Customer Reviews for Tropicana Belcher Inc
(U-Haul Neighborhood Dealer)

1,318 reviews

220 Belcher Rd   Largo, FL 33771
(On Belcher 1/4 mile south of East Bay Dr)

(727) 531-3655

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(727) 531-3655

220 Belcher Rd
Largo, FL 33771
(On Belcher 1/4 mile south of East Bay Dr)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

timely, respectful of our belongings, and respectful

Leonza H 
Rating:
5.0

No issues - good experience!

Norm B 
Rating:
5.0

Customer did not leave a comment.

Aleksandar I 
Rating:
5.0

Nothing can be done to improve the next customer because they have done it for this customer

Robert C 
Rating:
5.0

The office staff is great , Always positive.

William P 
Rating:
5.0

Drop off was good right down the street I could’ve rode my bike home.

Lynette M 
Rating:
5.0

Customer did not leave a comment.

Edgar B 
Rating:
5.0

Easy rental, professional staff

Vince R 
Rating:
5.0

Customer did not leave a comment.

Thomas L 
Rating:
5.0

The only downside was the van smelled very strongly of cigarette smoke. It had less than 10k miles and drove very well. Was very pleased with checking in and dropping off.

Steve M 
Rating:
5.0

Great customer service. 10 out of 10!

Natalie P 
Rating:
5.0

Customer did not leave a comment.

Jeff H 
Rating:
5.0

Customer did not leave a comment.

Alberta D 
Rating:
5.0

This solved my problem. Thanks for service and location

Paul H 
Rating:
5.0

Customer did not leave a comment.

Ned N 
Rating:
3.0

Customer did not leave a comment.

Andrew B 
Rating:
5.0

Customer did not leave a comment.

mark h 
Rating:
5.0

Customer did not leave a comment.

Jaime N 
Rating:
2.0

The issue is not this location. The issue is I reserved at the Waters U-Haul and my reservation was canceled twice because trucks were not returned on time by renters. Then I was referred to this location - a twenty mile drive in each direction. When I dropped it off, I was charged for that 40 miles and the $8 I had to pay for the extra gas.

Michael L 
Rating:
5.0

Customer did not leave a comment.

Valerie F 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Customer did not leave a comment.

Ned N 
Rating:
5.0

Customer did not leave a comment.

Tiana R 
Rating:
5.0

Customer did not leave a comment.

Kathy G 
Rating:
5.0

The best service ever.

Dave H 
Rating:
5.0

I forgot my car magnet in the cab. I haven’t called back to see if it’s in the lost and found

Ronald B 
Rating:
5.0

Customer did not leave a comment.

Densys T 
Rating:
5.0

Super easy process and the staff was great

Juan P 
Rating:
5.0

Customer did not leave a comment.

Jerry Q 
Rating:
5.0

Very good customers service!

Thanh H 
Rating:
5.0

You are doing great. Employees are on top of everything and are very helpful, friendly and appreciate the business. Great job to all. This was my second time and I will go back in the future. Thank you.

Kay D 
Rating:
5.0

Thank you so much.

Yohan C 
Rating:
5.0

Customer did not leave a comment.

huseyin g 
Rating:
5.0

Customer did not leave a comment.

Stephen A 
Rating:
5.0

Customer did not leave a comment.

Mchael M 
Rating:
5.0

Excellent Customer Service and, great location, would recommend this U-Haul.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Peter M 
Rating:
5.0

Customer did not leave a comment.

Nahshon B 
Rating:
5.0

It would be nice if the ten inch truck had a ramp for loading. Everything else was great, customer service and the job got done successfully. Thank you Uhaul for your service.

keleen d 
Rating:
5.0

Great, efficient, quick service. Had the pick-up I wanted. Only 5141 miles on it. It road very smooth and quiet. Got the job done.

Ihor H 
Rating:
5.0

This location had it going on. They were friendly and knowledgeable about the van. When I told them about the issues we had they listened. All uhaul locations should be like this place.

Tim S 
Rating:
3.0

The interior of the truck was in pretty raggedy shape. The light control assembly was about to fall out of the dashboard. The sun visor retention clip was loose from the ceiling and we had to put it back in a few times. The driver's side armrest was loose and rattling throughout the move. This truck needs some basic TLC.

Kelsey S 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

I almost could not get the truck started multiple times because once key was inserted it would not turn. I had to wiggle and jiggle it many times before it would turn and start

MARK L 
Rating:
4.0

Customer did not leave a comment.

Sheila C 
Rating:
1.0

Rented truck at 8am for 12pm drop-off. returned truck at 10am . Mileage used was 5 miles. was then informed that I owed 21.00 for gas because gas gauge indicated 3/4 and was at 7/8 at drop off. Property manager Steven said that's not up to him its uhaul policy. I then stated I would not be using that location again if that is his attitude. He said great he didn't want me back anyway. 5 miles in gas should not cost $21 dollars. He then he only made $3 on my rental , so I guess his attitude is to get you on the gas so he can make his money. Would never use this location again just from Steve's attitude.

Ed J 
Rating:
4.0

Truck had high mileage expectations met given this. Stayed a little past 5pm appreciated that courtesy. Truck drove great. Thank You.

Mark B 
Rating:
5.0

Customer did not leave a comment.

Nicole J 
Rating:
5.0

Did not realize had to post mileage and gas till after key was dropped as after hours. Hope I was charged extra for that. Was not told that at checkout. Otherwise no problem.

DAVID H 
Rating:
5.0

Everyone is always friendly and we always use this location for our moving and storage needs.

Asha F 
Rating:
3.0

Keep the friendly staff.

Randall W 
Rating:
5.0

Excellent customer service. Staff were kind and friendly.

jodi h 
Rating:
5.0

Customer did not leave a comment.

LONNIE B 
Rating:
5.0

Customer did not leave a comment.

Morris E 
Rating:
5.0

Very helpful staff!

ROBERT T 
Rating:
5.0

Customer did not leave a comment.

keith r 
Rating:
3.0

The guy at counter was rude.

Lisa D 
Rating:
5.0

Customer did not leave a comment.

Scott H 
Rating:
3.0

The staff was friendly and helpful (there was a U-Haul systemwide computer outage which caused delays which was not the fault of the staff or this location) however, the van was smelly and dirty inside when I picked it up. I mentioned this several times to staff and no assistance was offered. Paperwork from the two prior rentals was still in the van which shows the van was not cleaned well. We have to put beach towels on the dirty seats so we had a clean place to sit and also a towel on the floor between the seats. I also had to spend time cleaning the inside of the cab with Lysol wipes.

Kathryn D 
Rating:
2.0

Truck was dirty. Dead bugs plastered to the windshield. Front end alignment was off and truck was pulling to the right. I was told of a policy I never heard of, I was told when I returned the truck if I did not back it into a spot I would be charged $20.00 just to have it turned around. This was not my first rental this past month with Uhaul, and I never heard of this before. But the staff at this place was not overly friendly, and was quite abrupt. Anyway, I will not be recommending or using this facility again.

Michael M 
Rating:
5.0

I would not use uhaul again as it is too expensive. There are trucks to rent at Home Depot and they don’t charge you mileage and make you refill the tank.

Megan B 
Rating:
5.0

Very polite and helpful!

Chad L 
Rating:
5.0

Customer did not leave a comment.

Susan M 
Rating:
5.0

Mark was fabulous. Explained everything with the U-Haul process in detail and was just overall excellent and pleasant to work with. Thank you for a great and stress-free experience!

Jennifer G 
Rating:
1.0

Educate!

David W 
Rating:
4.0

Gas cap wouldn't come off to put gas in. Truck started reving up RPM while stopped in neutral and in park resulting to having to turn the vehicle off at the stoplight at an intersection. Brakes felt kind of off too.

Hayley G 
Rating:
5.0

Customer did not leave a comment.

Lea S 
Rating:
5.0

Customer did not leave a comment.

Gary R 
Rating:
5.0

Customer did not leave a comment.

Natalie K 
Rating:
5.0

The gentleman that took care of me was very friendly and professional. Will definitely go back to them.

Lillian S 
Rating:
3.0

Service was great. I was happy with the initial cost , however, I paid $1.19 per mile and wanted to pick up close to my house in Seminole. The truck was not brought to a close location but I Paid for every mile to the far location and back , plus my move. I am very dissatisfied by that l was not able to pick up close and had to pay extra as well

melissa l 
Rating:
5.0

Customer did not leave a comment.

Eugene w 
Rating:
5.0

Service was excellent and extremely helpful. Would recommend this place in the future.

THOMAS W 
Rating:
5.0

Customer did not leave a comment.

Larry B 
Rating:
5.0

Customer did not leave a comment.

Seth T 
Rating:
5.0

Customer did not leave a comment.

Dawn B 
Rating:
5.0

Customer did not leave a comment.

bridgett m 
Rating:
1.0

We did mobile pick up. Initial part at 7am went well but when it came to getting key from lock box, it could not be opened. Uhaul agent contacted the on-site property manager and they said they would come to assist, but they didn’t. They finally opened to office at 7:45 and we asked them to help and they said they didn’t open till 8 and their Uhaul hours started at 9 and they weren’t sure when they would have time to help. We called uhaul and we’re in the process of trying to get a truck from another location and they finally came out at a little after 8am with the key. We tried to get a photo of the mileage out and fuel level and service light kept coming on and we had to keep turning truck on and off to finally get the required photo. Got to location to pack for move and discovered they had not included the packing quilts we paid for. I will never rent from this location again. Their attitudes were beyond belief!!!!

Tamara B 
Rating:
5.0

It was great service.

Fabian R 
Rating:
5.0

Just be who you are, Excellent!!

Kay D 
Rating:
5.0

The staff was professional, swift & pleasant.

Nicole B 
Rating:
5.0

Provide beer and strippers!

James S 
Rating:
5.0

Customer did not leave a comment.

Randy L 
Rating:
5.0

Customer did not leave a comment.

FRANCES S 
Rating:
3.0

Wipers on the truck were in terrible condition, was very unsafe driving in the rain. I paid for a furniture dolly which was never given to me, they didn’t remove it until I reached out to them. Truck was very old and didn’t drive very well, not great for highway driving.

Harry R 
Rating:
3.0

Customer did not leave a comment.

Natalie F 
Rating:
5.0

Doors on truck are very difficult to shut but all else good!!!

Annette C 
Rating:
5.0

Keep the great attitude and pleasant demeanor.

John M 
Rating:
5.0

Customer did not leave a comment.

Angee G 
Rating:
5.0

Ten (**********) stars for this location; organized, clean, professional, personal and customer focused. Traveled/relocatedmoved numerous times in my profession, this this is the BEST storage facility that I have ever seen that also services UHaul. Simply amazing!!! Should be the model for all other locations.

Jay P 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

The Tropicana location was not responsible for any of the inconveniences I have mentioned above. Overall, they were friendly and understanding of my situation and felt they really wanted to help me resolve my issues.

Nathan G 
Rating:
5.0

Customer did not leave a comment.

Elizabeth N 
Rating:
5.0

Customer did not leave a comment.

Steve H 
Rating:
5.0

Service was friendly and efficient. No complaints.

Robert B 
Rating:
5.0

Staff and location are great and very kind and informative but not sure if my complaint had been noted properly about last time rented. Rented same van October 7th-10th and notified about it pulls to the right. Upon renting this weekend I asked if it had been fixed/serviced for alignment and was told U-Haul(corporate) had come out to look at it but to me it seems nothing had been tested IMO as it still does the same hard pull to the right on interstate. Im sure it wasn't driven at 65mph during inspection (if it really had been inspected) Needs front end alignment as it still pulls to the right pretty hard when on interstate going 65mph(slight pull intown speeds) This time during rental it poured rain so maybe clean inside windshield(very dirty in drivers visual zone) and replace wiper blades as it just smears water and not removes/clears water from it.

Wesley D 
Rating:
5.0

The rental / registration process was expedited and timely. The 15-foot box truck was clean, adequate for the moving job and was provided in good mechanical working order, although it had just over 131,000 service miles.

Bill E 
Rating:
5.0

Staff was great and definitely helpful with details of all the ins and outs that may be dealt with while renting.

Wesley D 
Rating:
5.0

Customer did not leave a comment.

MARCOS S 
Rating:
5.0

This location at 220 Belcher RD. Largo was fantastic. The staff was pleasant to work with. Polite and customer service was better than I expected. I would HIGHLY recommend this location.

Theresa W 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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