Well I made a reservation for Thursday , July 24th 2025 , however nobody was at the location for me to pick up the uhaul. I waited all day and then they said I’d have to wait till the next day, the next day comes and nobody was at the location AGAIN and I had already paid for the uhaul by the point . On top of that the mileage fee went from .99cent to $1.29 . My uhaul was not guaranteed for the day I needed it the most and I had to go to a whole other location. I have yet to get a refund for my $190 payment and I had to pay for another one in Dillon’s location for $150 something and I did not even use all the miles I payed for
Derrick C
Customer Reviews for Turner Auto Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep getting more rentals
COREY WThe best experience I've ever had. Wasn't there more then five minutes. Drop of was the same. The best!
FLORA MI went to pick up the 20 ft van I ordered 3 weeks in advance. When I got in, the air condition didn’t work. I went right back in the office and they told me to call the 800 # for someone to come look at it. I hadn’t even driven off the lot. They then said my Option was a 15 ft which was too small or a 24 ft which I didn’t feel comfortable. A manager was supposed to call me, never did. They said they would reimburse the different in the two trucks, haven’t seen that. What should have been a one way trip took 3 because the van was too small
Danielle WThe person to received was not on seat but one elderly man helped show me where to park the dolly and promised the lady responsible will check it in.
NGUM BHave packing boxes for sale at Lowe's carion
HOLLY CEverything was great.
Kimberly MI would like to Salute 🫡 the young lady at that location for helping me she was very nice and helpful.
Derrick RGreat customer service clean and friendly
micheal bYes please put the gas meter back on full
MALCOLM EEvery thing was perfect
Toskeyshi BVery impressed with the service I received.
KIMBERLY FAll good
Thomas TTurner Auto Sales is the best!!
Mike HNone
Ronald KOver charge me
Khaliq BDropped van off after hours with no issues
Carol Sgreat service, easy check and check out.
Michael SCustomer service was very good and helpful 👍
Sandra BNeeds no changes.
DON CN/A
DARNELL DDry nice people
ROBERT TFriendly but was ready to move on to next task and be done with me
Mike GI rented a 10' truck to move a hot tub in town. The truck was too small so it wasn't even used. It was driven 11 miles and they sent me an email saying this rental cost me $101. I put $5 in gas because I only drove 11 miles. They added a cleaning fee and said I owe for 2 more gallons of gas. I can assure you I will never rent from them again. If it takes 3.5 gallons of gas to drive 11 miles I would suggest everyone rent elsewhere unless you have a million dollars for gas. Apparently you need to wax the seat you set on also so you don't get charged $25 for cleaning fee. What a joke. I had just rented from the same place the prior week and had no problem. Don't ever turn a truck back in after hours or you'll be charged whatever they wanna charge you. I'm not paying their light bill for them.
Fred BJust need to check trucks. The air only came through the defroster. Not good, but do-able.
DON CThey were very helpful and I will recommend them to any one needing theirs serviced.
Calvin SKeep doing what you doing. Young lady that took care of me was very professional
JERRY BNot A Thing
Rosa CFriendly and knowledgeable staff!
madge hgreat to do business with
Charles SThis is a great place to pick up a trailer from. I felt very comfortable with the staff right from the beginning. It was almost like renting from a friend. It was a very smooth process
Leslie GEverything involved with picking up our truck and car hauler couldn't have went smoother. We picked up during tropical storm Ian and they were there waiting
mike nIf you're looking to rent a u-haul, definitely check these folks out. I was moving furniture in town and used these people. Great service. Would use them again.
Susan HExcellent service!
Diana Bna
JohnorMiriam BThe only issue was that possibly the same type of truck was available locally. It would have saved me at least 30 miles of truck travel and the same with my car to and from Dillon, SC. But the local truck was not shown on the UHaul website. I saw the local trunk here in Marion, SC within a hour of returning the UHaul truck.
James VNothing at this time
Wendy WEverything was great
Troy WYou or a ok.
Johnny TVery accommodating and helpful staff.
Lawrence GAfter hours drop off but It was a convenient location.
GARY RExcellent service.
Mary J