The lady, I think her name was Tracey, was very rude. Other than that, the experience was good.
Tamara S
Customer Reviews for Tri State Tire Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great and helpful employees and great equipment!
Dewayne GVery friendly and helpful employees and equipment was well maintained
Dewayne GI was transferred to this site. They were not open during the time that I reserved, so I was told I would have to load the trailer myself. Not only did it look like someone went mudding with the trailer, but it was wedged against the wall, so there was no way to lift it. I had to go get help, then hook a tow strap to the trailer, pull it away from the wall, scotch the wheels, then lift it up on my hitch. The seemed nice enough on the phone, but not very customer focused.
Christopher Ehours are no way reflective on a person whom has to move and rent equipment.
REGINA OEverything was great.
Zel OExcellent service everytime
Dawn HAwesome location and customer service
Dawn HCustomer service was great, no improvements needed, Thanks for the top quality equipment.
EDDIE HMs. Kristy is the best. Thank you for all you help and making the process easy for my son and I.
Jashun GAwesome
MICHAEL PQuick service and made the process easy.
Marvin SNothing Everything was great.
Carolyn LGreat customer service, she was the best.
L TNothing,
Gloria WEverything was good
Adam MThe only issue I had was trying to do the rental registration on the app. It was very confusing and acted broken part of the way through.
Sheila AGood job
ALAN DTruck was clean but had a exhaust leak
Kenneth TEasy process friendly staff
Timothy HN/A
Eric DN/a
Robert HGreat service
SAMMIE RTake photos of the truck before you leave
Mary TNice workers there
erisa wN/A
DARRELL WThe UHaul Reservation system needs an upgrade & customer friendly representatives
SHEILA EAll around great experience, information was explained perfectly employees were patient and kind, moving is always a stressful thing and they took alot of the stress away!!
amy palways great customer service. You should give them more equipment
Robert HNothing
Bobbie PWell handled by the merchant. Represented uhaul very well.
MARK BEasy drop-off process with courteous and professional staff!
JOHN PIt was nice
ALAN DCan’t think of anything new..
George RPerfect, no improvement necessary.
John MNothing
linda sExcellent service
TINA WThe staff has elite hospitality!! Would recommend to anyone.. Thank you ladies:)
Shundra AGreat service 👏
Shelton RRequest for furniture dolly was not provided as request, in which i was charged. This item was very important for my move. Suggest when picking up uhaul on weekend when close, maybe two employees should verify that all of the customer requests is located in the truck,
Renita JGreat customer service
Jennifer HWhy do they have to use their phone to handle the reservation?
Ashley SDrop off only took 5mins. Very friendly staff and felt safe
Rogers QI m supposed to pick my U-Haul from this location on Saturday morning 10 little to I know place is closed because they don’t work on weekends My truck was outside in parking lot so I have to call U-Haul to get my vehicle after all the process finished they give me one alphabetical code that I have to enter on key box to get my vehicle key but that box has only Numeric code only no Alphabetical so I went around the truck to see if they left keys somewhere near to truck surprise to me they left the keys inside the truck where you put your stuff and they didn’t even told us about keys gonna be inside the truck after wasting 1 hour I was to get my vehicle
Rupeshkumar Ptruck windshield was dirty inside and out.
david rGreat and friendly service.
John dThe office personnel was very helpful, courteous, professional! I was treated very well.
ELIZABETH MThis location was informative and helpful
van lOutstanding Customer Service
BELINDA PGood folks!
Michael SThe place I come was really good and nice
PATRICIA A