Make the interaction with the customer service person internet or online service better
Annmarie G
Customer Reviews for True Shine Auto Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you Sekhai, for your professionalism. I will tell others about the great service that I received!! God Bless you and your business continually. Dar
DARLENE MGreat customer service
SAKII TTo not have the tire light come on after a hour of driving
audrey lWould rent from again.
SAKII TGreat customer service
SAKII TGreat guy
SAKII TMuy buena atención
Darwin MThe back had a lot of dirt in it,.we didn't have a broom to sweep it out before loading,.so our furniture took a hit unfortunately. Other than that everything else was tip top. Great customer service, great selection, truck in good condition and I was able to.swing back by to get a dolly and furniture roller.
Maesha GNa
ROSSALIND TGreat customer service and wonderful place and convenient
SAKII TI had no problem except. Soon has I pick-up the truck I had to go straight to the gas station. before I was able to start my move.And I left it with more gas than it had before I picked it up . That was my only concern.
Kimbie BVery nice person at this location! Thank you for your help.
JUSTIN KWell, i want the owner to take time to clean out the inside....between rentals!!!
Karen Dhe has great customer service. he holds great conversations and he also has two great companies i’ll be back to use is u-haul we i move out thanks again.
KURT WThe gentleman who rented to us went above and beyond! Very nice guy! Will definitely rent from him if I ever need another uhaul. And will definitely be by to clean my car at his car wash! ☺️
Amanda MGreat service all around
KEVIN GThere was no one available to answer the phone at the that was provided. Hours later someone called to assist me. They lied about the amount gas that was in the vehicle so I will be charged extra! And I have “YET” to receive the final bill Horrible experience all the way around
MARGEITT FNothing at this location that I can think of. The one thing that I saw when I came in yesterday, was fix today when I returned the truck. That was the U-haul sign.
JACQUELINE TWhen I arrived at the Carwash to retrieve the Uhaul truck the back of the truck was open I reserved a dozen pads and 2 Dollie’s for the truck nothing was in it. I checked in on the app and received the code to open the lock box and there was no key inside. Myself and Uhaul called the owners for over a hour with no answer to let them know there was no key available I waited over 2 hours for the owners sister to show up with the key to the Uhaul which was after 1pm and my reservation was at 10am. This location is very unprofessional Uhaul noted for them to give me $50 refund they told me they wasn’t going to approve the $50 refund I told them to keep it. The truck was under the E almost ran out of gas pulling they they advised they they don’t gas their trucks either and the truck was stuck in tow which means it uses the gas faster than it would regularly. I would not recommend this Uhaul location to not even my worst enemy.
Cornelius M