On the clean answer, there was just a lot of stuff all over the place other than that it was OK
MARK O
Customer Reviews for Triple Js Treasure
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were closed when I returned the trailer
Guy NThere was no one there to receive the truck and when I tried to call them it would go straight to voicemail. The lockbox to put the key in was unsecure and broke.
ANITA AGreat people very nice
DERRIK BGreat people Great service
DERRICK BNo issues
VERNON COK
STEVEN HThe brakes on the trailer when empty caused it to jump or bang when slowing, very annoying. Also, both left and right side ramps were hard to stow once extended. Store rented from was friendly and helpful.
GEOFFREY RWell trailer could of been six inch’s longer . Wasn’t able to haul what needed to .so return trailer I gave 69 bucks for nothing . Need to have money back policy if wasn’t able to use . Are are meet customer half money .
DUANE BPrices are outrageous. To charge mileage when the vehicle was completely empty is ridiculous. I did not order or use the pads. The owner did not have accurate inventory. The place was a dump that smelled. The people were unknowledgeable and were unkept. For a 19.95 truck for 8 hours ( only available) to go 60 mile round trip cost me 230.00. i could have paid local movers at that rate. Live and learn. Next move, i won't consider Uhaul
Debra DThe air conditioning did not work
LISA BI drove approximately 50 miles, No traffic, no excessive speed, and I put 5 gallons of fuel based on 10 mpg. I was charged $19.00 for fuel.
KEITH WThe owner was helpful. The location was convenient.
JIM BAll good.
GEROGE LGreat service!!!
SANDI BAn update on the equipment would be nice 👍 and advisable for customers care, but I did appreciate your help. Thank you so much and GOD BLESS.
CHARLES MI was charged something I didn’t even get.
JaydenRyan KDid not include furniture dolly, truck was filthy and full of spiders and spider webs. Man running this location was over 35 minutes late (when we called to see when he would be there, he sounded like we woke him up). We had no choice but to go to this location as we needed a 26’ truck and they were the only place that had several. Would have to be desperate for a truck to go here again.
Cheryl SI was very pleased with the customer service. Very nice people. I will use them again. I have no negative comments!
Jeffrey LExcellent customer service. Personnel were very helpful throughout the entire rental process!
Stephen VDrop off was after hours do my experience was minimal with the drop off location.
Donna H