
Tamara S
Rating:
5.0
Great and helpful employees and great equipment!
Dewayne G
Rating:
5.0
Very friendly and helpful employees and equipment was well maintained
Dewayne G
Rating:
2.0
I was transferred to this site. They were not open during the time that I reserved, so I was told I would have to load the trailer myself. Not only did it look like someone went mudding with the trailer, but it was wedged against the wall, so there was no way to lift it. I had to go get help, then hook a tow strap to the trailer, pull it away from the wall, scotch the wheels, then lift it up on my hitch. The seemed nice enough on the phone, but not very customer focused.
Christopher E
Rating:
5.0
Customer did not leave a comment.
ERIC D
Rating:
5.0
Customer did not leave a comment.
Randy K
Rating:
3.0
hours are no way reflective on a person whom has to move and rent equipment.
REGINA O
Rating:
5.0
Customer did not leave a comment.
JASON S
Rating:
5.0
Everything was great.
Zel O
Rating:
5.0
Excellent service everytime
Dawn H
Rating:
5.0
Customer did not leave a comment.
ALICE E
Rating:
5.0
Awesome location and customer service
Dawn H
Rating:
5.0
Customer service was great, no improvements needed, Thanks for the top quality equipment.
EDDIE H
Rating:
5.0
Ms. Kristy is the best. Thank you for all you help and making the process easy for my son and I.
Jashun G
Rating:
5.0
Customer did not leave a comment.
Jack P
Rating:
5.0
Awesome
MICHAEL P
Rating:
5.0
Customer did not leave a comment.
Keith F
Rating:
5.0
Quick service and made the process easy.
Marvin S
Rating:
5.0
Nothing
Everything was great.
Carolyn L
Rating:
5.0
Customer did not leave a comment.
Josie Q
Rating:
5.0
Great customer service, she was the best.
L T
Rating:
5.0
Nothing,
Gloria W
Rating:
5.0
Everything was good
Adam M
Rating:
4.0
Customer did not leave a comment.
ROBERT N
Rating:
4.0
Customer did not leave a comment.
ASHISH P
Rating:
3.0
The only issue I had was trying to do the rental registration on the app. It was very confusing and acted broken part of the way through.
Sheila A
Rating:
5.0
Customer did not leave a comment.
Charles K
Rating:
5.0
Good job
ALAN D
Rating:
5.0
Customer did not leave a comment.
Tammy B
Rating:
5.0
Customer did not leave a comment.
donna g
Rating:
5.0
Customer did not leave a comment.
ANDREW L
Rating:
5.0
Truck was clean but had a exhaust leak
Kenneth T
Rating:
5.0
Easy process friendly staff
Timothy H
Rating:
5.0
N/A
Eric D
Rating:
5.0
N/a
Robert H
Rating:
5.0
Customer did not leave a comment.
David W
Rating:
3.0
Customer did not leave a comment.
Jack D
Rating:
5.0
Great service
SAMMIE R
Rating:
3.0
Take photos of the truck before you leave
Mary T
Rating:
3.0
Customer did not leave a comment.
Corianne F
Rating:
5.0
Customer did not leave a comment.
Hedy P
Rating:
5.0
Nice workers there
erisa w
Rating:
5.0
N/A
DARRELL W
Rating:
3.0
The UHaul Reservation system needs an upgrade & customer friendly representatives
SHEILA E
Rating:
4.0
Customer did not leave a comment.
Laura S
Rating:
5.0
Customer did not leave a comment.
VICTOR B
Rating:
5.0
All around great experience, information was explained perfectly employees were patient and kind, moving is always a stressful thing and they took alot of the stress away!!
amy p
Rating:
4.0
Customer did not leave a comment.
Steve S
Rating:
4.0
Customer did not leave a comment.
George W
Rating:
3.0
Customer did not leave a comment.
Donnesha S
Rating:
5.0
Customer did not leave a comment.
Justin R
Rating:
5.0
Customer did not leave a comment.
DALE J
Rating:
5.0
always great customer service. You should give them more equipment
Robert H
Rating:
5.0
Customer did not leave a comment.
catrina b
Rating:
3.0
Customer did not leave a comment.
Alex C
Rating:
5.0
Nothing
Bobbie P
Rating:
5.0
Well handled by the merchant. Represented uhaul very well.
MARK B
Rating:
5.0
Customer did not leave a comment.
david h
Rating:
5.0
Customer did not leave a comment.
Bindley W
Rating:
5.0
Easy drop-off process with courteous and professional staff!
JOHN P
Rating:
5.0
It was nice
ALAN D
Rating:
4.0
Customer did not leave a comment.
John T
Rating:
5.0
Can’t think of anything new..
George R
Rating:
5.0
Perfect, no improvement necessary.
John M
Rating:
5.0
Nothing
linda s
Rating:
5.0
Customer did not leave a comment.
William T
Rating:
5.0
Customer did not leave a comment.
VICTOR B
Rating:
5.0
Excellent service
TINA W
Rating:
3.0
Customer did not leave a comment.
Terrai L
Rating:
5.0
Customer did not leave a comment.
Douglas M
Rating:
5.0
Customer did not leave a comment.
Dave S
Rating:
5.0
The staff has elite hospitality!! Would recommend to anyone.. Thank you ladies:)
Shundra A
Rating:
5.0
Customer did not leave a comment.
lawanda e
Rating:
5.0
Customer did not leave a comment.
Ryan G
Rating:
3.0
Customer did not leave a comment.
Kenneth S
Rating:
5.0
Great service 👏
Shelton R
Rating:
3.0
Request for furniture dolly was not provided as request, in which i was charged. This item was very important for my move.
Suggest when picking up uhaul on weekend when close, maybe two employees should verify that all of the customer requests is located in the truck,
