Customer Reviews for U Rent It Center & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U Rent It Center & Storage

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Gregg S.
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Doing a good job with the way you do things now

Matthew M.
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Customer did not leave a comment.

Mark W.
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Paula was a great help over the phone and made this process much easier than I had anticipated. This was my first rental and it went well.

john M.
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Customer did not leave a comment.

PAUL S.
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Frederick C.
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The rental unit needs new wiper blades

Pat R.
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Customer did not leave a comment.

Omer R.
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WILLIAM M.
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very knowledgeable and friendly staff, easy access to equipment for pick up and drop off

Joshua M.
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Customer did not leave a comment.

John L.
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BRUCE S.
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Was told at one store I could rent the trailer for 24 hours due to it being a holiday weekend but at the Crawfordsville store I had to pay for 48 hours. Big price difference!

Binh V.
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Customer did not leave a comment.

Brent H.
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Customer did not leave a comment.

Bret B.
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The app was extremely easy to use. The staff was very friendly and professional. The pick up/drop off processes were simple.

Mary G.
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Extremely good service!

sharon W.
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Customer did not leave a comment.

KENNETH B.
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Rent Here, great place, good equipment

Katrina P.
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Customer did not leave a comment.

Gerald G.
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Jase S.
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Have a truck available for the day and location it was scheduled instead of sending me to a different location.

JOSHUA W.
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Customer did not leave a comment.

Randal R.
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Your web site is hard to use

SAM W.
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Maryl R.
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david B.
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Adam B.
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Doug G.
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No air conditioner/fan working and no power for the 12 volt connections on dashboard. Person who checked me in, and also looked at the truck and it's engine, offered a discount and I am very satisfied with that discount. thank you, doug Givan

Todd H.
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Fast and professional service.

Coreen M.
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It was a quick, easy and seamless process. Appreciate the convenience.

Michael N.
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Customer did not leave a comment.

Kizzie R.
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Jim M.
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Very friendly & efficient.

Andy C.
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It would be helpful to have a jack on the tongue of the trailer to help with the lift/lower process of hooking to your towing vehicle.

Jayne C.
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Everyone was courteous and professional.

Edward C.
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Customer did not leave a comment.

Rex E.
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Ed M.
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Kathy P.
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Jeffrey R.
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William S.
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Instructions as to where to drop off rental after hours.

Jaye M.
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Customer did not leave a comment.

Derek J.
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Pamela F.
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Friendly staff.

beth D.
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Customer did not leave a comment.

Michael R.
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Daniel V.
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Crystal V.
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Beverly D.
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Joe S.
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Matt L.
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Jon S.
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Teri B.
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CAROL S.
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Thank you for your customer service

Shane B.
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Top notch service at U rent it Center

ron B.
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Customer did not leave a comment.

Elizabeth R.
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Donald S.
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Robert W.
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The strap for the door was almost completely torn off and the side rail inside was damaged. I didn't get a chance to inspect first, they hooked it and sent me on my way.

Joanie S.
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Customer did not leave a comment.

Timothy H.
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efficient, friendly service

Jane C.
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It was a very easy process. We love to rent from U Rent It Center!

Jodella G.
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Customer did not leave a comment.

fred D.
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24hr drop off site

Todd H.
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Rented a 20' truck. Very nice experience as moving can go I suppose. No problems with vehicle. Easy to drive and load/unload. Would recommend moving through the week though,mileage is cheaper. ????

Kathy P.
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Customer did not leave a comment.

Charles S.
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Very satisfied even though you have shortage of inventory. Your people really tried to help me and they did so. Thanks again. This is unusual for me to take time to do this survey—that is how much I appreciated everything. Thanks again.

Patricia W.
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Make sure the windshield wipers work on both sides during a rain storm!

Fred C.
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Customer did not leave a comment.

Eric T.
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Nothing

John K.
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Customer did not leave a comment.

Joseph F.
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James Y.
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matt N.
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tracy M.
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love the uhaul on Darlington in Crawfordsville much more helpful then the other one

Mike B.
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Equipment was not at this location, which is a major location for the area. This isn't the location's fault, but local inventory management's. It took some cajoling to get them to relocate the equipment (they initially wanted me to travel to pick it up).

Cheryl G.
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Customer did not leave a comment.

Tim C.
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Darrell P.
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Easy and fast service.

shalone B.
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The associates there have great customer service!!

KYLE M.
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Customer did not leave a comment.

Todd H.
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The staff was very helpful and met my needs as best they could. My overall experience with them was great!

Tom S.
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Customer did not leave a comment.

Kylee A.
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We confirmed our reservation @330 the day of for our reservation at 630... we got there and the truck had not been set out for us. U-Haul 24/7 could not get ahold of manager & we had all our family in town to move and they had no other option nor did they have a truck available the next day. We did call up next day and she apologized but super inconvenience time and money lost.... then we get our new invoice and had multiple charges that we should not have (safemove & moving blankets) overall not a good experience

SHARON K.
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They went above and beyond. And returned mail we had forgotten in truck! Many thanks

larry S.
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Customer did not leave a comment.

kevin S.
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Friendly and accommodating.

kay C.
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Customer did not leave a comment.

Lori R.
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No improvements. Service was fast and easy

Glenda M.
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Nothing. Employees was very friendly

john K.
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Customer did not leave a comment.

JD M.
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Another excellent trip!

Lazetta O.
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The people at this location are always pleasant to work with

bill R.
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lower the per mile cost

Tayler M.
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Uhaul has always been a pleasure to work with. Never an issue with getting the rental paperwork together and very organized place. The location in Crawfordsville, IN has a wonderful staff and they are very friendly especially at 8 A.M. Keep up the good work and I will always be a returning customer.

Harry B.
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I paid for two extra days and did not use them How do I get my money back??

Brian C.
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Customer did not leave a comment.

BETH C.
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Customer did not leave a comment.

Marco Z.
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Paid for five closet boxes with a bar but got five sports boxes and of course the bar did not fit. Windshield was very dirty on the inside causing lights to glare.

JOHN R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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