Karen b. on 9/27/2016
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Staff was very friendly, courteous and helpful- woman that I spoke with on the phone when reserving the vehicle, the man who I spoke with on the phone to add insurance and pads ,as well as the man that checked us in when we picked up the vehicle. Thanks for your excellent service!
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W. Scott S. on 9/26/2016
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Problem was with the reservation process. We had to go to a completely different location, since RESERVED 26' truck was not available for when & where we reserved it. We were notified of this problem less than 24 hours before needing the truck for a whole house move! AND the reservation was made 2 weeks in advance! What is the point of a reservation, if not available anyway?? The U-Haul representatives offered a 15' or 20' truck instead, or told us we would have to pick up a truck at a location 45+ minutes out of our way. This was a MAJOR stressor that we did not need during this already stressful time. Finally came up with alternative p/u location, which was not convenient, but still a solution.
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Robert E. on 9/19/2016
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Clean location
Location was as one would expect.
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sherrie b. on 9/18/2016
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Excellent service at this location! Great job, couldn't have been better!!! Thank You!
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sherrie b. on 9/18/2016
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Perfect! Very easy & Great Customer service! Thank You!
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Jason R. on 9/13/2016
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Be sure to call 1-800-GO U-HAUL
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Vincent V. on 9/13/2016
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They were quick and treated me nicely.
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Leslie K. on 9/13/2016
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Person on duty did not greet us when we arrived. Not customer friendly at all.
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Richard T. on 9/7/2016
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Tight quarters but great staff !
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John C. on 9/2/2016
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Enhance communication between dealership and electronic reservations to avoid discrepancies.
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JOEL B. on 8/31/2016
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Staff was very helpful and efficient.
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Morris F. on 8/28/2016
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Well when I rented this online and I said it would be back at 6, the man behind the counter said it will be back by 5 right and I said that I had it until 6. He said I need it by 5 because someone else is coming at 5:30 to rent this and I was upset because he made it sound like I was obligated to have it back by then.
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Jonas P. on 8/28/2016
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Fast, friendly service. Fair price for truck rental.
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Kendrick T. on 8/26/2016
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The guy was really rude. After waiting in the drop off stop for 10 mins I walked in and he said doesn't the sign say wait outside. Customer service sucks horrible would not return
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Dan Y. on 8/22/2016
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I have used equipment from this location several times and have never had an issue. Great work force....
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Melissa P. on 8/22/2016
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The truck had empty soda cans and food wrappers inside. It also had a miss and back fired quite a bit, especially when going up steep grades.
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Linda K. on 8/20/2016
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Excellent experience. ..fast and efficient. ...made a college move-in day a breeze!!
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David I. on 8/17/2016
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I was overcharged $20 due to a change in pickup location. I was told the price was set back to the old amount, but it was not. I called after it was paid to fix the issue, was told the refund was created and would arrive, however it still has not arrived almost 3 weeks later.
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RAY B. on 8/14/2016
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send a person to do the heavy lifting with the truck
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Nicole K. on 8/12/2016
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The manager at this location, who assisted is with the rental, was extremely helpful. Would and will recommend him.
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Dave D. on 8/11/2016
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I rented the auto transport for a day. I arrived, hooked up and on my way in like 10 minutes. The guy at the counter was fast and knew what he was doing.
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Michael R. on 8/7/2016
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Not a thing
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charles r. on 8/6/2016
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Had a great experience rental went without any problems
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Don Z. on 8/3/2016
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Great place to deal with and will definatly be a repeat customer
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John K. on 8/1/2016
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UHaul trailer leaked on our furniture and it was wet when we arrived in CT. Called the store. No apology. Was. Directed to call UHaul claims. Manager is great but staff need some customer service training.
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