Customer Reviews for U-Haul Moving & Storage of Bloomsburg

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Bloomsburg

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Judy K. on

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Fernando V. on

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Mark G. on

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deedra r. on

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Needs lights in each unit.

Joseph S. on

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Chains need to be looked at. Linkage is old and weak/warn thinning links. Could have been swapped out prior to pick up. But I don’t know the maintenance procedures.

Tim G. on

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Linda N. on

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Nothing, everything was fine!

Theodore M. on

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The equipment, truck and car dolly was easy to use. The storage unit was easy to get to. The personnel there was friendly and very helpful.

Lou C. on

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Specifically asked if I could drop off the rental after hours, was told yes, but never told there was a NEW fee to do so. I had done this in the past so U was just verifying. The drop off location did charge me $20 plus tax $21.60. For my after hours drip off 1 day early!!!!

Linda M. on

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Ryan S. on

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The General Manager was very friendly.

Brian B. on

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Melissa F. on

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The store manager was excellent.

Gerald B. on

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Was actually surprised when my wife and I open the door to the back and found a hand cart and moving blankets to protect our furniture.

Brian A. on

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Try answering the fone...I tried calling numerous times to get assistance because the truck was stuck in the mud for almost 2 days. Then I finally had to call a tow truck that cost $250 to have it pulled out of the mud and causing huge ruts in the yard. I'm not paying this because my entire house was on that truck stuck in the mud for 2 days. Not to mention when I originally arrived at the place to pick the truck up, the employee walked right past me like I wasnt there didnt even acknowledge my presence. I will never return to this location....and I'll make sure to tell everyone I know about the piss poor service there.

Robert R. on

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Evalaina G. on

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I do wish there was some leeway with the times of having the uhaul back home. Especially since I was moving the opposite way of where the Bloom location. It all worked out, but would have been nicer to have longer.

Christopher N. on

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There was a little debris from the previous customer remaining in the trailer, but the attendant cleaned it up as soon as he saw it. Great job!

Ryan B. on

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Jeremy M. on

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Well the experience wasn’t the best starting out. We reserved a truck in Berwick at 6:30am we went and did the app (ID selfie and so on) and then given a code to get the key well there wasn’t a key in the box and then they gave us second code no luck there either . Then they got us a truck in bloom I’m glad there was a truck available there because I was mad about Berwick that would of ticked me off more . How can u reserve a truck and have no keys . I’ll think twice before I go with U-Haul again first impression wasn’t a good one

Ronald F. on

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Perhaps have a half day rate. I needed truck for about one hour less than 15 miles

Robert S. on

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Regina H. on

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Nothing! Every thing was great!

Christine R. on

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The man who hooked up the tow trailer to my vehicle didn’t adjust the chains so they wouldn’t drag. Even after my husband questioned about the hitting the ground. While I was driving with the trailer attached someone behind me was flashing their headlights. I pulled over and they told me that sparks were coming from where the chains were. We had to figure out how to wrap them up some so they wouldn’t rub onto the ground while I was driving. Thankfully someone warned us before something bad happened.

David T. on

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Troy P. on

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elizabeth M. on

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Everything went very well.

Bryan H. on

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Attendant was friendly. Would use this site again. Only suggestion would be a different hitching style. One that you wouldn’t need to tighten every time you stopped. Otherwise trailer was great! Worked perfectly to move us home in one trip.

GLENN T. on

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Marcy M. on

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The employee was not at all friendly. I felt uncomfortable around him.

Ashley J. on

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My storage box had gotten punctured Through the wood causing damage to some of my belongings. The lock on the storage box was completely gone. Personal is not accommodating whatsoever and was unwilling to give me a full refund when the UHaul policy was not explained to me resulting in Excessive & expensive charges. I am very displeased.

Lori W. on

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denise l. on

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Very friendly, courteous, convenient, and easy to join and easy to use. Thank you for use of the hand cart too.

John L. on

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The guy who had the trailer before me was 3 1/2 hrs late dropping off the trailer.

Andrew B. on

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Lorie F. on

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The roof leaked and got all over my leather couch and an electronic jeopardy game. I reported to your staff and they said I needed insurance. My couch is ruined and so is my game for classes.

Thomas S. on

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MARK T. on

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Very good about giving a little Xtra time to return truck just called and was approved. Truck was very clean inside and out

Joel B. on

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I use the Bloomsburg location frequently and know how hard they work to provide a superior service. Thanks to all the staff at the Bloomsburg Uhaul.

Jeffrey C. on

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Good location as like the 1st was in and out fast,thanks!

Shannon B. on

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Faith H. on

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Roger Y. on

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Thomas C. on

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Very quick return. Thanks!

Leslie P. on

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Great fast couteous service. Great that they are open on Sundays

David K. on

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BOB W. on

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Gentleman working the store was very courteous and kind and very explanatory.

Brannan L. on

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I had no problem and no issues a great experience

Bill S. on

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Dan was awesome to work with. He had the trailer ready when I got there and had it hooked up and on my way in under 10 minutes.

Scott K. on

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Carol B. on

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My comments for this gentleman is off the chart kind genuine and extremely helpful both pick up and drop off gentleman went over and above to make a difficult time very easy in this part of the move. Thank you! Carol Burke

stacey S. on

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Fix computers

Robert B. on

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Perfect transaction

Lisa M. on

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Lauraetta F. on

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I found it quite annoying that I couldn't reserve the trailer. The gentleman said something about a corporate block. So, I had to call the day before I needed it to make sure they had one and hope it wasn't gone when I went in. Other than that, (and that was out of their control) it's a nice store.

Courteney L. on

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The one and only thing I didn't like about my Recent U-Haul experience was that instead of asking what size hauling vehicle I would like, they decided *for* me. As a result, I ended up making three trips when I moved when a slightly bigger vehicle would have allowed me to do it in one trip. That is why I rated my experience 4 stars instead of 5. Otherwise, my experience was first rate!

JEFFREY P. on

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Bill S. on

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Nothing, customer service was great.

Brian B. on

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Adam E. on

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ken B. on

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Shannon F. on

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Joel K. on

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The gentleman who helped me was very nice knowledgeable and excellent customer service.

Matthew A. on

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Show customer existing damage so they don't get worried they'll be blamed for damage. Other than that, this place is excellent! Thanks!

Dani C. on

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MARY M. on

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George E. on

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Eric H. on

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Helpful and convenient.

Leonardo P. on

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Dan is a good guy.

tyler W. on

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Michael R. on

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Dan did a good job !

Autumn W. on

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Customer service here was excellent.

Robert C. on

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The truck’s front end is in BAD condition! I’ve driven this same truck twice this summer, and the steering is deplorable. It wanders all over the road. I’ve written it up twice.

AMALIA L. on

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Lots of inventory. Open when they say they'll be there. Clean

Janne B. on

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josh M. on

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Christopher W. on

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The Uhaul employee was terrific and made the whole transaction easy and quick.

Barry B. on

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MICHAEL R. on

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Nothing, the service provided was very good.

Richard M. on

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Nothing, overall great experience.

Mark A. on

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The representative did a great job getting us in and out.

Lauren F. on

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Kenneth S. on

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Crest CSR very helpful and friendly

Sean P. on

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Joel K. on

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charles W. on

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Very smooth drop off

Edwin F. on

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GREG S. on

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The manager was very polite and had everything ready to go. Quick with the payment and paperwork. Quick on the return and I was outta there. That’s the way business is done. Manager was the marine vet whose name was in the display on the counter. For some reason I’m thinking it was Daniel but I can’t remember. He did great. Thank you!!

Joseph L. on

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brandy R. on

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Edward P. on

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Donald D. on

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Hire friendly people. Both at pickup and drop off we felt as is we were an inconvenience. Not even a hello when we walked in. I'm sorry but when you're paying $800 + dollars, including a $20 fee for who knows what, some common courtesy is expected.

Derek C. on

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Gregory M. on

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Daniel S. on

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Dropped off the truck after hours and used internet drop off

Magen C. on

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Great and quick service at this location!

Frank L. on

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The person was friendly and new what he was doing. I was happy with dealing wit them. I just wish i didn't have to move my daughter

GREG D. on

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Frank L. on

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Dale B. on

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Christopher M. on

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gary A. on

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All went very good Equipment rented was in great shape and employee was very helpful.

George F. on

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Eric M. on

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Robert S. on

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The guy at store was great. I call your reservations them messed up the whole thing.

Sean S. on

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rueben B. on

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Dan was great -- he hooked up my trailer and explained everything. A+!

Jan B. on

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The store manager was always on duty helping customers respectfully and efficiently on a host of matters. I have bought products, rented a storage locker, and rented trucks with satisfaction.

david b. on

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I came in to the office and the attendant was very courteous showed me the unit and ask did I have any questions. I was pleased with the service.

Jacqueline R. on

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Very easy return, no hassles.

John S. on

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NA

jeremy d. on

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Daytime manager for this location is really great. Very easy to deal with. No nonsense and good sense of humor.

Sydney G. on

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Very helpful. Also quick and easy.

Lorie F. on

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You guys let my ex husband buy stuff and charge to my credit card that was on file. Horrible practice.

Keith N. on

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Staff was always ready to help.

DAVID H. on

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Great place, enjoyed my experience

susan k. on

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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. on

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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. on

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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. on

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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. on

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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job ! thanx much, much thanx, Susan

susan k. on

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Dan Gottstein was very very helpful in coordinating the moves of my 6 U-Boxes from Bloomsburg storage to my home in Benton. GR8 Job !!! thanx much, much thanx Susan

Julia M. on

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Paul was awesome

JHON S. on

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Was not open memorial weekend when I moved my daughter out into her dorm, I was charged another month even after explaining, also I did not even occupy unit #260 for a full month I acquired it a week