Customer Reviews for Triwest Sales & Leasing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Triwest Sales & Leasing

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Rand F.
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Trailer ramps dropped a lot of rust off the bottom of the trailer we had to clean up. License plate was mangled beyond recognition.

Elizabeth M.
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Better customer service.

JIMMY M.
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Customer did not leave a comment.

Melanie T.
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had to drop outside of gate on grass and no one was there to inspect ewuipment.

Jesus B.
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Customer did not leave a comment.

James G.
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Customer did not leave a comment.

Gary C.
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Customer did not leave a comment.

Alfredo A.
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Count the equipment (e.g., moving blankets) with the customer prior to finishing the deal.

Gary C.
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Customer did not leave a comment.

Peggy M.
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The guy we rented from was outstanding.

BELARMINO D.
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Excellent customer service at location. I will definitely use again.

John K.
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The gps to locate me for the final step to get the key did not work. It said cannot find your location, TRY AGAIN. Which I did 15 times. It did not work. That was quite frustrating. If I had not needed that location. I would have left.

Mark C.
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Customer did not leave a comment.

RAMIRO H.
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Great service

Hanna P.
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Make the uHaul signs a bit clearer to avoid any location confusion.

Cathy C.
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I requested an appliance dolly and it wasn't added to the truck. I called/texted owner asking about the dolly and received no response. When I turned in the vehicle via online I explained the dolly was not included and asked that the fee not be charged to me. I was charged the fee anyway and responded back to the email from Uhaul about the charges asking to be credited the appliance dolly fee. I have not received a credit yet. Very disappointed. I have rented from this location before without issues so this is partially why I'm disappointed along with no response from uhaul about my concerns.

Michael K.
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Customer did not leave a comment.

John V.
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Customer did not leave a comment.

jacob H.
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He quoted me 268 to take a car hauler to Florida. When I got there he set up the reservation and it changed to 750. He called and got it changed to 268 to honor the price. Nice guy as well. Will definitely go back if needed.

Gladys V.
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Customer did not leave a comment.

jerry P.
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Have someone be there to accept rental vehicle and call back to confirm. We like U-Haul. Vehiclr is well mainted. Kaled reassured us if we had any vehicle problems to call.

Gary C.
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Customer did not leave a comment.

John V.
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great easy to work with, very helpful.

Sandra G.
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No restroom for customers despite the location being in an extremely remote location. The owner did not give me a contract and did not return my drivers license and credit card. I was so focused on needing to use the RR, I forgot to ask for it. He did not give me a contract. I was charged a fee that was not agreed upon when I made the reservation.

Sandra G.
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I was not given a contract. (Found our later I should have) The truck I reserved was not available. I had to drive out of SA to pick it up. I was quoted 40some dollars for a tow dolly only to find out, at delivery time, that the price was for in-city usage only. The customer representative did not ask if I wanted rental insurance and took upon herself to charge me for it. The whole experience was very unfavorable. I'm hoping the regional manager contacts be and the misinformation gets corrected. I feel that I was taken advantage of.

Brent K.
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Customer did not leave a comment.

Kenneth C.
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the equipment ordered was not in the truck, and even though we were there during their advertised business hours, the business was closed so there was no way to resolve the problem.

nancy B.
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Customer did not leave a comment.

Sergio R.
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Customer did not leave a comment.

Daniel M.
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Customer did not leave a comment.

Richard P.
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Not an easy place to access, shop area needs some serious straightening up.

Freddy R.
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Business owner hooked trailer onto our truck in the pouring rain. Thank you for your top notch customer service.

William G.
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Due to poor reception at this location, the online\mobile pick up process was incredibly slow and dropped on a few occasions before I was able to acquire the code to get the keys and finish the process. Even when I had decent reception, the mobile pick up process timed out on a few occasions.

Rich D.
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Customer did not leave a comment.

richard F.
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No parking available, I had leave the truck blocking the driveway

No reviews have been submitted for this location.

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