Customer Reviews for U Sav Auto Center
(U-Haul Neighborhood Dealer)

1,260 reviews

1108 Snapps Ferry Rd No 3   Greeneville, TN 37745
(Off 11-E Bypass)

(423) 639-1501

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 639-1501

1108 Snapps Ferry Rd No 3
Greeneville, TN 37745
(Off 11-E Bypass)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Terry B 
Rating:
5.0

Customer did not leave a comment.

Alex G 
Rating:
3.0

U Sav Auto Center was fine to deal with. My issue is why UHaul did not include a spare tire with the trailer rental. I had a flat tire on Interstate and had to wait quite a while to get the tire replaced. This cost me a lot of time lost. If UHaul included a spare, I would have changed the flat and been on my way. Other than that, it was fine.

Jason S 
Rating:
5.0

Customer did not leave a comment.

JENNIFER T 
Rating:
5.0

Every thing was great

David B 
Rating:
5.0

I was extremely glad for the help hooking up the trailer. Two nice fellas helped me out!

Kimberly H 
Rating:
5.0

Customer did not leave a comment.

Stacy P 
Rating:
3.0

Customer did not leave a comment.

lee b 
Rating:
5.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Customer did not leave a comment.

JOEY S 
Rating:
3.0

They need to INSPECT the equipment better ! The rachet straps that go around the tires of the vehicle on trailer -- THE RACHETS NEED TO BE OILED EVERY ONCE IN A WHILE ! SIMPLE, I sprayed W-D40 on them to get them to work correctly !

Bob L 
Rating:
5.0

Customer did not leave a comment.

Dewanan B 
Rating:
3.0

Did self check-in and lead me through process.

Craig S 
Rating:
5.0

Customer did not leave a comment.

TERRY B 
Rating:
5.0

Customer did not leave a comment.

Dewanan B 
Rating:
5.0

Customer did not leave a comment.

Dewanan B 
Rating:
5.0

Customer did not leave a comment.

monica w 
Rating:
5.0

Customer did not leave a comment.

Mike M 
Rating:
5.0

Customer did not leave a comment.

Chris N 
Rating:
1.0

customer service from the guy working inside. Shut the front door of the business on my father and myself, 2 different times. wiped out the u-haul floor with his hand to clean it for us. back of uhaul was not swept out. His attitude needs work

Jason B 
Rating:
4.0

Customer did not leave a comment.

John B 
Rating:
3.0

Customer did not leave a comment.

Spencer S 
Rating:
3.0

It was a bit dirty inside. It was not a tidy store

james b 
Rating:
5.0

Nothing great experience.

Todd l 
Rating:
5.0

Customer did not leave a comment.

Rickie W 
Rating:
5.0

Customer did not leave a comment.

Fran P 
Rating:
5.0

Customer did not leave a comment.

Jill R 
Rating:
5.0

Easy drop off! Everything was most excellent. Thank you Would have appreciated a Veterans Discount

KALE H 
Rating:
5.0

I cannot think of a way to improve. I was highly satisfied with the interactions of the service.

David H 
Rating:
5.0

Customer did not leave a comment.

Jason b 
Rating:
5.0

Customer did not leave a comment.

james m 
Rating:
5.0

⭐️⭐️⭐️⭐️⭐️

David M 
Rating:
5.0

Customer did not leave a comment.

Jaime F 
Rating:
5.0

Good friendly knowledgeable folks

Steve R 
Rating:
3.0

Customer did not leave a comment.

Jerry P 
Rating:
5.0

Customer did not leave a comment.

Bryan S 
Rating:
5.0

I brought the truck back on Saturday after they closed. It's on a quiet but open area road. You have to use the U-haul app to complete the return, process was easy, follow the pic prompts then done. The personnel helpful ? should have a n/a option.

Mark P 
Rating:
5.0

The manager is a great guy. Very helpful.

Vanskie E 
Rating:
3.0

Customer did not leave a comment.

George T 
Rating:
5.0

Customer did not leave a comment.

Dustin A 
Rating:
5.0

U Save has always been my favorite location in Greeneville.

Donald M 
Rating:
1.0

This location is full of scammers liars and people who like to harass you off of there personal numbers when you like to put in a complaint.

Heather W 
Rating:
4.0

Customer did not leave a comment.

Amanda S 
Rating:
5.0

Customer did not leave a comment.

Matthew K 
Rating:
5.0

Customer did not leave a comment.

Thomas H 
Rating:
5.0

Customer did not leave a comment.

Jean V 
Rating:
5.0

The windshield leaks water in from the top seal and it rains inside the vehicle.

Steven D 
Rating:
5.0

Customer did not leave a comment.

JEREMY B 
Rating:
5.0

Customer did not leave a comment.

Moniqueca C 
Rating:
4.0

Customer did not leave a comment.

Lesley J 
Rating:
2.0

Customer did not leave a comment.

JAY L 
Rating:
5.0

Customer did not leave a comment.

CASEY E 
Rating:
5.0

.

Kim W 
Rating:
5.0

Customer did not leave a comment.

DAVID N 
Rating:
5.0

Customer did not leave a comment.

Gary H 
Rating:
3.0

Customer did not leave a comment.

LESLIE J 
Rating:
5.0

Customer did not leave a comment.

Stephen B 
Rating:
5.0

Customer did not leave a comment.

Sharon M 
Rating:
4.0

Customer did not leave a comment.

Steve R 
Rating:
5.0

Super friendly!

Suzanne K 
Rating:
5.0

Great service. System was down so we had to do things manually the first day. Fortunately things worked out for the next day when I went back for the auto transport.

Layne E 
Rating:
5.0

Managers were very helpful!

Paul H 
Rating:
5.0

Customer did not leave a comment.

TIM M 
Rating:
5.0

Customer did not leave a comment.

Jan H 
Rating:
5.0

Customer did not leave a comment.

linda p 
Rating:
5.0

Everything was excellent!

Tammie S 
Rating:
5.0

Customer did not leave a comment.

JEREMY B 
Rating:
5.0

Customer did not leave a comment.

Chad C 
Rating:
1.0

The cab smelled of cigarette's , ashes' all through the console ...very nasty for us non smokers. We, the people that rent the trucks, would have to pay a cleaning fee ...but yet the business that we pick up from can rent the trucks out like this....gross.

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

Clarence R 
Rating:
5.0

Friendly and very helpful

Henry Z 
Rating:
5.0

Everyone seemed really nice!! They took care of our family needs.

Heather G 
Rating:
5.0

Customer did not leave a comment.

Tom B 
Rating:
4.0

Customer did not leave a comment.

Jessica M 
Rating:
4.0

Customer did not leave a comment.

William W 
Rating:
5.0

Customer did not leave a comment.

Troy M 
Rating:
5.0

Customer did not leave a comment.

JEREMY B 
Rating:
5.0

Customer did not leave a comment.

MELANIE F 
Rating:
3.0

Customer did not leave a comment.

Kevin J 
Rating:
5.0

Customer did not leave a comment.

Richard W 
Rating:
3.0

The office smelled strongly of cigarettes. Wouldn’t tell a business owner how to run their place but maybe consider placing a window to allow customers remain outdoors.

Michael S 
Rating:
2.0

The location was not U saw in TN, It was in Carrollton, GA. No one was on site had to call and put on hold was told just to drop the trailer if I could do it by myself. Not good

Harold K 
Rating:
5.0

Customer did not leave a comment.

Keith R 
Rating:
5.0

Jeremy is very professional. I'll use this location for all my rental needs.

Charles R 
Rating:
3.0

Customer did not leave a comment.

Adam C 
Rating:
5.0

The gentleman who helped me during pickup and drop off Jeremy was so nice and helpful both times! He made sure I got the truck I wanted to rent and he deserves an amazing kudos! Definitely will recommend this location to others!

April S 
Rating:
3.0

Customer did not leave a comment.

Kenneth S 
Rating:
5.0

Customer did not leave a comment.

Tricia C 
Rating:
5.0

I have rented a lot of trucks and trailers over the years and this place is the best in the business! I have rented from them 3 or 4 times now and each time was smooth from reservation to return. They have always had a great selection of equipment and are friendly, helpful and efficient. I have no reservation about recommending them. Great experience!

Richard S 
Rating:
5.0

The customer service and cleaning crew were friendly and helpful. They took their time to make sure everything was right!

Nova S 
Rating:
5.0

First time renting a UHaul. Very nice and friendly people helped thur the whole process. Anyone needing to rent UHaul I would definitely go to this location.

chris C 
Rating:
5.0

Everything went very good.

Tamara G 
Rating:
5.0

Fast and easy

William J 
Rating:
5.0

Customer did not leave a comment.

JoAnn W 
Rating:
5.0

Customer did not leave a comment.

Stephenie H 
Rating:
5.0

We brought our trailer back within one day and the two U-hauls back a day early and still had to pay full price. You would think there would be a discount especially for the one only used for one day.

Jennifer E 
Rating:
5.0

Customer did not leave a comment.

Donna S 
Rating:
5.0

Checking in to pick up the rental takes forever. Please do something to make it more efficient.

L T 
Rating:
5.0

Customer did not leave a comment.

Bruce C 
Rating:
5.0

Customer did not leave a comment.

James S 
No reviews have been submitted for this location.
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