Customer Reviews for U Stor It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U Stor It

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Mary R. on

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Everything was great the service was friendly and quick. I am a returning customer

Barbara L. on

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The ladies were so nice and super efficient with their job. Vehicle was perfect! No need to improve! Thank you

Alma R. on

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What a terrible experience with the van rental. We also attempted to resolve the issue only to be disregarded and no return call from the location we rented the van from and your customer service toll fee number had me on hold for over an hour only to be bounced to 3 different reps. The vehicle had a low tire and we arrived home it was flat, this cost us an unessary expense because we were over our allowed time related to the move. As a courtesy we are requesting an adjustment to the rental expense due to your poor service and poor business practice.

Aric F. on

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Eveyln W. on

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Please close the actual Uhaul location at 1975 North Avenue in Melrose Park, The GM there and his unprofessional eyeball rolling female employee sucks! I recommend U stor it over the actual Uhaul place any day. To the lady at U Stor It who assisted me in my time of distress, Kudos to you for an excellent job, you are top notch and your professionalism deserves an A+ even near closing time she remained patient and understanding... Thanks love

John I. on

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Rebecca A. on

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The person on staff didn't have the premises clean. Not even the front door. Unfortunately my brother cleaned the entrance to this facility. He didn't even offer to help. The storage facility you couldn't even get in to take the stuff out. So disappointed.

Rebecca A. on

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John K. on

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William E. on

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Check your gas level. Was told the tank was full had the truck for 1 1/2 hours drove a total of 12 miles went to top off tank for return and ended up putting in 5 gals. There is no way I used 5 gals of gas for a 12-mile trip.

Frank R. on

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salma g. on

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Judith F. on

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freddy r. on

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Walk around with customer prior to renting to ensure vehicle is in good condition and gas tank is actually full.

Patrick F. on

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Juan S. on

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Thank you for your help. You guys are life savers.

Mike L. on

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Customer service agent at U Store It was very professional.

Margaret F. on

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Truck was filthy, window was dirty and hard to see through....not washed in awhile. Had an important job to be done in 2 hours. Job done so I'm grateful and satisfied. Thank you for the assistance.

Alicja K. on

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Very fast and professional service..thank U so much

Socorro G. on

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Frank S. on

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Stephen H. on

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Antonio B. on

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Steven G. on

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johann v. on

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johann v. on

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Mary R. on

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Kelly D. on

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