The online ap was difficult to use.Amber G.
Customer Reviews for Triple G Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Online service, No interaction with anyone. Area was nice and easy for drop off.Chris A.
Nothing. Customer service was fine.ANDREWJOSEPH R.
Customer did not leave a comment.Matthew S.
Nothing everything was perfect and the staff were friendly would definitely rent from this location again thank you guys!KYLE H.
I am very please with the service I got from buddy ! He was very pleasant and understanding , made it very easy and very patient , I will recommend this location and Referal Buddy for sure , this was my very first time moving and using UHAL ! I am very happy and pleased ðŸ˜€ he deserves the best ðŸ’ªðŸ‘MARTA L.
I reserved a truck rental two weeks in advance, and received notification 10hrs prior to my pickup that I would need to drive an hour away (in another state) to receive my truck size because none were available at the location I reserved. Once I arrived to the location an hour away from my house, I had to wait another 45min on the phone while personnel attempted to help me gain access to the keys so I could get on the way and leave. Because of the issues made on Uhaul's end, I missed my child's 3D ultrasound that was $275 non refundable. Extremely irritated with the whole scenario and I truly hope I can be compensated for the additional mileage I needed to drive, plus the inconvenience of the whole situation. Not to mention I missed my baby's appointmentJacob P.
Customer did not leave a comment.antoine M.
Customer did not leave a comment.Richard W.
Customer did not leave a comment.ANN B.
Customer did not leave a comment.JOSEPH G.
Keep things exactly as they are, Triple G Mini Storage was super fast & convenient.RYAN C.
Customer did not leave a comment.GLENN H.
Nothing. Guy is a great salesman for the U-Haul franchise. I will always rent with Guy for my U-Haul needs.Ronald H.
I hope this place stays in business for quite a while. I will definitely be interested in being a customer of them again if needed. Thanks again. Tim W. BrownTimothy B.
Customer did not leave a comment.DIANA B.
Had a wonderful experience with Triple G mini storage.John M.
Drop off was not done during business hours.Shannon M.
Customer did not leave a comment.Karen S.
Absolutely loved the ease of picking up and dropping off after hours.DAVID B.
Very nice guy to work with. Very helpful. No improvements neededZACHARY B.
Great to work with he goes above and BeyondCharlotte S.
This was a very easy and pleasant experience. Great serviceSara S.
Communication is horrible. Truck was not at the right location. Employee entered my name incorrectly, therefore they could not locate my account. I spent hours on the phone trying to get the truck to complete the move. So much unnecessary hassle due to employee error. Never again.Beverly S.
Customer did not leave a comment.VERNON G.
Guy searched for the best deal and got the size truck I needed to the Manchester location. I've rented several times from him and have never had any issues. Great to do business with!Daniel T.
Customer did not leave a comment.Lawrence W.
Customer did not leave a comment.Christopher A.
Better sign's to mark the location. You didn't know where the U-Haul office was from the roadGary R.
The place was closed but the people around there were very helpful. It was really easy to drop off but it was 10 miles away from where we dropped off the furniture.Rebecca D.
Customer did not leave a comment.Chuck F.
Excellent serviceBeth H.
Continue with business like I had very helpful manager.JOHN S.
Customer did not leave a comment.DOMINICK G.
Customer did not leave a comment.Tasha K.
Customer did not leave a comment.Douglas B.
Quick and hassle free experiencewilliam H.
Guy went out of his way for us. U haul had computer issues the day before and Guy made sure our pick up went smooth. Best u haul place I had ever been too.Joseph B.
Very friendly and helpful. Made the rental easy.Joseph H.
Customer did not leave a comment.Kathleen K.
Customer did not leave a comment.Patrick C.
Customer did not leave a comment.William B.
The uhaul mobile app needs a lot of workAnthony W.
Customer did not leave a comment.William W.
Rented several times from this location and it has always been a good experience.Daniel T.
Customer did not leave a comment.Daniel T.
Customer did not leave a comment.barry C.
Absolutely! The location and service was impeccable. The Ford van was a low mileage scream. Great vehicle for my 200+ mile need of moving some items to my son. The after hours drop off was easy. Just dropped parked it where the owner advised and dropped the keys in the box. Their location was located next to a Sheetz Gas station which was an easy tank fill-up. The only flop was the after hours drop off app used on my phone. I don't think that went so well. All else was stellar. Greg StockslagerGreg S.
Customer did not leave a comment.Stan S.
Customer did not leave a comment.Kathy W.
Customer did not leave a comment.CAROL M.
Customer did not leave a comment.Sue O.
Customer did not leave a comment.Joseph C.
Great experience. very impressed. One of the easiest parts of moving.George C.
Guy was very accommodating and a pleasure to deal with! Great service!Donald F.
Guy was very easy to work with. He was very thorough!David K.
This U-Haul location was excellent and very accommodating. U-Haul company could consider prorating for a partial day rental on multi-day rentals and also a credit for returning excess fuel.Doren M.
When done, I dropped off the truck at the Manchester location which was closed since it was Sunday. Completed the self drop off APP on my wife's smart phone and put the kays in their lockbox.Patrick C.
Customer did not leave a comment.WAYNE L.
Customer did not leave a comment.Harvey D.
Customer did not leave a comment.GERMAN R.
Customer did not leave a comment.Lisa E.
Customer did not leave a comment.William M.
Customer did not leave a comment.Brian F.
Customer did not leave a comment.DeeAnna V.
Guy/Triple G is wonderful. Your 24/7 app did not work on July 4th. He happened to come to his shop to get something and noticed me. After all the time I spent trying to get your app to work to tell me sorry come back during business hours....he opened his shop and helped me manually. He is very nice and cares for his customers.Susan G.
Customer did not leave a comment.Joe L.
Customer did not leave a comment.Johanna B.
Great service and help. Was there every step of the way.James B.
The guy was great! Easy to deal with and was very friendly. Definitely recommend going there. He made it very easy to pickup and drop off.Clayton L.
Customer did not leave a comment.Hidey K.
The whole experience was great! We used the mobile device option. Pick up and return were fast and easy. What to do was easy to follow and the directions were clear.Joan M.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Ulysses S.
Customer did not leave a comment.Donna E.
Nothing. Truck was new, clean and easy to drive, folk were very pleasant and personable but still professional and efficient.Nigel S.
Gary was absolutely a pleasure to work with regarding the rental of the U-Haul van. He explained everything in great detail and provided excellent customer service. I will definitely be renting from Gary in the near future.Max C.
Customer did not leave a comment.Hugh R.
Customer did not leave a comment.Ross B.
Everything went well and we were happy with the service we received.terry D.
Lower prices -- mileage charge is too high.Joe G.
Customer did not leave a comment.Christopher G.
Customer did not leave a comment.Latreace J.
Customer did not leave a comment.Shelly W.
This is the 4th time we have rented from Mr. Guy. He is always helpful and very accommodating. We will return when a truck is needed! Thank you Mr. Guy.Mary Y.
Customer did not leave a comment.Keith H.
Customer did not leave a comment.Paul H.
It's good enoughOla A.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.Charles W.
Very friendly and helpful representative. Pleasure dealing with organization.Walter B.
I was charged for 24 hours and was returned in 8. Should find a way to pro rate.Susan J.
The service is very goodCarl L.
Customer did not leave a comment.ANGELLA V.
Trailer was good, but I had to clean the interior - smelled like hay and some staining on the floor. Once I cleaned it, it was OK.royce A.
Could not have been better,Doug CampbellDouglass C.
MR Guy was pleasant and courteous, made an adjustment to his schedule to accommodate my rental needs.Joseph L.
Service was excellent. Truck was ready when I requested it. Very smooth process. Would recommend this location if you need a rental.Thomas D.
Customer did not leave a comment.KACEY M.
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