Customer Reviews for Tuttle Blacksmith & Welding
(U-Haul Neighborhood Dealer)

85 reviews

116 W Maple St   New Plymouth, ID 83655

(208) 278-0158

Location Hours

  • Mon-Wed: 8 am - 5 pm
  • Thur: Closed
  • Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 278-0158

116 W Maple St
New Plymouth, ID 83655

Services at this Location:

Location Hours

  • Mon-Wed: 8 am - 5 pm
  • Thur: Closed
  • Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Jerry is the best out there , he really loves his job and will do what is to do make a customer happy

Raul M. 
Rating:
5.0

Jerry went above and beyond for me! Thank you! Thank you!

julie K. 
Rating:
5.0

Customer did not leave a comment.

roger M. 
Rating:
5.0

We received acepptional service! Without having a reservation, a trailer was located and brought up to us from another town. Well done!!!

Barbara F. 
Rating:
5.0

Jerry Jones is the best U-Haul guy you will probably ever meet. Fair and would do anything to help a customer. Do yourself a favor and see him first.

Clint R. 
Rating:
5.0

the own was very helpful.

Howard M. 
Rating:
3.0

Customer did not leave a comment.

Greg S. 
Rating:
3.0

Customer did not leave a comment.

Barry N. 
Rating:
5.0

MR JONES WAS VERY CO-OPERATIVE AND FRIENDLY

GORDON T. 
Rating:
4.0

Customer did not leave a comment.

MARVLE S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Trudy W. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
3.0

Customer did not leave a comment.

VONNITA B. 
Rating:
5.0

Customer did not leave a comment.

Kortni M. 
Rating:
5.0

Customer did not leave a comment.

GORDON T. 
Rating:
4.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
3.0

Customer did not leave a comment.

Sharon W. 
Rating:
3.0

It is the only place in town so there is no where wmelse to recommend.

KARL C. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Sarah T. 
Rating:
5.0

great customer service

Jared S. 
Rating:
5.0

Customer did not leave a comment.

cindy L. 
Rating:
2.0

There was no one at this location i had to call a number that was posted on the building I did speak to a person and he instructed me on what to do however i felt very uncomfortable Just dropping off the trailer on the street where anyone could take off with it and i had no proof of returning the trailer other than the pictures i took of it onthe street in front of the drop off location

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Matt R. 
Rating:
5.0

Customer did not leave a comment.

PAT L. 
Rating:
3.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Get rid of that steal, 5000lb. dinosaur trailer! The rest was excellent, Thank You??

teressa M. 
Rating:
5.0

Customer did not leave a comment.

Stan W. 
Rating:
3.0

More regular hours. Cleaner appearance of facility.

Harmon E. 
Rating:
5.0

Customer did not leave a comment.

Sasha D. 
Rating:
5.0

Excellent

RAUL M. 
Rating:
5.0

Customer did not leave a comment.

Rodney M. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Excellent.

RAUL M. 
Rating:
5.0

Customer did not leave a comment.

Thonas J. 
Rating:
5.0

Excellent customer service . 5 stars .

raul M. 
Rating:
5.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

Not a thing. Everything was perfect

Marceda W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Tom H. 
Rating:
5.0

Customer did not leave a comment.

Double D. 
Rating:
5.0

Great location and great to deal with . Is willing to go the extra for his customer . Thank you ..

raul M. 
Rating:
3.0

Customer did not leave a comment.

marisa L. 
Rating:
5.0

Customer did not leave a comment.

Laura R. 
Rating:
4.0

Customer did not leave a comment.

lyndell K. 
Rating:
5.0

very satisfied

Corrine M. 
Rating:
5.0

I was very pleased with the service ,I don't see any changes.

CARL H. 
Rating:
5.0

Jerry is always accommodating, even when I call him on short notice....which is usually the case :) Wonderful service.

Lisa B. 
Rating:
5.0

It was wonderful! JErry is very friendly and set me up for exactly what I needed when I needed it, even on short notice.

Lisa B. 
Rating:
5.0

Excellent service , great location ..5 stars.

raul M. 
Rating:
3.0

Customer did not leave a comment.

ron W. 
Rating:
4.0

Customer did not leave a comment.

RICHARD C. 
Rating:
4.0

Customer did not leave a comment.

PAUL W. 
Rating:
5.0

Customer did not leave a comment.

ALBERT B. 
Rating:
5.0

Jerry is awesome. He is flexible and has customer service. Nicest Uhaul man ever.

Matt R. 
Rating:
4.0

Customer did not leave a comment.

LESLIE R. 
Rating:
5.0

Customer did not leave a comment.

PATTI S. 
Rating:
5.0

There was no storage on the delivery end of my trip so u haul allowed me to use their truck. However, they failed to document this and charged me, then made me wait 72 hours to get my money back for their mistakes. Reference number 826453. Not happy to wait for my money that should not have been charged out in the first place. Tuttle blacksmith in New Plymouth was wonderful. Jerry went above and beyond to help out. Really appreciate him and his efforts.

MIKE R. 
Rating:
4.0

new Plymouth needs to train the Bullhead City Az office customer service and how to run a uhaul dealership

DEBORA P. 
Rating:
5.0

Great salesperson and representative for U-Haul in New Plymouth!!!!!!!!!!!!

Randy M. 
Rating:
2.0

The paperwork took between 45 minutes to an hour. Much too long.

Billy C. 
Rating:
3.0

Customer did not leave a comment.

Dennis H. 
Rating:
4.0

Customer did not leave a comment.

Kendra K. 
Rating:
3.0

The office was dirty and with cat hair. The guy was slow.

Shirley H. 
Rating:
1.0

I made reservations to pick up a truck between 8:30-10:30am on Friday May 9th. When I arrived there was nobody around and doors where locked. I called the number and the person in charge was in a different CITY! Further Moore he informed me I was going to have to wait over 1.5 hours for him to get back to issue me the truck! I am BEYOND UPSET by this! Nice guy but if you own a business like this maybe you should pay attention when you have somebody picking up a RESERVATION! That is of course something that is scheduled AHEAD of time!

Aaron D. 
Rating:
3.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

JESSI R. 
Rating:
5.0

Customer did not leave a comment.

Michele G. 
Rating:
2.0

when i called the information center to find out where I could drop off my truck I was so confused by your customer sevice and they where very rude,

Russsell H. 
Rating:
1.0

Truck had a leaking roof. Some of our furniture got wet, I'm not happy about the roof of the truck leaking

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

LARRY S. 
Rating:
5.0

Customer did not leave a comment.

christopher P. 
Rating:
4.0

na

Anne M. 
Rating:
5.0

The person was very nice and helpful.

Dustin C. 
Rating:
5.0

The U-haul agent went above and beyond my expectations. It was a wonderful experience.

Dustin C. 
Rating:
5.0

Jerry was nice and was very helpful. I will do busiess with him again when I move locally.

Michael S. 
Rating:
4.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Jerry was a pleasure to work with. Phenomenal customer service. Could not have asked for a better experience in such a stressful time. He gave uhaul a good name and I wouldn't hesitate to use your company again.

Katelyn B. 
Rating:
1.0

Our drop-off location was Payette, Idaho. Upon arrival in Payette, the place was closed. We called to ask what to do and we were instructed to drop off the trailer in NewPlymouth instead, an extra 20 plus miles. Upon arrival in NewPlymouth, that place was also closed. We still had to call to find out where to drop the trailer. My son asked why we couldnt drop off the trailer in Payette, and this lady said we could have. Very poor service....

DUANE L. 
Rating:
4.0

Customer did not leave a comment.

Talya N. 
Rating:
3.0

Customer did not leave a comment.

Larry R. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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