Customer Reviews for Truly Safe Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Truly Safe Self Storage

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Tara D.
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Absolutely wonderful experience! I have rented many times and by far the service at this location was fabulous! Extremely friendly and super helpful. Location was actually closed and we did a app pick up order and they still opened the doors and got us checked in! You are doing super keep up the great service!

Candy M.
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I was a day late and stopped to stay in a different location. No one rolled eyes or got upset!! This man even backed the uhaul up for me! Uhaul really has it together!!!

Mindi K.
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Customer did not leave a comment.

Sher Ali K.
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Customer did not leave a comment.

Richard V.
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Nothing. This is the best experience I ever had with Uhaul. The owners are professional, friendly and knowledgeable. This is a first class operation.

camille V.
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Customer did not leave a comment.

Lakken F.
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Great service, would highly recommend. Best in Albuquerque

Paul F.
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Customer did not leave a comment.

Mary W.
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Customer did not leave a comment.

Michael R.
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Brian and his wife have great customer service

Porschia S.
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Customer did not leave a comment.

John B.
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Brian helped me quickly and efficiently. Seamless transition.

carly G.
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Loved supporting a local family-owned business. Owners were very nice and great to work with.

kevin S.
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Customer did not leave a comment.

Rosalee M.
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Brian and his staff were super helpful and courteous. Especially understanding when I was a bit late. During a stressful time such as moving plus the added impact of a pandemic, it does the soul good to run into good, kind, and understanding people. Thank you!!

DEBRA F.
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Customer did not leave a comment.

Tonya I.
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Above and beyond! Owners were extra friendly and helpful, and the whole process couldn't have been smoother. Helped me out after hours returning the trailer, too. Thank you so much.

Eric E.
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Customer did not leave a comment.

Samuel D.
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Heather C.
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Victor D.
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The gentleman at the pick-up site was courteous, knowledgeable, helpful & efficient.

Robert A.
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Keep up the great work

Tahj S.
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Customer did not leave a comment.

Natalia S.
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Brian and Gael are some of the most helpful and kind people I have ever had the pleasure of meeting. We had a ton of hiccups with our car, including the wire for our lighting to attach the trailer. Brian was on his hands and knees trying to help us fix it, no exaggeration here- in the pouring rain! Brian picked up his phone every time we called, and really made our move as easy as possible. I am so happy with our experience and will never use another moving place/company again!

janet M.
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Customer did not leave a comment.

Christina P.
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Everything was great. These folks take care of their customers, going above and beyond. If you need a Uhaul or storage space, this is the place to go!

Keith P.
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Customer did not leave a comment.

Tammy C.
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Rachel M.
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Very sweet owners, they made extending my contract days easy too.

erin S.
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I had never rented a truck before, and this experience was wonderful! Very friendly and professional. The truck was in great shape, very clean, and the customer service was awesome.

Karen A.
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Customer did not leave a comment.

lisa G.
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Thanks to the folks and the doorbell named Oscar

Alan C.
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Customer did not leave a comment.

Haley M.
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Customer did not leave a comment.

Tatiana S.
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This location was great! Brian and Gail are amazing, great customer service and hospitality, would definitely recommend

Troy W.
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Excellent service, stayed open late for me to return equipment after I had a blowout on my own vehicle and did not charge me for being late. Very understanding and helpful. Thanks! I will use this location again.

Agnes C.
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Very kind and friendly!!!

Kenneth P.
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Was overcharged an extra day. Was not given a receipt. The guy told me he would send me an email receipt because he was unable to print a hard copy. The final transaction seem kind of shady. We've been overwhelmed with the move and getting situated so I haven't looked over bank statements. However, when you smell a skunk you better check for one...

LaVinda R.
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Customer did not leave a comment.

Rajeeb H.
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Brian is one of the most friendly and competent guy. His attitude made things easy for my move. Wish brian and his family the best!

EVAN B.
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Excellent customer service from this family owned location.

Jamie W.
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Brian was very helpful along with his wife. It was the best U-Haul visit I've had.

Dennis R.
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Customer did not leave a comment.

lisa W.
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every thing went smooth

Justin R.
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The office offered to open early so accommodate an early pick-up. They helped with all the set-up and were incredibly friendly in doing so.

Ralph A.
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The guy I met was wonderful. He is a good person

Peter B.
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This operation is thoroughly engineered. A lot of thought obviously went into its design. W

Samuel M.
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Great experience

Nancy C.
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Customer did not leave a comment.

Betsy M.
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Everyone was helpful and timely. Thank you so much.

Richard S.
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staff was very helpful and made sure the trailer was on correctly

loretta B.
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Brian helped us in a professional manner but he was friendly and helpful. I would recommend anyone who needed moving rental services to call him as he went above and beyond to secure the right vehicle for us, prepare it for our long trip and gave us great advice and service EXCELLENT IN EVERY REGARD!

David Duff G.
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Brian was exceptional coerdial & helpful

Ophelia R.
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Great customer service! Clean and maintained.

Marty A.
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Highly recommend this location. The owners were super friendly and made the whole rental and return experience easy from start to finish. I'll definitely go back to this location anytime I need a rental trailer.

Brian C.
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Customer did not leave a comment.

Jimmy L. | Overall Experience |
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Overall great price

Robert M. | Reservation |
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Owner/ Manager was very helpful and able to find me help to unload. Nice gentleman great place easily accessible No problems everything upfront was made to make my movein as painless as possible

No reviews have been submitted for this location.

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