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RAMON H.
Customer Reviews for Tropicana Belcher Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vehicle pulled to side when wheel was straight and pulled when braking. Not well maintained trucks
Anthony H.The ppl at the place give great customer service. 5Stars 💯
OMAR T.Great people
ROBERT L.Everyone was very helpful and friendly
JOSEPHE S.Everything went well, and I was able to call and confirm my reservation the day before picking up the truck. No prob.
DAVID SCOTT N.Truck had major oil leak due to loose oil filter. Guy that came out to fix it was great! Luckily I was not on the road with full load! I did not like having to drive to Largo to pick up a truck...seems like Clearwater should have one?
LAWRENCE B.5 stars excellent customer service provided, went above and beyond to make sure my needs were met
ROBERT W.This a great location to rent from. The employee hooked it up and double checked all the light connections. Front counter staff is always friendly.
KEITH B.Very professional and friendly staff highly recommend this place to everyone!!!
CYNTHIA P.Everything was great
CYNTHIA C.Nice place, very professional, easy in and out procedures. Will definitely come back, may rent storage here.
STEVEN D.Both sun visor were broke.
Darrell S.The location was great. The trailer developed a short in the taillights and we were able to repair it on the road. This dealer comped us a day for our troubles even when we told him that was not needed. We also had multiple schedule changes due to a emergency and they were always happy to change it. The next time I need a rental I will come back to Tropicana Mini Storage to rent it. Great folks.
KEITH B.They need a 26†at the location. They provide great customer service but not happy when I book at this location and have to transfer to 66th at to receive my truck if I wanted the other location I would book it there. Since online it show that my location is available then I get a the call to transfer not happy.
Jason G.Great trailer and helpful staff. We would rent here again.
WESTON C.The manager was completely rude and I would never use this location again. I put gas in the uhaul and he charged me 14.00 for gas. The gas gauge was were it needed to be and exactly where it was when I picked it up
Heaven W.trailer was muddy and full of leaves. I did take pictures when i signed this out but if you expect it back clean i would expect it given to me that way as well . was NOT a big issue we just needed to take a bike to the shop but its the point of it.
james G.Very friendly and thorough. No need to improve.
MICHAEL W.The location was great Steve and Emily were so great and were very business oriented .
carmen S.Radio did not work on an 1100 mile drive. Truck LEAKED and ruined heirloom furniture!
Heidi G.Very nice people, service. Clean.
Christine G.I did not use the dolly that was 7 dollars extra, that I pre paid for. Matt the csr was trying to take it off when I told him. The dolly was on the truck with a seal on it showing I never used it kind you. When the manager came over asking if I needed anything I told her the situation. Very emphatically snapped we don't refund the dolly, you took it with you. That came off pretty darn rude to a customer that just spent 130 dollars. All the dolly's go out on the truck I thought to myself as I stated it was on the truck in the back with its seal on it still. Guess next time it's budget.
Kyle S.They are great,stress of moving you want kindness in passing,they are all smiles.
Alan S.Very expensive
NORY A.the best customer service ever ! above and beyond
nadejda D.Easy, Staff hooked it up to my truck for me. Great group at this location.
Keith B.Very friendly and professional staff. Quick and easy pick up and drop off
edward E.I wish the hand truck would have been larger...we had a small one 😕 it was a bit tricky to use with larger items.. Over all Everything else was Great 👠Thank You 🙂
Shirley M.Change the wiper blades.
Roy J.Everything was great. Our agent 's name Brian did a great job explaining everything to us and the move was easy peasy. Thanks again
William F.Quick and easy. Reservations was made in person with an email confirmation. Pick up and drop off was easy. Friendly staff.
Keith B.Clean truck, clean store and pleasant staff.
amy L.The service is spotty. I asked for a simple itemized Bill for my reservation to date and was told to contact Uhaul. When the manager finally put an itemized Bill together, it was a nondescript snip, with no detail, no reservation number and not even on Uhaul letterhead. When I raised some indecision about tolls and billing statements, the Manager never directed me to Uhaul/payments online.
DAMON S.All went well....thank you !
elie M.Great customer service !
James W.Told me one thing did another . Argued with me on the phone Terrible customer service !!!
michael D.I'm going after this location, this is a problem to turn in a trailer two days early and they don't record it and then try to charge me.
john M.fast easy and clean
Lynn M.Great Experience. I will be back!
Quinesha A.Definitely a good location and the service was quick and easy to use.
Richard W.Quick easy super clean and friendly people!
Michael G.This location is far my best. Great custom services
Jason G.Outstanding customer service by extremely helpful and friendly, well informed employees. Definitely recommend your location and use again in the future
RICHARD B.Everything worked out great for us. Customer Service was 100% professional, everything went well, and as planned. We would highly recommend Tropicana Belcher Uhaul.
ROBERT D.Great service
THERESAA M.Awesome experience!!!!
fabio B.I'm GLAD and HAPPY this LOCATION has the 26†Truck again for the past monthsssss this location didn't have one for awhile. Happy and return customer to this location
Jason G.Na
Tim C.Not charging customers for equipment they do not use
Marshall W.Wonderful customer service, very knowledgeable, very efficient, very good experience.
William B.Service & attention, very friendly team I can't think of any at this time.
Diana C.Great service at this location for many years!
Michael H.