Customer Reviews for Tropicana Belcher Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tropicana Belcher Inc
fabio B. on
Another perfect experience!!!
Vicki L. on
Very helpful and courteous. Great customer service!
fabio B. on
Absolutely awesome experience! Customer service is top notch! The best!!
HENRY P. on
Nice facility, nice people.
fabio B. on
The best customer service EVER!!! Awesome
Eugene B. on
I was told that a hold would be placed on my account and could then pay cash I paid cash and they charged my account a refund had to be done and won't have the money back for 5 business days. Not happy at all
vincent V. on
Excellent service!!
Alphonse P. on
I don't think there is anything, but I'm easy to please. The service was great.
David C. on
No furniture dolly. You shouldn't advertise this when you don't have them in stock to rent
Sandra F. on
Your employees didn't tell me that I needed to go online to check in my truck when I dropped it off after hours. So I was charged an extra $20 dollars. Then I rented another truck a month later to move out of state. My son drove it and dropped it off after hours and I went online to check it in and couldn't do it again. This time I had to be there to take a picture and stuff , so now I guess I'm hit with another $20. Good way to hit my wallet.
fabio B. on
Cindy, Steve and Roger are just amazing! so professional and kind!
Mark C. on
Thanks a bunch...Mark
Charles B. on
Kind ,courteous, prompt, in and out of there in just a few minutes what more could you ask for , very happy
fabio B. on
Just perfect! As usual!!!
marco M. on
Easy to way service.
Gerald K. on
Friendly, helpful
paula S. on
Your stores do not carry the utility dolly, this was really inconvenient.
Micheal C. on
None. Staff was excellent
Rick R. on
Everything was great. Thank you.
fabio B. on
Awesome as USUAL!!!:)))))
TINA G. on
I forgot the female manager name but every time I place a U-Haul reserved there they always take care of me! Nice ????
Dave D. on
The staff were very fast, friendly and helpful.
Fabio B. on
awesome as usual!!!
Dee H. on
N/A
Patricia C. on
The people that work at this location are fabulous. So helpful and kind.
LESLIE W. on
Just really good people that work here. Cindy and I believe his name was Steve, were truly a great help during our moving process. Which we all know can be challenging. Thank you guys!!
Gregory G. on
Has nothing to do with location but signing up for the mobile app check out which claims to be fast turned out to be slow and useless. I had to take pictures of myself, my drivers license, had to add another person for verification which U haul called which caused further delays. Just check in the store and skip the app as it will only cause delays. Rate the check in 1 of 10 being the worst.
Michael V. on
Keep up the good work.
Marsel S. on
Rubber smelly, very yackyyy During check in/pick up staff had to shoot pictures of my drivers license with personal phone.... “this is how the system works†I was told. Hope that person is honest and will delete. Other than that 5* on everything.
Margaret O. on
Staff was very helpful and efficient
Jeff W. on
No improvement needed......rental went smooth as glass! Truck was in excellent condition and drove smooth. Personnel were courteous and helpful, quick check in and check out!
Brian P. on
The mobile check in didn't work. It couldn't find my location on my cell phone. The woman that was working inside was so nice and accommodating. She even gave my almost 4 year old son a coloring book to entertain him while she got us checked in! She even made sure to ask what we were using the truck for and recommended we upgrade to the 15 ft truck because it has the ramp to make it so much easier to pick up our new refrigerator and unload it. What a lifesaver!!!! Thanks again for making it so easy and convenient right around the corner from my house.
David H. on
Demonstrate that you are just as concerned with customer service as you are asset security. Why do you need to save a picture of my DL to rent a trailer locally?
Sue C. on
Since you have the info as to how much fuel is in the vehicle at the beginning as well as the size of the gas tank, it would be great if the software that prints the originating paperwork calculated let's say the # of gallons per quarter tank. It would make refueling easier instead of guessing the amount and overfilling.
fabio B. on
Just PERFECT!!!!
fabio B. on
Just perfect!!! Thank you!
Marilyn M. on
I think the man that came out to help me to get the trailer because I have left it in the middle of the street I was so scared I had never had this experience before it was my first time hauling a trailer and thank you to the young lady that came out and gave me a hug boy did I need that at that moment God bless you both thank you again for coming out to take care of me immediately
SCOTT M. on
great experience
CLIFF H. on
all was great from start to finish ...a great shop
Mark K. on
Rental was available as requested. Staff at the facility was very helpful and accommodating. Thank You
Debra S. on
nothing, the service was flawless
jerry D. on
every thing was done with courtesy friendliness. I feel all was possibly done to treat me as well as possible, great team! Kudos to Tony Metas.
Eugene S. on
Very efficient. In and out in no time.
vincent V. on
Excellent customer service...
Wanda B. on
Staff was very friendly and helpful
Rafe B. on
Great experience!