Vehicle was clean, but inside windshield dirty.BENJAMIN D.
Customer Reviews for Turner Farm Self Storage
(U-Haul Neighborhood Dealer)
Garner, NC 27529
Services at this Location:
- Mon-Thur: 9:30 am - 5 pm
- Fri: 9:30 am - 5:30 pm
- Sat: 8:30 am - 5:30 pm
- Sun: 9 am - 1 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Update web directions and functions for out of office hours returnsJOSEPH J.
Customer did not leave a comment.ABEL A.
No commentWallace W.
The right rear taillight and turn signal were not operating. Had to switch vehicle with another U-Haul dealership. Angie and company took very good care of us at Turner Farms U-Haul!PAUL C.
Customer did not leave a comment.Kenneth S.
Customer did not leave a comment.EDWARD W.
Great customer service!DE ANNA E.
Michelle was nothing but the best to work with and helped us in every way will definitely recommend them to anyone looking!JEFFREY M.
When I arrived to pickup the truck I request they didn't have one my request was canceled so I call your support line and the sent me to another site to pick up a truck.ALONZELL R.
Customer did not leave a comment.Nickolas B.
Customer did not leave a comment.CHARLES L.
Customer did not leave a comment.WENDELL JACK B.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Morgan P.
Customer did not leave a comment.Brian K.
Customer did not leave a comment.MARSHALL C.
Customer did not leave a comment.Sonya B.
Place was always clean and staff could not have been any nicer was there about 4 years and it was one of the best storage experience everDANIEL L. | Overall Experience
Customer did not leave a comment.CHARVON P.
Good rental.WALLACE W.
Customer did not leave a comment.Gary S.
The AC did not work the whole way from NC to CA it only worked wen i picked it up after that it wouldn't work at all i had to by a fan to keep me cool on my trip.Wen i asked for some type of compensation i was told they couldn't help me Really bad experience with u-haul.ADRIAN N.
Customer did not leave a comment.COREY P.
Customer did not leave a comment.MATTHEW F.
I have used Turner Farms Storage a number of times and each time I am greeted by friendly and helpful staff. Thus is my Go To facility when I fun out of room!Philip P. | Overall Experience
In and out in 5 minutes. Excellent service.EDWARD G.
Great service, easy drop-off and friendly staff!ERIC H.
No appkiance dolky or blankets as ordered Truck dirty windows. Hard to see outDoug B.
Customer did not leave a comment.WILLIAM Y.
Very efficient! We were in and out in no timeDENNIS F.
Everything is GREAT as is. Great Job. ThanksWAYNE W.
Customer did not leave a comment.Philip H.
Customer did not leave a comment.MARY R.
Nice new clean place. Staff was friendly and helpful.WAYNE O.
Customer did not leave a comment.Nathaniel W. | Overall Experience
The staff was always so friendly and helpful!!Maia w. | Overall Experience
Customer did not leave a comment.victoria s. | Overall Experience
Just keep giving the same great service. ThanksChristopher B.
Customer did not leave a comment.MICHAEL N.
Customer did not leave a comment.Candace M.
Customer did not leave a comment.JAMES S.
I have rented many Uhauls over the past years and this is by far the best service I have gotten. The women at the desk were kind, quick, and responsive to my questions. The location was clean, the van was clean, and the employees were super friendly and helpful. I am very impressed with my visit to this Uhaul/storage facility staffCourtlyn C.
Customer did not leave a comment.Dustin G. | Overall Experience
The ladies at Turner Farms Self Storage were AMAZING! Super helpful and friendly!NICOLE W.
excellent customer service. Thank you. be blessed.ERNEST J.
Extensive and detailed after hours drop off was not identified at time of pickup. Unfortunately keys were dropped in the box before all the details required were completed. This made it hard to supply pictures and details required by in line drop off system. Would have been nice to know this from the start. I hope I do not get late fees due to this.MICHAEL H.
I enjoy the services at this site because they are very friendly and considerate. The trucks are well maintained and the storage impeccable.ALVIN L.
I was over charged for mile that the uhaul provider didn't fix In their systemMichelle D.
Additional equipment I requested wasn't there. Clerk made no effort to locate it for me. I had to lo ate it myself and make a separate contract which means I had to go through the process twice of creating the contract and returning the equipment!Ricardo C.
Customer did not leave a comment.VICTORIA K.
Customer did not leave a comment.BRITT D.
Customer did not leave a comment.MELVIN G.
Customer did not leave a comment.EDWARD C.
to far away from raleigh n. c.LUCY J.
Customer did not leave a comment.Thomas W.
The truck was old, but still ran well. The inside was clean.KENNETH L.
Customer did not leave a comment.Alyse W.
Customer did not leave a comment.CHAD R.
Great experience.RANDALL D.
Customer did not leave a comment.Philip H.
Customer did not leave a comment.Wayne D.
Super friendly staff, very helpful and willing to help. Would recommend this location to everyone!!!Christopher D.
Customer did not leave a comment.Rebeka H.
Great location! Friendly “family” feel from staff.Lindsey S. | Overall Experience
Customer did not leave a comment.Wanda G.
Customer did not leave a comment.JOHN C. | Overall Experience
AmazingMarlin S. | Overall Experience
Could not ask for better service !!Pamela N.
They were very helpful. I will use them again.Brian T. | Overall Experience
Customer did not leave a comment.KESHA M.
The staff, especially Angie, was very helpful.John J. | Overall Experience
Excellent customer service and efficiency.No problems.Satisfactory experience!BEVERLY P.
Have submitted email on issues found during delivery, headlights dim @ night could barely see & driver side door weather stripping air coming in & when raining water aswell.Waiting for a return call.ThanksJason H.
Customer did not leave a comment.Melieka H.
Customer did not leave a comment.MELISSA C.
They charged me extra for gas when it was barley on the 3/4 line. Ridiculous. They got leaky truck and trailer that let water get into my things and when I called to tell them the would be more than happy to hang up on me.KAU B.
I was pleased with my interactions with the staff, friendly and efficient . Keep up the good work.CONSTANCE V.
Everyone was wonderful to work with. Great storage unit. I'd drive across town to use them again.Mary Elizabeth T. | Overall Experience
Customer did not leave a comment.KEENON H.
Customer did not leave a comment.ALICE H.
Customer did not leave a comment.Gerald B.
The staff were professional and knowledgeable.Barbara S.
The best experience. Angie went above and beyond to help us. Moving across the country is a stressful time. Not having to worry about the uhaul truck was so nice. She is so professional and kind.SCOTT T.
Customer did not leave a comment.CHRISTOPHER A.
Customer did not leave a comment.Tonya T.
Wonderful, friendly staff, great place!bonnie b. | Overall Experience
Customer did not leave a comment.Brian K.
Extremely easy check in and out, with amazingly nice staff.Lucy K.
Overall great experience. The two associates were awesome. Thank-youDAVID J.
When I checked out lady at front desk was very rudeJames R. | Overall Experience
Customer did not leave a comment.Thomas R.
Customer did not leave a comment.Valerie H. | Overall Experience
Customer did not leave a comment.THOMAS P.
Customer did not leave a comment.Dwayne B. | Overall Experience
Very clean facility and nice staff!Teressa C. | Overall Experience
Great customer serviceRONALD D.
Nothing! Pickup was perfect! Customer service rep went above and beyond to help! She was so knowledgeable and helpful hooking up the trailer!Brian H.
Customer did not leave a comment.Timothy R.
While this location was great and helped me out, I was sent to 3 total locations. I made my reservation at a location close to my house. They tell me the day of pick up, they didn't have what I reserved (though online said they did). I was sent to a UHAUL Center 40 Minutes from my house, to find out they also did not have what I needed to my reservation. I was then sent to another location another 20 minutes away to discover the only truck and tow they had was 10 feet bigger than what I ordered and not a tow dolly for my car, but an auto transport, and I was still told to pay the higher rate when it wasn't my fault. The incompetence and lack of care for customers with UHAUL is appalling. I'll be spreading the word on how awful they are.JOHN M.
I do not like having to drive 18 miles to pick up a Uhaul when my preferred location was about 3 miles from my house. It might be very convenient (and save money) for Uhaul to not move the truck to the preferred location...... but not very convenient for your customers.Patricia O.
Customer did not leave a comment.SOPHIA B.
Customer did not leave a comment.TRENT M.
Our experience was great. First time we had ever used a storage company. Climate control is the way to go. Staff was great from our first inquiry and questions to the day we moved out. We kept our belongings in storage for nearly 2 years!!NEEDHAM W. | Overall Experience
Customer did not leave a comment.Ernesto M. | Overall Experience
The woman that setup our rental contract at Turner Farm Self Storage was awesome. She was really helpful in getting us going. My only issue with the experience is that I was told I couldn't create my reservation until a week before pickup at another self storage location. So I did and we were all set to pick the vehicle up at the storage facility I have my things at. 3 days before I'm set to pick up my belongings I get a call that I will have to go to a different store to pick it up (and of course I'll be charged the mileage to do so). When I called the location, I was told that someone had already reserved that day that's why they had to move me. Then why wasn't I told when I initially set it up? Once we rerouted how we were going to get this done, I was setup for a 9 am appointment at Turner but that location doesn't open until 9:30am.LINDSAY D.
We were at this storage for 13 years and could not be MORE PLEASED with Angie and Austin for everything they did for us all these years! Thank you so much!JOANN C. | Overall Experience
Customer did not leave a comment.Barbel M.
Absolutely wonderful staff and experience from beginning to end!!Reginald W. | Overall Experience
Customer did not leave a comment.Robert N.
Incredible staff, outstanding facilities and convenient location. We have used them to rent trailers multiple times and now two storage units for the past three months - we are moving to OK now and if I could take them with us, I would do so in a heart beat.Joshua H. | Overall Experience
Customer did not leave a comment.Shawn P.
Customer did not leave a comment.KENNETH T.
Customer did not leave a comment.Antonio D.
Customer did not leave a comment.John W.
Everytime I use Uhaul what I have reserved is not ready or not there at all, even after confirming the day before. This time our mobile check in could not be done because the site we were picking up at had not properly set up their portal with uhaul. Then we went to another location after waiting on hold for 30 min and they did not want to take our discounts that had been given due to the inconvenience.sarah D.
Easy process. Very helpful and knowledgeable team membersElbert H.
Customer did not leave a comment.joel H.
Customer did not leave a comment.Regina F.
Customer did not leave a comment.Marc O.
Clean facility. Staff very helpful.Kenny W. | Reservation
Austin has excellent customer service skills that feel genuine. We didn’t get the impression that he’s in it only for the money. We left with the impression that he loves working with people. Thanks!Samuel K. | Reservation
Very helpful and knowledgeable about all the products.STEVEN C. | Reservation
Very helpful staff and the storage units are very clean.Penni B. | Reservation
The space was ready for me to use on the same day.Charles R. | Reservation
Austin was very helpful and explained things clearly. The facility and unit was white glove clean.STEVEN C. | Reservation
This is a very nice facility. Staff was very friendly, but I do wish they had told me ahead of time that my door was different (I have a handicap unit but was unaware until I got to it.)Jason P. | Reservation
The young man Austin who assisted IS very professional, personable, helpful, courteous and most of all KIND. This young man will be successful in whatever he chooses in life. Five star rating!Debbie R. | Reservation
Checking in here after reserving online is a breeze. Great staff and customer service here. Easy to tell they care about their customers. Second storage unit with Turner Farms SS and it’s been great.Joel H. | Reservation
The self move in process was so simple! This site is new, clean, and well maintained. The staff here are very customer service driven and go above and beyond to help your move go smooth. Thanks!Angela S. | Reservation
I would recommend this to everyone..... thank you.SHARON M. | Overall Experience
Nice, new building. Climate controlled, well lit and free carts if needed. Would recommend for short term needs. Prices a little high after discount ends.Penny M. | Overall Experience
The unit was dark and hard to see what I needed to get out. I was told that if I moved my stuff out early that I would get a partial refund, however this did not happen. The floor was dirtyAnna P. | Overall Experience
ExcellentJAIME F. | Overall Experience
Everyone was friendly and helpful.GAIL H. | Overall Experience
need reply to adjusted billing...failed to provide 12month free,,,was told a 13 month was added but have not received a new receipt to show it..please replyRaymond B. | Reservation
The staff was very pleasant and professional in explaining the details of your storage area. It made me feel great knowing my belongings were protected and inside with cameras. I'm well pleased.ERIC H. | Overall Experience
Don't like having to leave a review to get my 6 bucks backRandy R. | Reservation
This was the worst storage experience I have ever had. And not only did they over charge me but then they weren't helpful trying to plan my "eviction" with me either. They are prejudice and showed noMARY M. | Overall Experience
I've never rented a storage facility before, but this was a great experience. Staff were professional and helpful, the price was reasonable, and we were in and out of there quickly. Awesome!lindsay c. | Overall Experience
Please cancel- buyer backed out of buying our home. Will let you know if we have need in future. Thank You!Bob J. | Reservation
The staff and facility at Turner Farms Storage were excellent. Particularly helpful and attentive was Austin! I dealt with him throughout my almost 2 years there and he was extraordinary!GEORGE W. | Overall Experience
no commentJOSEPH T. | Overall Experience
Fast and easy set up. Quick reply back by email..Donna K. | Reservation
Well run facilityWAYNE O. | Overall Experience
The facilities are clean, easy to access and well-lit. Nice security gate. Quick and easy rental process. So far so good!Dean H. | Reservation
Austin was so helpful.. Great personality.. If I need storage in the future I will back..Christy J. | Overall Experience
we found it a bit on the expensive side, however the storage units were above average for most storage facilities.MICHAEL C. | Overall Experience
Great customer service, clean, very safe and secure and organized staff. I would use them again anytime I had storage needs.ANDREW R. | Overall Experience
Very clean and professional staffTEENA B. | Overall Experience
Reserved 10x20 with Electricity for $145 - Disappointed Not available. Offered choice of 2 10x20 spaces @ $140. On line deal -1 free month free lock with 1 month paid - also NO Longer Available.BARBARA D. | First Impressions
Site administrator out when I arrived. Called number posted, nobody answered. Arrived 10 minutes later, service was excellent. Would recommend to friend.WILLIAM S. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!