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BENJAMIN F
Customer Reviews for Triple A Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Called to confirm that the location was able to receive a drop off. The man answered the phone “hello”. I had to ask him if it was UHaul and he barely muttered yes. Drop off was okay but the lot was small and traffic coming thru made it hard to back a trailer. We hand walked it to the gravel. Poor cell service. Took us 20 minutes to upload delivery pics. If it hadn’t been for disaster relief and I had to stop it to get back safely I wouldn’t have.
ETHEL VGreat customer service. Vety personable rep
RHONDA DFound it a bit too costly especially since the dolly was extra and another day was fourty $. and it was sat.
GORDON WNot happy with the “environmental fee” which is paid to who?
SVEIN HFriendly and helpful.
DANIEL CGreat service. Couldn’t be better
TRACY WVery friendly staff.
Brandon WI was there after hours so I used the online return, it went pretty smoothly just wish I could have seen a return receipt or email before I left. Acknowledging that I had indeed returned my trailer.
Chris FUhaul was old and run down.
Jake CQuick and easy. I would definitely recommend this location.
Dave SRick seems like a great guy! Great representative too
Trey SFair price good equipment
william sGreat customer service!
Rebekah SN/A. The customer service was great.
Brandon WMaybe lower the rates per uhaul and lower the per mile charge and give at least 30 minute window from the time you pick vehicle up then how ever many hours or days the renter rents it and provided a 30 minute window past the time before anymore charges are put on ur card.
Rachel EThe service at Triple A was amazing! I would 10/10 recommend that location to anyone
Devin BPersonnel was excellent. Very helpful, friendly, and a delight to work with. Would highly recommend this location
Eric RThe staff was very courteous and helpful, the experience was exactly what we expected and allowed us to complete our mission successfully.
Millard VRicky was excellent.
Cody WWas charged for gas when I left a quarter of a tank like instructed.
Luke DThere was no one there
Larry TGood job
Richard TNo one was there. Left the key in a drop box. They did however process the return in a timely fashion.
vicki cGreat location
Carole Gthese guys are awesome
oleandro cabsolutely fabulous!
Sheryl JVery friendly
DORON FThe gentleman at this location was kind an did his job very well! He was helpful and answered all my questions… he’s actually what changed my mind… I had told my husband i’d never rent with uhaul again after the gentleman at the first location (I thank god my husband wasn’t with me then 😊) however, the pleasant experience with this employee reminded me that not all people are rude an some people really love their jobs 😊
Tina PFriendly and professional!
Frederick JAwesome service
Ricky HEverything was good
Gordon TExcellent business, I recommend it to everyone. I would like to thank the gentleman who drove me from the hotel to Uhaul to rent a truck.
Branko GN/A
BARRY Neverything was fine
Joyce LYour on line rental sucks you need to send code before pickup I didn't have service so had to wait to get truck
FREDRIC PEverything was great!!
Allan LFor UHaul: If a customer returns a vehicle with more than the required amount of fuel it should be refunded or at least credited towards future rentals.
DANIEL MGreat location - has the best interest of the customer at the top of his priorities. Working with local agents is much better than simply reserving a truck online. Customer service versus simply being a number.
Darwin KEverything was great.
paul jTriple A Sales was excellent.! The only suggestion I have is each uhaul location should have a supply of vehicles I had to drive a hour to pick this vehicle up where they was a uhaul location closer.
Brian CExcellent customer service
Christy JI think I was over charged! I was forced to get the 10ft truck and had to move a family of 6 which meant more trips instead of one! I needed a 26 ft truck and because you your availability I am out almost 500.00 I will never use this again!
Jamie EThe operator of this location is very knowledgeable and made sure that our truck was properly turned in. He is personable and helpful
LONNIE FVery friendly service make check back in nice and easy and quick.
Aaron bI was automatically charged $15.00 for a “cleaning fee”, despite me cleaning the trailer prior to drop off. Drop off area is not flat. Trailer rolled back when I unhitched the trailer. No tire stops. This was an after hours drop off.
Javier FThe salesman here was incredible. We got a 20' truck and as we were about finished loading, we realized we'd need an additional trailer to fit the last few things. He hooked us up with a trailer in under 30 minutes and even showed me how to get it all connected to the truck. Ultimately, we were able to fit everything in the truck after all so we returned the trailer after hours and he got us a full refund. A U-Haul location is one the of last places I'd expect to be able to have such a great experience since it's just a pickup/drop-off ordeal, but we were actually very impressed with the customer service.
Logan JOutside appearance could be upgraded
LONNIE F