Customer Reviews for Tropicana Belcher Inc
(U-Haul Neighborhood Dealer)

1,214 reviews

220 Belcher Rd   Largo, FL 33771
(On Belcher 1/4 mile south of East Bay Dr)

(727) 531-3655

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(727) 531-3655

220 Belcher Rd
Largo, FL 33771
(On Belcher 1/4 mile south of East Bay Dr)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent customer service. Staff was friendly, professional and it was a swiftly return. Thank you!

Jacqueline O. 
Rating:
5.0

uhaul for the most part does a great job, i have been to several locations and all have been helpful, even if they weren't the ones making the money thank you gary gama

Gary G. 
Rating:
5.0

Thank you for the nice service in and out!

Seres G. 
Rating:
5.0

I can not think of anything. Staff was attentive, professional and explained everything understandably. Upon return of the the vehicle, they were exactly the same. I will definitely use this location again.

richard K. 
Rating:
5.0

This is the best storage unit location, hands down. Every employee is kind and helpful. The prices can't be beat.

Anastasia D. 
Rating:
1.0

The man with long white hair is rude and very unprofessional . i would NEVER GO THERE AGAIN Aggressive and should never represent UHaul .The women were amazing and truck was great 🙂 But. No customer respect or courtesy to my company who has been a long time customer after the Aggressive disrespect behavior never go to that location again look someplace else.

ROGER W. 
Rating:
5.0

Cindy was Incredibly helpful, sweet, and an angel all around! Steve was also very informative, and they worked really well together to help us!

Bhiru P. 
Rating:
5.0

Customer did not leave a comment.

Mohammed D. 
Rating:
1.0

The “clerk” I dealt with when returning the truck was a rude shit! Your business is ill served by this disinterested give a shit attitude

Steve F. 
Rating:
5.0

Jamie was very helpful in assisting me. Very satisfied with my experience.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Julian B. 
Rating:
5.0

Customer did not leave a comment.

Elizaveta B. 
Rating:
3.0

Uhaul app and checking in virtually was a nightmare. Took 45 minutes to check in because the website kept timing out and could not locate our reservation. Then had to call the 800 number and sit there for 30+ minutes waiting.

Alexander R. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO L. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Kassandra T. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

brian M. 
Rating:
4.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

The best

Albert B. 
Rating:
5.0

Excellent service

MAIRA C. 
Rating:
5.0

I just dropped my U-Haul rental truck off there ~ Seemed good!

Kathryn M. 
Rating:
5.0

Customer did not leave a comment.

Tamara R. 
Rating:
5.0

Customer did not leave a comment.

Warren H. 
Rating:
5.0

Awesome service

Anthony G. 
Rating:
2.0

I have rented uhauls from this location many times over the past years. It took almost an hour to pick up the truck because they couldn't upload my i.d. there was less gas in the truck than they had marked. It was a rickty truck in poor condition. I was so glad I paid for the roadside assistance because I thought for sure it would break down on me. I sacrificed an hour just picking up the truck. I called them the morning of my return and let them know I was running a bit behind. I ended up being charged for an entire extra day. Not happy. Won't be back. Won't recommend now. Poor customer service.

Jamie H. 
Rating:
5.0

Customer did not leave a comment.

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Very nice staff

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Melanie F. 
Rating:
5.0

The lady there was exceptional. She made me feel welcome and like we've been friends forever. She is an amazing person and I appreciate the time I spent talking to her.

Yudedsy R. 
Rating:
1.0

I rented a 15 foot truck and drove a total of 10 miles. It was empty for 9.9 miles of it. The 15 footer trucks get basically 10 Miles to a gallon… Probably more when they're empty. They charged me $18 to add 3 gallons of gas to the tank. They should've charge me just 1 gallon. I went in and complained and they refused to give me a refund. Said that somehow I must've used 3 gallons worth of gas basically. Because that's what the manager saw on the gas gauge. But there's no way I used up 3 gallons driving 10 miles. Rather than do right by a customer they'd rather screw one over. For $12. These people are dishonest and if you can go elsewhere you definitely should. Specifically it was the redheaded lady at the front desk.

Addison Q. 
Rating:
5.0

Still haven't received my $40 that was supposed to go back on my card in 15 mins, here it is hours later and still haven't got it. Can management reach out to me please? You should have our numbers on file. I charge $5 per hour for every hour I don't get my money that is owed to me by law. If it gets to be a day it goes to $50 a day. Pay up. That's bad for business. I gave you a 5 star review because everything else was great. But we are in a situation and need that money.

branden S. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
5.0

Tropicana Belcher Inc. representatives (Cindy and Jamie) were very helpful and friendly to me. I highly recommend them to anyone.

Joe W. 
Rating:
5.0

They had to charge me $80 for gas that wasn't in my tank upon pickup, but they were atleast nice enough people!

Richard W. 
Rating:
5.0

Customer did not leave a comment.

La Kanji E. 
Rating:
3.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

It was very easy to pick up the truck that I rented and even easier to return it! The truck was well maintained and drove well. The AC worked great and that is always a concern in Florida! :)

Linda Sue C. 
Rating:
5.0

Thank you for an easy pickup and dropoff.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Julia H. 
Rating:
5.0

Customer did not leave a comment.

Felix O. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
1.0

Im Very unsatisfied with the trailer I rented ( 6ft×12ft Utility trailer with ramp) which should have been plenty big enough for the Zero Turn mower I had bought and had to go 150 miles to Chiefland FL only to find out after I had gotten there that they entrance of the trailer for some stupid add reason is not 6ft wide, in fact its narrow or smaller than the rest of the trailer, so I had to take my mower apart gobbet it home, which made me late to getting my son from school he walked home and I didn't get home till midnight. very pissed and unsatisfied.

TERESA D. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Nothing. The Drop-off was extremely easy.

Rebecca J. 
Rating:
5.0

Customer did not leave a comment.

Annabelle C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN A. 
Rating:
5.0

A very smooth operation, very fast, staff were on the ball Great service

RAYMOND JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

JAY E. 
Rating:
1.0

I did not need a dolly. The truck came with a dolly that was in my way and I could not complete my loading without moving the dolly to a different location. I never used the dolly, I never asked for a dolly. When I was forced to move it or leave my couch behind I had NO choice but to cut the zip tie. I tried to explain this to the rental center but they did not care!!!! They we rude and had no understanding at all. The dolly should not be in the way and the client should not be charged in cases like this!!!

DARRELL A. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

GARY R. 
Rating:
5.0

Customer did not leave a comment.

JACK G. 
Rating:
5.0

Great experience.

James T. 
Rating:
4.0

Everyone was polite but i was chgd $7.12 for addl gas when i followed. Your guidelines and added alittle more. Without this being told to me. I have the receipt from getting gas. I feel this is incorrect and not a good business practice. Thank you

GWENDOLYNNE G. 
Rating:
5.0

Process went well and the ladies in the office were very friendly. Good Job!

RICHARD M. 
Rating:
5.0

Wonderful facility and staff. Excellent service too.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
3.0

Came on a Sunday. Very small parking area. No one was there. Charged me 20.00 for after hours pick up when they are closed Saturday thru Sunday.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

ADYS B. 
Rating:
5.0

Customer did not leave a comment.

DALLAS D. 
Rating:
5.0

Customer did not leave a comment.

JESSICA H. 
Rating:
5.0

Everything went very good from pickup to return great service and price.

John S. 
Rating:
5.0

This location was the absolute best

KAREEM J. 
Rating:
5.0

Customer did not leave a comment.

JUNETTA A. 
Rating:
3.0

Make sure to be clear about the moving blankets being rentals. I rented my truck Saturday morning and returned it by that night around 630 or 730 p.m. I received a call 8 a.m. Monday that I had to return the blankets, but that they saw I returned the truck on Saturday. Due to the blankets, I was charged for Sunday truck rental. When I rented the truck, the girl did not tell me to make sure the blankets were with it. I feel charging a 2nd day on the truck was excessive. Why not charge extra for the blankets or allow me to purchase them instead? Very dissatisfied with that part of the experience. I would like UHaul to contact me to see about making this right. Thanks for your help, I appreciate it!

RACHEL R. 
Rating:
5.0

Customer did not leave a comment.

Ann M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL J. 
Rating:
5.0

no

ALCIDE G. 
Rating:
5.0

Yes and we have already.

GLENN R. 
Rating:
5.0

I will definitely use them again everybody in the office was amazing and Julie was outstanding

DESTINI B. 
Rating:
5.0

Customer did not leave a comment.

DON E. 
Rating:
4.0

Customer did not leave a comment.

Lucille K. 
Rating:
5.0

Woman behind the counter was polite & very helpful

PAUL G. 
Rating:
5.0

I have no suggestions as everything was as expected and very satisfactory. Staff at rental and return were pleasant and helpful. Equipment was exactly what I requested and ready on time.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

LAURA O. 
Rating:
5.0

Very professional and kind employees who helped us each step of the way !! Thank you

GRACE W. 
Rating:
5.0

Sooo impressed with the wonderful treatment we received. We will be renting at this place from now on .

MILTON R. 
Rating:
5.0

Customer did not leave a comment.

Jacek F. 
Rating:
5.0

Customer did not leave a comment.

ARTHURROBERT M. 
Rating:
4.0

Customer did not leave a comment.

THEODORE T. 
Rating:
5.0

Customer did not leave a comment.

JEAN GUY L. 
Rating:
5.0

Clean, well maintained and helpful, all good from my view

ARON S. 
Rating:
3.0

Stop.the fraud

JACKIE B. 
Rating:
5.0

Friendly customer service. Thank you.

DARYL B. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA B. 
Rating:
5.0

The team was excellent i give them A+

THOMAS K. 
Rating:
5.0

Best uhaul!!!! Steve and his wife provide great service every time I used them. Happy they have there 26 at this location and in stock. But when it's not I refused to used other location due to there customer service. Thank you

JASON G. 
Rating:
2.0

No room to park or make a u-turn

Steven K. 
Rating:
5.0

Customer did not leave a comment.

JACK A. 
Rating:
1.0

Severe call had brake issues clearly could hear there was an issue in the tire is a clanked all the way down the road when I return the vehicle one of the U-Haul employees looked at it and said yes there was an issue and then when I talk to the manager he denied it I have video proving that there was an issue with the truck I have contacted corporation

DEBRA C. 
Rating:
5.0

All was quick and easy

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

MARGARET M. 
No reviews have been submitted for this location.

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