I didn't even get my deposit back and this truck didn't have a dollyKelly B.
Customer Reviews for Tyler Street Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DAMEIAN R.
I have to that U-haul should except GREENDOT as a debit card. It is a reloadable card as well as a card to be used for paychecks to be loaded on the card stop the hate against loadable cards at least you know there will be money on the card. 🥺🤦🏾â€â™€ï¸🤦🏾â€â™€ï¸Stephanie R.
The location didn't open on time at 9am. We had a tight time line to pickup our load by 11am. We barely met the deadline.PRAMOD A.
Customer did not leave a comment.GWENDOLYN T.
There was a combination lock on the uhaul & I was not aware of it as I went to Home Depot to pick up my stuff I notice it was lock so I called the uhaul place but they were closed so I poroceeded to call the help desk I was on hold for over an hour unfortunately Home Depot was closing so I had no choice but to bring back the uhaul cuz I was no longer able to use it so far it's been 2 days & I haven't gotten a refund back I was never able to use the uhaul horrRYAN L.
Customer did not leave a comment.HORACE M.
Make sure molded food not in truck and better customer serviceAMBREEA J.
Get people that work there better acquaintances with policies and how they workCASSANDRA W.
Customer did not leave a comment.Ugochukwu I.
Customer did not leave a comment.Alma S.
Had. Low tire when picked up. Tire ended up going flat about half way to the destination which I had a time frame I had to meet and of course I didn't make it and no one could make it to help me in time. I ended up not getting the job done and wasted money and lost money because of this and not only that got charged a ridiculous amount for not sure what all plus had to pay for some charge from years ago that I don't believe was legitimate eitherDow G.
Customer did not leave a comment.MICHELLE C.
The lady who runs that U-Haul location was very professional and very kindStephanie R.
It was just a storage facility, not really a Uhaul location to recommend to anyone. The one person on duty was helpful, though.Jon K.
Customer did not leave a comment.Candice H.
Nothing l. I was pleased.Stephanie C.
Customer did not leave a comment.Dandria W.
Good job uhaulrichard W.
I had a problem with my truck during the rental. I attempted to resolve it on location with the representative there, but she did not have the tools to help me resolve my problem and recommended I call customer service instead. This is very frustrating.Taylor G.
Your staff was a amazing did everything they could to help in any way. Mrs Coleman is so professional and polite. ThanksTonya C.