Customer Reviews for Tripp Oil LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tripp Oil LLC

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RONALD W.
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Customer did not leave a comment.

Angie J.
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Excellent customer service. Fast and easy service.

Hussein W.
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Customer did not leave a comment.

Tyler C.
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Fix the leak in the bolt 1/3 of the way down on the top left.

Jamie B.
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The owners were so nice & accommodating, the truck was clean, ready & warmed up when I got there (it was a cold morning for October in MN!) & they made checkout & returning the vehicle so easy. I would definitely go back or recommend this location to others. They definitely restored my hope in Uhaul.

Marc P.
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Truck's steering wheel is very loose.

Kevin V.
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Customer did not leave a comment.

daniel A.
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Nanette S.
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My comments are in reference to my experience with attempting to contact the roadside assistance number after I had hit a deer during my trip to Faribault, MN pm 9/30/20. Thankfully the truck was still driveable because I was on hold for 5 minutes and did not reach anyone so I hung up and called back and then was on hold for 4 minutes and once again no one answered my call. At least the truck wasn't disabled and I wasn't stranded on the roadside at that time. But if I had been stranded on the roadside, I would have been very disappointed in the lack of response from UHaul. I also think the information for contacting UHaul roadside assistance should be easier to find on the website and the contract that was emailed to me. The recording that was playing while I was on hold gave instructions to contact UHaul.com/help which is where I found the roadside assistance phone number. I did reach someone right away the next morning. I am providing this information for UHaul in the form of constructive feedback about my experience. Thank you

Joseph L.
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Customer did not leave a comment.

Bob W.
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It was much farther away than I had anticipated.

Jeff B.
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The online self check out is frustrating and difficult to use.

Catherine R.
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Customer did not leave a comment.

Joel R.
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This location has been EXCELLENT with customer service. And accommodating our needs! Dawn, who helped since day 1 was always helpful, returned my messages, and went above and beyond. I wouldn't recommend any other place!

Dustin H.
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Customer did not leave a comment.

Christopher B.
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No units were available in our area, so we had to travel to this location for pick up. Not a huge deal, but an inconvenience. It was about 45 miles one way to pick up the truck. The entire pick up transaction was completely on-line. That was fine.

Michael D.
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My only comment would be for locations to make sure that if they have restricted hours due to COVID, that the information provided to U-Haul be updated as well. In this case the website info stated hours until 4:00 only to find at drop off they closed early. My concern was there was as no way to secure the appliance dolly.

Tom C.
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Customer did not leave a comment.

Martha B.
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It was closed when I dropped off but I called the number and we left the trailer. Very easy and convenient location. Nice person on the phone. They processed the return first thing next morning

Gary S.
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The truck was ready to go when we go there and we brought it home loaded it and we were on our way.Thank You!

Zachariah S.
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Very clean an very big lot👍

Boyd H.
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I suggest you install camera's that moniter the key drop off box's as I encountered someone at this location trying to fish out the keys he said he put in there by mistake and I contacted the Faribault,MN police dept about his activity.

Jerry D.
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Great service

Mark E.
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Easy

Chris G.
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Customer did not leave a comment.

Sarah D.
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I filled the gas up before returning, even kept my receipt. It had to be back before they opened so I dropped the key in the box. The charged me $37 extra for gas and refuse to answer my calls. Fucking scam. Not cool at all.

Bonnie Z.
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Very helpful

Riley K.
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No one onsite but easy to do on my own!

Phil K.
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Dawn is great!

Abhishek Reddy T.
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Customer did not leave a comment.

Leif J.
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Excellent service and friendly people. They were great and so very helpful!

Brian D.
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Friendly

Nicole Ashley K A.
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Kathy K.
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Jan L.
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robert D.
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Patricia K.
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Everything went smooth with the phone app. It was thorough, but good. Will rent there next time.

Ryan H.
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There was no signage for where to leave returned vans.

Patricia M.
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Customer did not leave a comment.

Frederik O.
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Mike S.
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Jake N.
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Dustin H.
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Deirdre A.
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It is easy to get in and out. My son dropped the truck off and I don't believe there was anyone there since it was Saturday afternoon.

Jeff M.
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Customer did not leave a comment.

Patricia F.
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It was closed for drop off but my follow up call was helpful and easy to complete return.

Cynthia M.
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Customer did not leave a comment.

Nathaniel L.
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Location was not open despite stated business hours. This was likely due to COVID-19 precautions, however, so it is hard to fault them.

Steve M.
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Customer did not leave a comment.

Toni E.
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It was a lot to pay for only 7 hours of use. We should have been able to keep it longer. Very frustrated about that.

Tom D.
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Daniel R.
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Nina E.
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They were very accommodating and helpful. Thank you!

Robin G.
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BreAnna S.
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Dawn was amazing!! Made the whole process very easy during a stressful move!! I'll definitely recommend ??

jessica H.
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Love this place, I have rented from them a couple times and they are always great!

Pat T.
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Nicest people ever

Joanne F.
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Customer did not leave a comment.

Stephanie T.
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Tripp oils in particular was one of the best decisions I made during this move, and I wish I contacted them first prior to just going to uhaul.com. Great customer service and extremely friendly people. Renting from them made our move that much easier. Thank you! Supervisors at corporate could learn a lot from those who work at the Tripp Oil location.

jason F.
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Customer did not leave a comment.

AnnaMae S.
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lynda F.
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Very efficient rental experience...thanks Dawn!

Brian C.
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Customer did not leave a comment.

jean L.
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Phil K.
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The level of customer service was outstanding!

Katherine C.
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Pamela B.
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Lance H.
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Timothy L.
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Doug W.
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Sean T.
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The northfield location was the only good part of my experience. They were the only ones that gave me helpful information and opportunities.

vern G.
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michael W.
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Michael L.
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Very nice people.

Daniel R.
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Customer did not leave a comment.

Raymond O.
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Great service and very helpful regarding options.

Brady S.
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Lady at the front desk was very nice and very helpful to get me exactly what I needed. Guy out in the yard was very helpful with hooking up the trailer and answered all my questions. 5/5 for sure! Will be coming here next year when I need the trailer again!

KEVIN M.
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Customer did not leave a comment.

Jenna C.
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James M.
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karen N.
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The service was timely, friendly and everything I was told was perfectly accurate. The rental vehicle was in perfect shape.

Maureen S.
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Customer did not leave a comment.

ryan B.
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Kevin C.
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The fuel was marked at half by the place we picked it up. Actually was a bit less.

Darryl M.
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Tire had to be replaced on trailer within 1 hour of rental. Positive: handled very efficiently by roadside assistance rep.

Daniel R.
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Customer did not leave a comment.

crystal D.
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They don't have regular hours. They are only available at the time you tell them you will be there. The cashier couldn't figure out how to split the cost with card and cash. They didn't have any of the towing accessories so I had to go to the store to get them and they had told me the wrong equipment to get, so I had to go to the store twice and have one of their associates figure out what I needed. Then at the place that I dropped off the trailer at, the guy said it wasn't even attached to my vehicle properly and he was surprised I made the trip.

Janine S.
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Customer did not leave a comment.

Dan G.
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Earl T.
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Dropped off the trailer unattended. They all the things I needed to drop the trailer

Lucky R.
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I enjoyed dealing with your company. Very professional and yet very personal

Bruce R.
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Very nice experience. The people were friendly and helpful.

Vern L.
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The one tire on the trailer only had 5 PSI. I had to put air in the tire. This should have been done prior to me picking it up.

Bret S.
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Customer did not leave a comment.

Sara C.
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Tyrone S.
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Bob B.
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Stephanie B.
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Jackson S.
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Thank you for having a truck for us! We made this last minute when we had another service cancel our truck right before we were supposed to move across the country. Everyone was great to work with and helped to calm some of the stress.

Stanley M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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