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JAMES J
Customer Reviews for Triple G Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Moma's Attic on our vehicle did have a smallk leak. We were able to compensate for it with a tarp.
CARL Mprofessional, courteous service.
JOHN PFriendly and extremely helpful. Excellent customer experience at Triple G.
DAVID HThe location was closed, but it was easy to return it.
RONALD RLove the self serve thru the website. I could pick up and drop off at my convenience.
Charles MGreat price. Friendly and knowledgeable staff.
JASON LGreat experience, quick and easy
Scott MThe equipment should be propped up on a block instead of sinking into the mud. We had to return home with our Yukon XL to switch to a different hitch because the equipment could not raise high enough to reach out SUV trailer hitch. No assistance or help is available, however they ask if we have tools with us to change the hitch onsite or our own jack to jack up HIS equipment. We spent additional gas running back and forth to rent improperly stored equipment. I would not return.
GEOFFREY HOwner was in the hospital he was very nice however the old bastard that he had covering his was so rude old or not I was about to teach that old fuck some manors. I have spent over 10k this month with U-Haul and to be told off by some old man with one foot in the grave and no manors. This location license should be pulled and hopefully that old rude old ass hole does this world a service and pass on cause the world as a hole would be better with out him in it. It has been several days and I am still pissed at the way I was talked to by the owners friend. I can not say enough BAD things about how poor of an experience his friend this old bastard caused.
JOSEPH SI returned trailer on 5/18/24 at 10:00 am and was charged to 5/19/24 10:30 am. One extra day. Should be a better way of tracking time customers have items.
mike fEasy and smooth transaction
EDWARD WThank you for being so wonderful to work with.
Marfaret JEverything was great !
Kathy ROwner was great and went over everything thoroughly. It was a safe and successful trip and will be using them next time!
KEVIN FFast and easy, great truck I easily accomplished what I needed to
Scott MVery helpful with trailer rental and knowledgeable
JOSEPH CNothing - Service was Top Quality AAA+++
Guy GThe location Office is not facing the street, Brothers Pizza II is a good reference. From there y'all can spot the U-Haul Brand Key Boxes on the Visible Deck.
Christopher HThe customer service was excellent and very professional.
Donald BEquipment in good condition and very helpful with hooking trailer to my truck. Staff very knowledgeable about equipment.
William DGood service will use again
William Dn/a
Wayne En/a
Wayne EExcellent customer service
Jose pn/a
Wayne EManagement took the time to show me the proper way to attach the trailer, and was extremely friendly and helpful.
Gene PEasy drop off process.
Wayne EMaybe better signage
George BFriendly
Robert PIt was a 20 min drive to get the trailer , which wasn't horrible though I wish I could get one closer to me. The person I worked with was very professional and extremely helpful to ensure I was comfortable with connecting it to my truck since it was a little different from what I'm used to.
Stephen KCustom service was excellent!
Sannia MGreat service!
MAURICE JTheir immediate attention to meeting our needs was outstanding. And Greatly appreciated!! Thank you!
Susan RSmooth experience and the van was very nice to drive.
Nathen CThis u haul location has always made things go quick..easy..and smooooooth!! Always a pleasure to rent from MANCHESTER MD STORAGE AND RENTAL !
JEFFREY SClean vehicle Improve on-line check-in. I arrived early and it took me more than 40 minutes to get my key.
Kylah FGuy was great to work with. He went out of his way to help in anyway.
JOHN BPlease keep up the good work! Thank you!
TIMOTHY BThe online ap was difficult to use.
Amber GOnline service, No interaction with anyone. Area was nice and easy for drop off.
Chris ANothing. Customer service was fine.
ANDREWJOSEPH RNothing everything was perfect and the staff were friendly would definitely rent from this location again thank you guys!
KYLE HI am very please with the service I got from buddy ! He was very pleasant and understanding , made it very easy and very patient , I will recommend this location and Referal Buddy for sure , this was my very first time moving and using UHAL ! I am very happy and pleased 😀 he deserves the best 💪👍
MARTA LI reserved a truck rental two weeks in advance, and received notification 10hrs prior to my pickup that I would need to drive an hour away (in another state) to receive my truck size because none were available at the location I reserved. Once I arrived to the location an hour away from my house, I had to wait another 45min on the phone while personnel attempted to help me gain access to the keys so I could get on the way and leave. Because of the issues made on Uhaul’s end, I missed my child’s 3D ultrasound that was $275 non refundable. Extremely irritated with the whole scenario and I truly hope I can be compensated for the additional mileage I needed to drive, plus the inconvenience of the whole situation. Not to mention I missed my baby’s appointment
Jacob PKeep things exactly as they are, Triple G Mini Storage was super fast & convenient.
RYAN CNothing. Guy is a great salesman for the U-Haul franchise. I will always rent with Guy for my U-Haul needs.
Ronald HI hope this place stays in business for quite a while. I will definitely be interested in being a customer of them again if needed. Thanks again. Tim W. Brown
Timothy BHad a wonderful experience with Triple G mini storage.
John MDrop off was not done during business hours.
Shannon MAbsolutely loved the ease of picking up and dropping off after hours.
DAVID BVery nice guy to work with. Very helpful. No improvements needed
ZACHARY BGreat to work with he goes above and Beyond
Charlotte sThis was a very easy and pleasant experience. Great service
Sara SNone
Leonardo FCommunication is horrible. Truck was not at the right location. Employee entered my name incorrectly, therefore they could not locate my account. I spent hours on the phone trying to get the truck to complete the move. So much unnecessary hassle due to employee error. Never again.
Beverly SI didn't receive my deposit yet?? Other then that everything else was great. Very nice and friendly people who work there..
Terry W | Overall ExperienceGuy searched for the best deal and got the size truck I needed to the Manchester location. I’ve rented several times from him and have never had any issues. Great to do business with!
Daniel TVery friendly and willing to work with you. Absolutely no pressure for the sale. Would recommend in the future
Privacy R | First ImpressionsGuy was extremely nice and the storage units were clean and in good shape. He answered all of my questions and helped inform me of the information I needed to know.
Privacy R | First Impressions