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Joshua A.
Customer Reviews for Triple G Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner was great and went over everything thoroughly. It was a safe and successful trip and will be using them next time!
KEVIN F.Fast and easy, great truck I easily accomplished what I needed to
Scott M.Very helpful with trailer rental and knowledgeable
JOSEPH C.Nothing - Service was Top Quality AAA+++
Guy G.The location Office is not facing the street, Brothers Pizza II is a good reference. From there y'all can spot the U-Haul Brand Key Boxes on the Visible Deck.
Christopher H.The customer service was excellent and very professional.
Donald B.Equipment in good condition and very helpful with hooking trailer to my truck. Staff very knowledgeable about equipment.
William D.Good service will use again
William D.n/a
Wayne E.n/a
Wayne E.Excellent customer service
Jose P.n/a
Wayne E.Management took the time to show me the proper way to attach the trailer, and was extremely friendly and helpful.
Gene P.Easy drop off process.
Wayne E.Maybe better signage
George B.Friendly
Robert P.It was a 20 min drive to get the trailer , which wasn't horrible though I wish I could get one closer to me. The person I worked with was very professional and extremely helpful to ensure I was comfortable with connecting it to my truck since it was a little different from what I'm used to.
Stephen K.Custom service was excellent!
Sannia M.Great service!
MAURICE J.Their immediate attention to meeting our needs was outstanding. And Greatly appreciated!! Thank you!
Susan R.Smooth experience and the van was very nice to drive.
Nathen C.This u haul location has always made things go quick..easy..and smooooooth!! Always a pleasure to rent from MANCHESTER MD STORAGE AND RENTAL !
JEFFREY S.Clean vehicle Improve on-line check-in. I arrived early and it took me more than 40 minutes to get my key.
Kylah F.Guy was great to work with. He went out of his way to help in anyway.
JOHN B.Please keep up the good work! Thank you!
TIMOTHY B.The online ap was difficult to use.
Amber G.Online service, No interaction with anyone. Area was nice and easy for drop off.
Chris A.Nothing. Customer service was fine.
ANDREWJOSEPH R.Nothing everything was perfect and the staff were friendly would definitely rent from this location again thank you guys!
KYLE H.I am very please with the service I got from buddy ! He was very pleasant and understanding , made it very easy and very patient , I will recommend this location and Referal Buddy for sure , this was my very first time moving and using UHAL ! I am very happy and pleased 😀 he deserves the best 💪👍
MARTA L.I reserved a truck rental two weeks in advance, and received notification 10hrs prior to my pickup that I would need to drive an hour away (in another state) to receive my truck size because none were available at the location I reserved. Once I arrived to the location an hour away from my house, I had to wait another 45min on the phone while personnel attempted to help me gain access to the keys so I could get on the way and leave. Because of the issues made on Uhaul's end, I missed my child's 3D ultrasound that was $275 non refundable. Extremely irritated with the whole scenario and I truly hope I can be compensated for the additional mileage I needed to drive, plus the inconvenience of the whole situation. Not to mention I missed my baby's appointment
Jacob P.Keep things exactly as they are, Triple G Mini Storage was super fast & convenient.
RYAN C.Nothing. Guy is a great salesman for the U-Haul franchise. I will always rent with Guy for my U-Haul needs.
Ronald H.I hope this place stays in business for quite a while. I will definitely be interested in being a customer of them again if needed. Thanks again. Tim W. Brown
Timothy B.Had a wonderful experience with Triple G mini storage.
John M.Drop off was not done during business hours.
Shannon M.Absolutely loved the ease of picking up and dropping off after hours.
DAVID B.Very nice guy to work with. Very helpful. No improvements needed
ZACHARY B.Great to work with he goes above and Beyond
Charlotte S.This was a very easy and pleasant experience. Great service
Sara S.None
Leonardo F.Communication is horrible. Truck was not at the right location. Employee entered my name incorrectly, therefore they could not locate my account. I spent hours on the phone trying to get the truck to complete the move. So much unnecessary hassle due to employee error. Never again.
Beverly S.I didn't receive my deposit yet?? Other then that everything else was great. Very nice and friendly people who work there..
Terry W. | Overall ExperienceGuy searched for the best deal and got the size truck I needed to the Manchester location. I've rented several times from him and have never had any issues. Great to do business with!
Daniel T.Better sign's to mark the location. You didn't know where the U-Haul office was from the road
Gary R.The place was closed but the people around there were very helpful. It was really easy to drop off but it was 10 miles away from where we dropped off the furniture.
Rebecca D.Excellent service
Beth H.Continue with business like I had very helpful manager.
JOHN S.Quick and hassle free experience
william H.Guy went out of his way for us. U haul had computer issues the day before and Guy made sure our pick up went smooth. Best u haul place I had ever been too.
Joseph B.Very friendly and helpful. Made the rental easy.
Joseph H.The uhaul mobile app needs a lot of work
Anthony W.Rented several times from this location and it has always been a good experience.
Daniel T.Very friendly and willing to work with you. Absolutely no pressure for the sale. Would recommend in the future
Privacy R. | First ImpressionsGuy was extremely nice and the storage units were clean and in good shape. He answered all of my questions and helped inform me of the information I needed to know.
Privacy R. | First Impressions