Why do they have to use their phone to handle the reservation?
Ashley S.
Customer Reviews for Tri State Tire Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop off only took 5mins. Very friendly staff and felt safe
Rogers Q.I m supposed to pick my U-Haul from this location on Saturday morning 10 little to I know place is closed because they don't work on weekends My truck was outside in parking lot so I have to call U-Haul to get my vehicle after all the process finished they give me one alphabetical code that I have to enter on key box to get my vehicle key but that box has only Numeric code only no Alphabetical so I went around the truck to see if they left keys somewhere near to truck surprise to me they left the keys inside the truck where you put your stuff and they didn't even told us about keys gonna be inside the truck after wasting 1 hour I was to get my vehicle
Rupeshkumar P.truck windshield was dirty inside and out.
david R.Great and friendly service.
John D.The office personnel was very helpful, courteous, professional! I was treated very well.
ELIZABETH M.This location was informative and helpful
van L.Outstanding Customer Service
BELINDA P.Good folks!
Michael S.The place I come was really good and nice
PATRICIA A.Check the vehicle., the oil light came on through the whole trip. The right truck headlight was out, I am glad I had daylight driving.
BETTY C.Everything was fine. Check out and in was fine
CHARLES D.Great service and nice people!!
Vickie B.N/A
Eric L. D.Best Uhaul experience I've ever had! Kind, courteous, and accommodating and it was highly appreciated. Moving is hard, and anything that keeps stress at bay is a good thing! Thanks to Tri-State for their help.
Louis W.This is our preferred location to rent.
Leo T.This location was great, I was in and in less then 4 minutes.
Walter G.Great customer service and equipment always in good condition
Leo T.They didn't hitch the trailer correctly for the vehicle which almost cause me to lose my car along the way to my destination.
PEDRO L.Display instructions for mobile pick up near drop box
Lore G.The young lady at Vicksburg, MS was very considered and kind. I believe her name is Tracy.
PEGGIECARROL D.-see about enabling cruise control in the vehicle
SanQuan P.The website said that the location was open on Saturday when it was not. The lady on the phone had me in hold for about an hour.
RANDALL F.They told me that all large trucks were rented out however when I returned a tiny truck that they gave me, all larger trucks were still there on the parking lot, next morning and all weekend they were still there, UHAUL mislead me by lying that they did not have larger trucks available. I am very dissatisfied with my experience with UHAUL.
elena K.Great service!!!
bobie D.Great service!!!
ann D.Outstanding service
William Y.When I was driving the van, I accidentally hit the key and the Van went off. This happened twice once while driving and once while parked...
Maurice G.great service
BARBARA W.Thank y'all for apparently being the only place in town willing to help out an active duty service member.
Brent Y.Great customer service!
Laura C.Great customer service!
Laura C.I loved how everything was ready to go when I got there.
MATTHEW H.Nothing
TIMOTHY H.Not a thing. Everything was great !!!
Ashley C.Had to pick-up and drop off after hours at this location. The lady was very polite and professional when I called about the reservation. I had no problem doing a mobile pick-up when I arrived there. Thanks you and I will be renting there again.
Michael M.Very friendly staff.
CHARLES S.Super nice and great place
Winfred W.Easy to do business with Lady at check in first class Will do business with tham again
DON T.good friendly service
jeff M.Excellent service: professional and helpful. It was a pleasure working with you.
Anastasios I.everything went well. Equipment was in a good condition. Renting and returning was smooth.
Ghada E.It was very easy to check van out and back in
Carol J.I think this lot could stand to be paved a bit, as the “lip†from the curb to the lot was steep and I worried about taking it in the UHaul. Neither the UHaul nor my car seemed damaged by the uneven pavement, but a lower car would've had a problem I think.
Michael B.No issues at all..
monique S.Quick service and the truck ran great! Will definitely use again and recommend to friends.
DAVID D.