Customer Reviews for Truck Town LLC
(U-Haul Neighborhood Dealer)

31 reviews

3636 Dalton Pike   Cleveland, TN 37323

(423) 709-8482

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(423) 709-8482

3636 Dalton Pike
Cleveland, TN 37323

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

john j 
Rating:
3.0

Did not have what I ordered. Needed a furniture dolly. They didn’t have.

Diane L 
Rating:
5.0

Customer did not leave a comment.

Daniel L 
Rating:
5.0

Customer did not leave a comment.

Keith B 
Rating:
3.0

The location is self service.

Suzanne L 
Rating:
5.0

Very friendly and very helpful , will do business with them again .

Jenna M 
Rating:
1.0

No one there at 9.30 am to receive trailer ,when I called the number to ask why they weren’t open at 9.00 as advertised they hung up on me .I managed to unhook the trailer myself and left.It was no checked in until 10.30 am according to my web receipt.would not recommend thi company.

ken d 
Rating:
5.0

Great service!

Andy S 
Rating:
5.0

Customer did not leave a comment.

Brenda P 
Rating:
5.0

Customer did not leave a comment.

Jamie D 
Rating:
3.0

Customer did not leave a comment.

Heather G 
Rating:
4.0

Customer did not leave a comment.

janice s 
Rating:
5.0

Excelente servicio

elkin f 
Rating:
5.0

Customer did not leave a comment.

Stefan F 
Rating:
5.0

Customer did not leave a comment.

Christopher W 
Rating:
5.0

Very good service, everything is good! Location is good coming in and out! I'll recommend to everyone!

John D 
Rating:
5.0

The man that rented the u-haul from was very nice, very respectful, and very helpful!!!!!!!!!!! I would recommend him to any of my friends!!!!!!!!!!!!!!! And if I need to rent a u-haul I will go back to him.!!!!!!!!!!! Thank you!!!!!! Ron Martel

Ronald M 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Customer did not leave a comment.

Matthew F 
Rating:
4.0

Friendly person checking out trailer to me. Was helpful even though he had several people all showing up at near same time. Good selection.

Newton G 
Rating:
2.0

Customer did not leave a comment.

Mary S 
Rating:
5.0

Customer did not leave a comment.

Jason T 
Rating:
1.0

After renting the uhaul the guy never made sure that the dolly we paid for was there. He was more concerned that we were 45 minutes late and he said he had to go to lunch. That it was a good thing we got there or he would have charged us an additional $50. So we got to our location with no dolly for the weekend because they were closed at the point we figured it out . When calling multiple days there’s no voicemail because it was full for three days. Tried calling on Monday after it was dropped off and still VM full. Our receipt that was emailed said $48 but we were billed $92. On a side note I had also tried calling before we picked it up on Thursday and Friday and their VM was full then as well.

James G 
Rating:
5.0

Customer did not leave a comment.

Felipe G 
Rating:
1.0

Customer did not leave a comment.

MICKEY S 
Rating:
5.0

Customer did not leave a comment.

Anthony P 
Rating:
5.0

Customer did not leave a comment.

Kenneth Y 
Rating:
5.0

Customer did not leave a comment.

Kenneth Y 
Rating:
2.0

The app told me there was a 6x12 covered trailer available when there wasn’t. I didn’t receive the equipment I ordered. App was not accurate, not impressed. Dealer was able to provide other smaller trailer. I’m happy with the dealer, unhappy with the app.

Timothy M 
Rating:
5.0

Customer did not leave a comment.

Changsu P 
Rating:
5.0

Customer did not leave a comment.

One E 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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