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David Weinell
Customer Reviews for Tri State Tire Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
SAMMIE RAINEYTake photos of the truck before you leave
Mary ThigpenNice workers there
erisa waateN/A
DARRELL WilliamsThe UHaul Reservation system needs an upgrade & customer friendly representatives
SHEILA ERVESAll around great experience, information was explained perfectly employees were patient and kind, moving is always a stressful thing and they took alot of the stress away!!
amy purvisalways great customer service. You should give them more equipment
Robert HeadsNothing
Bobbie ParkerWell handled by the merchant. Represented uhaul very well.
MARK BUYSEasy drop-off process with courteous and professional staff!
JOHN PEEPLESIt was nice
ALAN DOYLECan’t think of anything new..
George RicePerfect, no improvement necessary.
John MossNothing
linda sweezerExcellent service
TINA WAREThe staff has elite hospitality!! Would recommend to anyone.. Thank you ladies:)
Shundra AndersonGreat service 👏
Shelton RanerRequest for furniture dolly was not provided as request, in which i was charged. This item was very important for my move. Suggest when picking up uhaul on weekend when close, maybe two employees should verify that all of the customer requests is located in the truck,
Renita JacksonGreat customer service
Jennifer HartleyWhy do they have to use their phone to handle the reservation?
Ashley ShugartDrop off only took 5mins. Very friendly staff and felt safe
Rogers QueenI m supposed to pick my U-Haul from this location on Saturday morning 10 little to I know place is closed because they don’t work on weekends My truck was outside in parking lot so I have to call U-Haul to get my vehicle after all the process finished they give me one alphabetical code that I have to enter on key box to get my vehicle key but that box has only Numeric code only no Alphabetical so I went around the truck to see if they left keys somewhere near to truck surprise to me they left the keys inside the truck where you put your stuff and they didn’t even told us about keys gonna be inside the truck after wasting 1 hour I was to get my vehicle
Rupeshkumar Pateltruck windshield was dirty inside and out.
david robinsonGreat and friendly service.
John dyeThe office personnel was very helpful, courteous, professional! I was treated very well.
ELIZABETH MORINThis location was informative and helpful
van lovelessOutstanding Customer Service
BELINDA PARKERGood folks!
Michael StewartThe place I come was really good and nice
PATRICIA ANDERSONCheck the vehicle., the oil light came on through the whole trip. The right truck headlight was out, I am glad I had daylight driving.
BETTY COLEMANEverything was fine. Check out and in was fine
CHARLES DAVISGreat service and nice people!!
Vickie BennettN/A
Eric L. Darden Sr.Best Uhaul experience I’ve ever had! Kind, courteous, and accommodating and it was highly appreciated. Moving is hard, and anything that keeps stress at bay is a good thing! Thanks to Tri-State for their help.
Louis WarnerThis is our preferred location to rent.
Leo TurnipseedThis location was great, I was in and in less then 4 minutes.
Walter GoodwinGreat customer service and equipment always in good condition
Leo TurnipseedThey didn’t hitch the trailer correctly for the vehicle which almost cause me to lose my car along the way to my destination.
PEDRO LUGODisplay instructions for mobile pick up near drop box
Lore GreenThe young lady at Vicksburg, MS was very considered and kind. I believe her name is Tracy.
PEGGIECARROL DRAIN-see about enabling cruise control in the vehicle
SanQuan PortisThe website said that the location was open on Saturday when it was not. The lady on the phone had me in hold for about an hour.
RANDALL FORTHMAYERThey told me that all large trucks were rented out however when I returned a tiny truck that they gave me, all larger trucks were still there on the parking lot, next morning and all weekend they were still there, UHAUL mislead me by lying that they did not have larger trucks available. I am very dissatisfied with my experience with UHAUL.
elena kabanovaGreat service!!!
bobie dixonGreat service!!!
ann dixon