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MATTHEW M
Customer Reviews for U Sav Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast service and friendly people.
Darrell OU Sav Auto Center was fine to deal with. My issue is why UHaul did not include a spare tire with the trailer rental. I had a flat tire on Interstate and had to wait quite a while to get the tire replaced. This cost me a lot of time lost. If UHaul included a spare, I would have changed the flat and been on my way. Other than that, it was fine.
Jason SEvery thing was great
David BI was extremely glad for the help hooking up the trailer. Two nice fellas helped me out!
Kimberly HThey need to INSPECT the equipment better ! The rachet straps that go around the tires of the vehicle on trailer -- THE RACHETS NEED TO BE OILED EVERY ONCE IN A WHILE ! SIMPLE, I sprayed W-D40 on them to get them to work correctly !
Bob LDid self check-in and lead me through process.
Craig Scustomer service from the guy working inside. Shut the front door of the business on my father and myself, 2 different times. wiped out the u-haul floor with his hand to clean it for us. back of uhaul was not swept out. His attitude needs work
Jason BIt was a bit dirty inside. It was not a tidy store
james bNothing great experience.
Todd lEasy drop off! Everything was most excellent. Thank you Would have appreciated a Veterans Discount
KALE HI cannot think of a way to improve. I was highly satisfied with the interactions of the service.
David H⭐️⭐️⭐️⭐️⭐️
David MGood friendly knowledgeable folks
Steve RI brought the truck back on Saturday after they closed. It's on a quiet but open area road. You have to use the U-haul app to complete the return, process was easy, follow the pic prompts then done. The personnel helpful ? should have a n/a option.
Mark PThe manager is a great guy. Very helpful.
Vanskie EU Save has always been my favorite location in Greeneville.
Donald MThis location is full of scammers liars and people who like to harass you off of there personal numbers when you like to put in a complaint.
Heather WThe windshield leaks water in from the top seal and it rains inside the vehicle.
Steven D.
Kim WSuper friendly!
Suzanne KGreat service. System was down so we had to do things manually the first day. Fortunately things worked out for the next day when I went back for the auto transport.
Layne EManagers were very helpful!
Paul HEverything was excellent!
Tammie SThe cab smelled of cigarette's , ashes' all through the console ...very nasty for us non smokers. We, the people that rent the trucks, would have to pay a cleaning fee ...but yet the business that we pick up from can rent the trucks out like this....gross.
Jeffrey WFriendly and very helpful
Henry ZEveryone seemed really nice!! They took care of our family needs.
Heather GThe office smelled strongly of cigarettes. Wouldn’t tell a business owner how to run their place but maybe consider placing a window to allow customers remain outdoors.
Michael SThe location was not U saw in TN, It was in Carrollton, GA. No one was on site had to call and put on hold was told just to drop the trailer if I could do it by myself. Not good
Harold KJeremy is very professional. I'll use this location for all my rental needs.
Charles RThe gentleman who helped me during pickup and drop off Jeremy was so nice and helpful both times! He made sure I got the truck I wanted to rent and he deserves an amazing kudos! Definitely will recommend this location to others!
April SI have rented a lot of trucks and trailers over the years and this place is the best in the business! I have rented from them 3 or 4 times now and each time was smooth from reservation to return. They have always had a great selection of equipment and are friendly, helpful and efficient. I have no reservation about recommending them. Great experience!
Richard SThe customer service and cleaning crew were friendly and helpful. They took their time to make sure everything was right!
Nova SFirst time renting a UHaul. Very nice and friendly people helped thur the whole process. Anyone needing to rent UHaul I would definitely go to this location.
chris CEverything went very good.
Tamara GFast and easy
William JWe brought our trailer back within one day and the two U-hauls back a day early and still had to pay full price. You would think there would be a discount especially for the one only used for one day.
Jennifer E