Customer Reviews for Trojan Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trojan Storage

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Ralph S. on

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1) Increase parking area. There is just ONE parking spot (and one handicap spot) at this location! 2) Fix left hand tailgate pin latch on 5x9 trailer.

brenda C. on

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Customer did not leave a comment.

Leroy K. on

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No signage to show where to leave the keys.

John R. on

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Customer did not leave a comment.

Alan G. on

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The drop off was okay there's no where to park so you just wait till someone opens up the gate.

Jesse R. on

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The employee who checked the Uhaul truck in was friendly and helpful. It was very easy to find this location.

Clark D. on

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Customer did not leave a comment.

Toni R. on

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Michael K. on

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Best rental experience we've ever had! Had to extend time and as long as we communicated w/them no problem. Didn't get charged for time not used.

Thomas H. on

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Great service.

Phillip K. on

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Nothing realLy

hannah R. on

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Customer did not leave a comment.

Dominic M. on

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The two gentlemen that tended to me were cordial, knowledgeable and extremely pleasant to speak with!!

charles W. on

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This is not an actual Uhaul location, it's an SMALL on the corner car maintenance place.

Robert S. on

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Nothing, all is well.

Liz S. on

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Customer did not leave a comment.

Angela L. on

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I just needed and rented a U-Haul truck from the Trojan Storage location for the day. Luis Meza, with Trojan Storage, was friendly, very helpful and professional with the whole process, thank you!

PHILIP S. on

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The team at Trojan Storage went above and beyond to support me in my difficult move. I would change nothing, they treated me with respect and assisted me in every way possible.

Steven A. on

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Customer did not leave a comment.

Robert N. on

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Customer did not leave a comment.

Reynaldo S. on

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Your availability is great and very courteous staffs

Ruby K. on

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Greg V. on

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Daniel M. on

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Mona J. on

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Very friendly and helpful staff.

Ricardo S. on

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God service

James P. on

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Customer did not leave a comment.

Edmund L. on

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Very Professional and helpful. Had the truck waiting for mw to pick up. Staff was knowledgeable and friendly.

bob L. on

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I booked a truck through the uhaul office on Thompson Blvd in Ventura. I was assured they had a truck for me at the time needed. When your rep called and informed me that somehow in your system I was suddenly going to have to drive 35 miles round trip out of my way to get the truck, I was not pleased. The location in Oxnard is a storage company with only one person on duty. There were several people ahead of me doing storage businesss so it took about, or maybe just over a half an hour to get to me and do the paperwork. This resulted in me getting to my destination very late. When a vehicle is booked make it a firm booking and not subject to the whims of somebody somewhere that doesn’t even see the customer. When I called in the “traffic” people were less than helpful, but it seems to be all they could do within your system. Your system needs to be better. The gas gauge read a “fat” quarter tank and was recorded in your system as being 3/8 tank. At 33 gallons for a tank that’s $15+ worth of gasoline that I was cheated out of.

Rick H. on

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Guys were fantastic! Highly service orientated and friendly.

ERIC S. on

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Customer did not leave a comment.