This place is a joke you never see anyone they change my papers and added safe move and I checked I didn’t want it I didn’t get U-Haul till 1130 am they bout 10 and I returned it at 7:34 on the 23 but I’m sure that’s messed up to and put I used 59 miles which I don’t
TIFFANY O
Truck Town LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, TN 37323
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Customer Reviews
- 3.5 Average Customer Rating
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Never saw the person that had the lot he sent some weird character over there. The trailer that was sitting on the lot that could have been the office said ENTER AND BE SHOT. I dropped it off at 1:44PM and he never recognized it until 8:34 the next morning. I had taken pictures to prove I dropped it there. if it had not been for the fact there was a person with me from that area i would have felt very uncomfortable
nancy pGiving 4 stars because the customer service/phonecall with district was so pleasant - that experience overall and the drop off itself was just fine.... but I deducted one star because the actual location is so scary. Im glad I had someone with me... the trailer you come across as soon as you pull in and get out to walk around looking for the office has spray painted "enter u get shot" in multiple spots and the entire location has that vibe... thats the best I can explain.
Jesse BThe location was closed. The instructions were to call location when I arrived I tried calling several times, with no answer., it was The weekend though. There was a sign on a trailer that was disturbing.
KRYSTI VTim did a great job getting me in and out, and was very personable. Thanks
David B