They were extremely helpful and knowledgeable.Julie W.
Trailer Rental & Towing in San Antonio, TX at Triwest Sales & Leasing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in San Antonio, TX 78263
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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the initial location I was scheduled to pick up at Dr. Bobs Automotive was not open when I arrived. Other UHaul customers were waiting as well - Triwest accommodated all of us. We had to travel out of our way and wasted about an hour of our time but I am thankful for Triwest and the service they gave.Deborah W.
People left early when we needed keys, address on gps took us somewhere else, not anywhere near pickup point, customer service was rude with usStephen F.
Gary was extremely helpful in getting our vehicle loaded onto the tow dolly for an out-of-state trip. Process was quick and easy.Marla Y.
i'm a over the road driver for a major household van line, i rent hauls quite frequenly because of access issues with a large truck, this place was by far the worst experience i've had as they changed my pickup to the 24/7 and never notified me, after being on hold with corporate for over 30 minutes got it squared away, was not happyJOSEPH A.
I wanted to pick up my rental at 8am. I was not able to do so because the owner was not there until 10:20. This caused many complications in my schedule. By the time that I was able to load the vehicle at 11am, I was three hours behind schedule and not able to make that time up. I am very disappointed.Daniel P.
Trailer ramps dropped a lot of rust off the bottom of the trailer we had to clean up. License plate was mangled beyond recognition.Rand F.
Better customer service.Elizabeth M.
had to drop outside of gate on grass and no one was there to inspect ewuipment.Melanie T.
Count the equipment (e.g., moving blankets) with the customer prior to finishing the deal.Alfredo A.
The guy we rented from was outstanding.Peggy M.
Excellent customer service at location. I will definitely use again.BELARMINO D.
The gps to locate me for the final step to get the key did not work. It said cannot find your location, TRY AGAIN. Which I did 15 times. It did not work. That was quite frustrating. If I had not needed that location. I would have left.John K.
Great serviceRAMIRO H.
Make the uHaul signs a bit clearer to avoid any location confusion.Hanna P.
I requested an appliance dolly and it wasn't added to the truck. I called/texted owner asking about the dolly and received no response. When I turned in the vehicle via online I explained the dolly was not included and asked that the fee not be charged to me. I was charged the fee anyway and responded back to the email from Uhaul about the charges asking to be credited the appliance dolly fee. I have not received a credit yet. Very disappointed. I have rented from this location before without issues so this is partially why I'm disappointed along with no response from uhaul about my concerns.Cathy C.
He quoted me 268 to take a car hauler to Florida. When I got there he set up the reservation and it changed to 750. He called and got it changed to 268 to honor the price. Nice guy as well. Will definitely go back if needed.jacob H.
Have someone be there to accept rental vehicle and call back to confirm. We like U-Haul. Vehiclr is well mainted. Kaled reassured us if we had any vehicle problems to call.jerry P.
great easy to work with, very helpful.John V.
No restroom for customers despite the location being in an extremely remote location. The owner did not give me a contract and did not return my drivers license and credit card. I was so focused on needing to use the RR, I forgot to ask for it. He did not give me a contract. I was charged a fee that was not agreed upon when I made the reservation.Sandra G.
I was not given a contract. (Found our later I should have) The truck I reserved was not available. I had to drive out of SA to pick it up. I was quoted 40some dollars for a tow dolly only to find out, at delivery time, that the price was for in-city usage only. The customer representative did not ask if I wanted rental insurance and took upon herself to charge me for it. The whole experience was very unfavorable. I'm hoping the regional manager contacts be and the misinformation gets corrected. I feel that I was taken advantage of.Sandra G.
the equipment ordered was not in the truck, and even though we were there during their advertised business hours, the business was closed so there was no way to resolve the problem.Kenneth C.
Not an easy place to access, shop area needs some serious straightening up.Richard P.
Business owner hooked trailer onto our truck in the pouring rain. Thank you for your top notch customer service.Freddy R.
Due to poor reception at this location, the online\mobile pick up process was incredibly slow and dropped on a few occasions before I was able to acquire the code to get the keys and finish the process. Even when I had decent reception, the mobile pick up process timed out on a few occasions.William G.